Improving Employee Safety

Fortune 100 Technology Systems and Services Company:
Reducing Safety Incidents by 50% over Five Years

From ergonomics to slips, trips and falls to dangerous line equipment, hazards abound that put employees — and companies — at risk every day.

With recent studies showing a correlation between injury/illness rates and an organization’s productivity levels, leaders are increasingly making health and safety a top business priority.

Consider a Fortune 100 technology systems and services company with 140,000 employees around the globe. Strict government regulations demanding safe work environments and increasing customer pressures to get jobs done more efficiently mean ensuring safety is one of the company’s top strategic priorities, and a core value.

They established Target Zero — a zero injuries safety goal — and called on The Grossman Group to help as a senior consultant to the Environment, Energy Safety and Health leadership team, including their Target Zero planning. Applying the Grossman Methodology, we developed and implemented strategies focused on four key areas: leadership visibility, accountability, communication, and employee involvement.

The Grossman Group worked closely with the cross-functional team to identify and meet short-term and long-range safety metrics through communications, and have implemented an ongoing measurement strategy to ensure progress toward goals.

The results? Injuries were reduced by 50 percent over 5 years, exceeding the company’s goal. The team’s next target is a further 50 percent reduction, which they are on track to deliver. Top of mind for company leadership is continuing to drive the right behaviors and actions that will reduce and eventually eliminate injuries. According to the company’s Chairman and CEO, “Our proactive approach is making a difference.”

Categories: Business-driven communications, Employee Engagement