Our suite of Ultimate Leader Tools are designed to equip leaders at every level with the skills they need to connect with employees and their fellow leaders, driving business results through enhanced communications.

Each tool provides leaders with a powerful solution to the top 10 common business and communication issues leaders face today, giving them insight to communicate in ways that drive the right behaviors among employees and leaders alike.

Here, we've grouped our tools by the top 10 issues they address. Some tools address more than one issue.

Issue #1: No communication planning

• take 5™ to Communicate Well - take five simple steps to communicate in ways that drive measurable business results
• Use the Right Channels to Communicate - choose the best channel to communicate your messages
• Drive Results with Communication Planning - drive the right behaviors and enhance business performance with this continuous improvement communication process
• Determine Root Cause and ROI - get to the heart of your business problem and realize significant return on your investment
• SWOT Analysis - analyze your strengths, weaknesses, opportunities and threats to achieve your intended outcome

Issue #2: Change

• Awareness to Action Model - know by their behaviors how committed employees and leaders are, and find out what you can do to influence them to take action
• Communicate in Times of Change - help employees and leaders stay engaged during times of change
• Create the Case for Change - build a compelling case for change that will motivate individuals, teams and organizations

#3: Self vs. audience-focused communications

• Know Your Audience - consider your audience's point of view to succeed in influencing the right actions
• Set Context - make communications relevant and meaningful for your audience by sharing context and answering employees' Eight Key Questions™
• The Eight Key Questions™ All Employees Have - know what's on employees' minds to make your communications relevant

Issue #4: No clear vision for the future

• Paint a Picture of the Future - illustrate your ultimate vision of the future and show your team how to help you achieve it
• Tell Your Story in 15 Seconds - build an elevator speech that shares your mission in a succinct, compelling way

Issue #5: Long-winded or mixed messages

• Create Your Own Leadership Platform - make real connections with your audiences to drive the right behaviors
• Make Your Messages Count - a start-to-finish guide to make messages compelling, relevant and credible - inspire your audience to take action
• Paint a Picture of the Future - illustrate your ultimate vision of the future and show your team how to help you achieve it
• Storytelling - tell stories that capture hearts and minds
• Tell Your Story in 15 Seconds - build an elevator speech that shares your mission in a succinct, compelling way
• The 5 W's and an H - answer the classic journalism questions to move your audience to action by sharing all-important context

Issue #6: No business plan

• Create a Customer Service Action Plan - focus on what it takes to create ecstatic internal or external customers that power your business success
• Determine Root Cause and ROI - get to the heart of the problem you face and realize significant return on your investment
• SWOT Analysis - analyze your strengths, weaknesses, opportunities and threats to achieve your intended outcome

Issue #7: No accountability

• Articulate Expectations - drive the right behaviors by sharing your expectations
• Make the Most of Tough Conversations - six steps to make tough conversations constructive and meaningful
• Match Words and Actions - build trust and credibility with employees and leaders by matching what you say and do
• The Last Word™ - make the most of meetings and conversations to drive action and accountability

Issue #8: No connection with employees

• Create Your Own Leadership Platform - make real connections with your audiences to drive the right behaviors
• Listen and Check for Understanding - hear and be heard to foster trust with your employees and fellow leaders
• Storytelling - tell stories that capture hearts and minds

Issue #9: Trust gaps between leaders and employees

• Match Words and Actions - build trust and credibility with employees and leaders by matching what you say and do
• Listen and Check for Understanding - hear and be heard to foster trust with your employees and fellow leaders
• The role of a leadercommunicator™ - know what makes a great leadercommunicator - one who inspires and engages

Issue #10: Alignment gaps between leaders, functions, employees or customers

• Create a Customer Service Action Plan - focus on what it takes to create ecstatic internal or external customers that power your business success
• Listen and Check for Understanding - hear and be heard to foster trust with your employees and fellow leaders
• Match Words and Actions - build trust and credibility with employees and leaders by matching what you say and do

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