Role Modeling 101
- Do you want to send a message that you’re open and available to your team?
Walk the floors or halls of your company, keep your office door open, or join your team members for lunch or during a break.
- Want your team to know you’re listening?
Repeat or paraphrase what they tell you so they know you not only heard them but are processing/thinking about what they’ve said.
- Want your team to know you care about them?
Ask them how they’re doing or what’s on their mind. And if they offer an idea on something that could be improved, take action on their idea.
- Want employees to follow certain procedures? Use the same procedures yourself, and explain why you’re using them and how they help.
What might be revealed to you as you reflect on how others see you in your interactions?
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