The Best Use of Email—Along with Dos and Don’ts That Can Improve Your Email Communication

Posted by David Grossman on Mon,Apr 27, 2015

I appreciate technology as much as the next person, but I draw the line when it comes to inappropriate use of email. My email is exploding – literally.  From unsolicited political or personal messages to the dreaded “reply all” on group communication, I’ve seen countless examples of blunders and misuse. I think we all have.

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Unfortunately, effective communication can be the casualty when employees have to manage such a glut of information. People pay less attention to the actual message when managing their overflowing inbox becomes a matter of deciding what’s important and what can be ignored.

That’s why, before you risk being in the “ignored” (or worse, “deleted”) category, think hard about what it will take to communicate effectively and whether email is the best way to deliver your message to best engage employees. 

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Tags: Email In The Workplace

Weekly Round-Up: 12 Ways to Be an Engaged Employee, Building Open Communication with Your Team & the Power of Value Based Leadership

Posted by David Grossman on Fri,Apr 24, 2015

Welcome to my weekly round-up of top leadership and communication blog posts. As many of you know, each week I read and tweet several great articles and on Fridays, I pull some of my favorites together here on my blog.

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This week you’ll see articles on improving your public speaking, four steps for building open communication with your team and ways to be an engaged employee.  These articles will provide you with tips, strategies and thought-starters from many of the smart folks in my network. So whether you’re a new leader or an industry veteran there’ll be something here for you.

  • Why is Value Based Leadership So Powerful?
    By Mark Lukens (@marklukens), Switch & Shift
    “The idea that business should be value driven is an increasingly influential one, and rightly so. The days when we could be content to make profit our only value, and when we could delude ourselves that that in itself was not a value judgment, are far behind…
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Tags: Weekly Round-Up

6 Guiding Principles of Enterprise Social Media

Posted by David Grossman on Thu,Apr 23, 2015

The best Enterprise Social Media (ESM) strategy is guided by the same principles that govern the most effective internal communications.  Just because you turn on a social media tool does not mean you can turn off these principles of effective communications.

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In fact, in our experience, Enterprise Social Media benefits most from the 6 following guiding principles:

Nothing is more important than building trust.

In the best communication environments, two-way channels that welcome deliberation and authentic dialogue offer a powerful way to build trust. And trust is a big risk mitigator: if employees feel trusted by their employers, they are more likely to be brand advocates, they feel more connected to the mission of the organization, they feel more accountable to the success of the company, and they are less likely to engage in behavior that could undermine its success.

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Tags: Free Downloads

Starting Thought: Communicating Change Well Means Dialogue With Employees

Posted by David Grossman on Wed,Apr 22, 2015

It’s easy to speak in platitudes and general terms when you’re looking to inspire change inside an organization. But the problem is those general messages get lost amid all the other sources of information flooding employees today.  What’s more, we often resist what we’re not part of creating.

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The best way to get employees' attention is to dialogue with them about what’s changing and create together a simple action plan – the specific things they need to do every day to help achieve the outcomes you seek. During times of change, getting that kind of direction is critical for keeping employees focused on their work. Otherwise, it’s easy to get lost and caught up in rumor chains.

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Tags: Communicating Change

New eBook - Enterprise Social Media: 5 Ways to Maximize Trust and Master Social Media on the Inside

Posted by David Grossman on Mon,Apr 20, 2015

In the world of internal communications, few tools have enhanced the way employees learn and interact, as much as social media.  No matter where I travel, leaders and communicators wonder the same thing:

When it comes to social media, are we doing enough at our company to keep up?

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My new eBook, Enterprise Social Media: 5 Ways to Maximize Trust and Master Social Media on the Inside, offers some lessons on deploying Enterprise Social Media (ESM) in ways that resonate with employees and leaders alike.  Using these strategies ESM can help your company foster meaningful dialogue that can drive measurable business outcomes.

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Tags: Free Downloads

Weekly Round-Up: 7 Skills to Be a More Influential Leader, Stress Management Techniques & How to Simplify the Way We Work

Posted by David Grossman on Fri,Apr 17, 2015

Welcome to my weekly round-up of top leadership and communication blog posts. As many of you know, each week I read and tweet several great articles and on Fridays, I pull some of my favorites together here on my blog.

WeeklyRoundUp_Image

This week you’ll see articles on finding your leadership sweet spot, why it’s important to also learn from your success as much as your failures and effective stress management techniques.  These articles will provide you with tips, strategies and thought-starters from many of the smart folks in my network. So whether you’re a new leader or an industry veteran there’ll be something here for you.

  • 7 Skills to Be a More Influential Leader
    By Dr. Karen Keller (@KarenKeller), Switch & Shift
    We’ve all seen it. Someone gets up to speak at a conference or team meeting, and people reach for their cell phones to check email, and another person gets up to speak and the room sits, completely captivated.  There are those…
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Tags: Weekly Round-Up

Five Strategies for Engaging Millennials

Posted by David Grossman on Tue,Apr 14, 2015

“If you want happiness for a lifetime – help the next generation.”   –Chinese Proverb

Engaging_Millennial_Employees

I'd like to offer some strategies for engaging Millennials, who work a little differently than the current workforce and respond better to certain types of communication.

Consider using these 5 strategies that are key to their engagement:

Start Millennials off strong in the workplace.

Studies suggest that millennial workers decide on the first day whether they will stay with an organization long-term. Engage them at the beginning with a solid understanding of the organization by sharing its history, mission, vision, and values. If Millennials believe in the company and feel aligned with its mission, they will feel instantly connected. 

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Leave Email at the Office This Spring Break

Posted by David Grossman on Tue,Apr 07, 2015

I’ve turned off my email again this vacation.  How about you?

It worked on my last break – once I got past the initial angst.  It was hugely liberating, and allowed me to focus on what was most important – quality time with my family and re-charging.

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It’s worked on my last few breaks – once I got past the initial angst.  It was hugely liberating, and allowed me to focus on what was most important – quality time with my family and re-charging.

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Tags: Email In The Workplace

Weekly Round-Up: 7 Ways Improvisation will Enhance Your Leadership, How to Create a Healthy Workplace Culture & 4 Reasons You Aren’t Getting the Feedback You Need

Posted by David Grossman on Fri,Apr 03, 2015

Welcome to my weekly round-up of top leadership and communication blog posts. As many of you know, each week I read and tweet several great articles and on Fridays, I pull some of my favorites together here on my blog.

WeeklyRoundUp_Image

This week you’ll see articles on the habits of highly persistent people, ways to create a healthy workplace culture in your organization and amazing secrets of the most successful leaders.  These articles will provide you with tips, strategies and thought-starters from many of the smart folks in my network. So whether you’re a new leader or an industry veteran there’ll be something here for you.

  • 7 Ways Improvisation Will Enhance Your Leadership
    By Stacey Mason, Switch & Shift
    Nearly 10 years ago a pivotal book by author Daniel Pink (A Whole New Mind) suggested that forces in the world economy would shift society from left-brain thinking to right-brain thinking as the dominant thought pattern. In retrospect…
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Tags: Weekly Round-Up

Employee Engagement and the Communicator’s Role

Posted by David Grossman on Tue,Mar 31, 2015

 

Achieving trust, credibility and especially engagement is the ultimate prize for employers, now more than ever.  Communications and communicators play a key role in the engagement process. Great communication can engage employees if it cuts through the clutter to speak directly to them, and no one is better positioned than communicators to know how to connect effectively with employees.

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First, employers and communicators must recognize that employee engagement is a two-way street, and furthermore that engagement is a gift an employee gives to an organization—that can be freely given or withheld at any time. It is up to these leaders to accept responsibility for (as they will reap the benefits of) making it that way.

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Tags: Employee Engagement, Face-to-Face Communication

    About leadercommunicator blog

    What does it take to be a leadercommunicator?

    The Grossman Group CEO and communications expert David Grossman shares his insights on the importance of meaningful leadership communication in today’s business climate. With high level tips on engagement and connection, insights into employee motivations and behavior, and firsthand stories from the frontlines of America’s leading companies.

    The leadercommunicator blog is instructive, entertaining, and a must-read for leaders, communicators, and leadercommunicators.

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