About leadercommunicator blog

What does it take to be a leadercommunicator?

The Grossman Group CEO and communications expert David Grossman shares his insights on the importance of meaningful leadership communication in today’s business climate. With high level tips on engagement and connection, insights into employee motivations and behavior, and firsthand stories from the frontlines of America’s leading companies.

The leadercommunicator blog is instructive, entertaining, and a must-read for leaders, communicators, and leadercommunicators.

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Employee Engagement = Customer Engagement (and Higher Profits)

  
  
  
  
  
  

Studies link employee engagement to retention, productivity, profitability and customer engagement—all drivers of business results…

So as you power down (and take off!) for the holiday weekend, take a look at how Southwest drives employee (and consumer) engagement in a fun way:

What fun ways do you engage your employees to foster customer engagement?


- David Grossman

Comments

David, thank you. Reaffirms one of my posts from last summer: http://ctsmithiii.wordpress.com/2011/07/13/engaged-employees-engaged-customers/
Posted @ Friday, May 25, 2012 10:59 AM by Tom Smith
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