The 8 Steps to Active Listening

Posted by David Grossman on Mon,Feb 27, 2017

Leaders inspire their teams by showing they care. One of the most important ways leadercommunicators show they care is to listen—truly listen—to what people have to say. (There’s a reason we have two ears and one mouth.)

When managers make an effort to listen to employees, they see the benefits in terms of engagement and positive relationships, which move an organization toward success.

It's not only about inviting employee input. It’s also about proving you value that input by taking action on it.

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Tags: Internal Communication, Leadership Effectiveness & Planning

Weekly Round-Up: Becoming a Mindful Leader, Improving Communication, Strategic Intelligence Leadership, Habits of Exceptional Leaders & Leadership Traits

Posted by David Grossman on Fri,Feb 24, 2017

Welcome to my weekly round-up of recent top leadership and communication blog posts. As many of you know, each week I read and tweet several great articles and on Fridays, I pull some of my favorites together here on my blog.

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Tags: Weekly Round-Up

Communication is the Responsibility of Leadership

Posted by David Grossman on Wed,Feb 22, 2017

Communication Isn't Someone Else's Responsibility

As the leader, the buck stops with you. You need to embrace communication as an important part of your job, and you need to understand that poor communication in the company overall is ultimately on you.

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Tags: Leadership Communication

5 Communication Skills Every Manager Should Master

Posted by David Grossman on Mon,Feb 20, 2017

Effective communication lets you create shared meaning and understanding between you and your team. These 5 skills are must-haves for any manager looking to get their messages heard and create a productive work environment where employees can thrive.

1. Set the context

Every employee comes into the work place with his or her own context, a mixture of culture, memories, upbringing, and experiences. Part of the role of a manager is to create a shared vision for the entire team. Make sure employees understand the big picture and how they fit in. Constantly communicate the “why” behind the business plan: why the plan is important, the role your team plays and the critical role individual employees play.

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Tags: Communication Skills

Weekly Round-Up: Why You Should Listen More, Risks of Misaligned Purpose, Lessons From Embarrassing Moments, Company Culture Now & Employee Burn Out

Posted by David Grossman on Fri,Feb 17, 2017

Welcome to my weekly round-up of recent top leadership and communication blog posts. As many of you know, each week I read and tweet several great articles and on Fridays, I pull some of my favorites together here on my blog.

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Tags: Weekly Round-Up

How To Create Line of Sight For Your Employees

Posted by David Grossman on Wed,Feb 15, 2017

To drive engagement, help employees personalize strategy and understand how they fit in

I wrote recently about research from a myriad of sources that shows that employees overall don’t understand company strategy. Said another way, they don’t get how they fit in. And that’s a missed opportunity.

This “fit” is often called line of sight. Put simply, line of sight means that employees can see the connection between their goals and the organization’s goals.

The benefits are many – to ensure that employee’s best efforts are helping achieve the organization’s goals, as well as to help them know that the work they’re doing matters. Employees want to know they’re making a contribution to the larger whole, which helps drive engagement.

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Tags: Leadership Effectiveness & Planning

Improve Two-Way Communication In Just 9 Steps

Posted by David Grossman on Mon,Feb 13, 2017

The ability to engage in strong two-way communication with employees is a must-have skill for leaders – especially those looking for ways to increase employee engagement. And oddly, I’ve found that this is an area many leaders and managers overlook. All too often, they don’t even realize they are having communication issues that if addressed, would lead to immediate returns on their time invested.

So, if you’re looking to improve your two-way communication, you can begin to make changes that will have an impact, and the truth is, the changes aren’t as hard as you might think. We frequently work with our clients on essential must-do strategies for enhancing two-way dialogue, and they are often surprised that these fixes are not as challenging as they first imagined. Now, that's not to say that change happens overnight, but it does mean that with a little attention and self-awareness, everyone has the power to improve their two-way communication.

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Tags: Communication Skills

Weekly Round-Up: Volunteer to Develop Leadership Skills, Trust Truths, Signs of a Disconnected Organization, Drive Change with Storytelling, & a Tip to Gain Trust

Posted by David Grossman on Fri,Feb 10, 2017

Welcome to my weekly round-up of recent top leadership and communication blog posts. As many of you know, each week I read and tweet several great articles and on Fridays, I pull some of my favorites together here on my blog.

This week you’ll read articles on ways to develop leadership skills while volunteering, some truths about trust, signs of a disconnected organization, storytelling elements that successfully drive change, and how leaders can gain trust with two magic words.

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Tags: Weekly Round-Up

A Leader’s Lesson From Disney’s Moana

Posted by David Grossman on Tue,Feb 07, 2017

Steve and I took Avi and Noa to see Disney’s Moana recently, which is a wonderful tale about a young girl who leaves the safety of her island to save her people. Along the way, she has amazing adventures and learns a ton about herself.


Early on in the animated tale, the 16-year-old Moana ponders leaving her island, which no one in her family or tribe ever does. Her father has made it perfectly clear: “Going beyond the reef is forbidden.”

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Tags: Leadership Effectiveness & Planning

8 Successful Tips For Connecting With Remote Workers

Posted by David Grossman on Mon,Feb 06, 2017

In this world where so many of us are connected 24/7 through technology, there are still many employees who—believe it or not—are hard to reach. I’m talking about people who have limited face-to-face visibility with senior leaders, or even with their supervisors. Hard-to-reach employees may be working in remote offices, constantly on the move away from their home base, or on a production floor without phone or email access. They may be part of a global organization that has team members literally in different worlds—across various continents, cultures, and time zones.

Like any communication challenge, connecting with hard-to-reach employees starts with knowing your audience, then understanding how they want to get information.

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Tags: Employee Engagement

    About leadercommunicator blog

    What does it take to be a leadercommunicator?

    The Grossman Group CEO and communications expert David Grossman shares his insights on the importance of meaningful leadership communication in today’s business climate. With high level tips on engagement and connection, insights into employee motivations and behavior, and firsthand stories from the frontlines of America’s leading companies.

    The leadercommunicator blog is instructive, entertaining, and a must-read for leaders, communicators, and leadercommunicators.

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