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May 4, 2020

New eBook: 8 Ways to Lead with Heart in Times of Uncertainty and Change


In the midst all the upheaval resulting from the COVID-19 pandemic, it’s natural for leaders to feel powerless and anxious. Many are wondering how their business will survive, what the new normal will look like, and just what the pandemic will mean for their personal and professional lives.

But there are in fact concrete things leaders can do to navigate the uncertainty, actions they can all take to lead and communicate with heart – and guts. That’s what this eBook provides: clear direction for how to be the very best leader and communicator you can be during this critical moment.

Inspired by a series of popular webinars on this topic, our new eBook, 8 Ways to Lead with Heart in Times of Uncertainty and Change, provides strategies for communicators and leaders to connect with employees, customers and stakeholders in this unprecedented time.

How to Lead and Communicate with Heart During A Global Pandemic  

We’ve developed the eBook to provide leaders an additional pragmatic resource, featuring the “Great Eight” ways to communicate in a courageous and thoughtful way. They include:

  1. Lead Yourself First
  2. Know Your Audience and Their Needs
  3. Show Your Human Side
  4. Communicate Regularly
  5. Frame the Context and Make It Relevant
  6. Talk Openly About What’s Happening
  7. Be Respectfully Authentic
  8. Be Ready to Answer Questions

Best Practices from Leaders for Leaders

The eBook also includes best practices from inside a variety of companies, where new communication strategies are already helping leadership address the many new and critical needs of employees and customers today. As these leaders share, challenging times call for new methods, flexibility and an extraordinary commitment to treating employee teams with patience, flexibility and heart.

Get Your Copy

Click below to access your free copy of 8 Ways to Lead with Heart in Times of Uncertainty and Change.

In what ways might leading with even more heart help you motivate and engage your team for results?

—David Grossman

8 Ways to Lead with Heart ebook download

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