In business today, good is never good enough.
While some of Heinz’s manufacturing sites achieved operational excellence, others lagged behind. The leadership team raised the bar on expectations — and results — to engage employees in delivering even more consistent, efficient operations in its global manufacturing facilities and offices.
Additionally, with an eye toward upholding its outstanding reputation for quality, Heinz launched its Global Performance System (HGPS), a multi-year effort that transfers ownership of continuous improvement from Heinz Corporate to the hands of every employee.
The inherent difficulty in aligning 32,000 global employees around a new mindset and behaviors led Heinz to The Grossman Group. Applying proprietary and proven processes and tools as part of the Grossman Methodology, including messagemap™ and iBrand™, The Grossman Group delivered a strategic message platform, change communication plan, and tools that enabled Heinz to tell its HGPS story and drive the right behaviors and actions, while also flexing to meet different site and employee needs.