McDonald’s: Building leadercommunicators™

It’s a day and age when leaders rise to the top because of their functional skills — not necessarily their ability to engage and communicate.

To address this significant need, The Grossman Group designed the leadercommunicator platform, a proprietary methodology and suite of powerful tools to help leaders drive enhanced business results through improved communications.

Following his leadercommunicator platform development and one-on-one coaching, one leader at McDonald’s saw a 60 percent increase in “trust and leadership” and “satisfaction with the support and recognition received.” Specifically, the leader was above peer averages in 10 or 12 categories, versus 3 of 12 six months earlier.

The dramatic improvement was noticed by McDonald’s senior leadership. Among many positive comments, “It’s apparent that the officer of the department is making a strong effort to create a better work environment. The department has changed dramatically over the past 12 months. I truly appreciate his effort and believe the department’s direction is the right one.”