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December 14, 2011

The Top 5 Blog Posts of 2011

2011 is almost at a close, and it’s that time of year when most of us reflect on the year gone by.  What’s worked?  What hasn’t?  What should we start thinking about for 2012?  Here at the leadercommunicator blog that means taking stock of blog posts and topics from the year to find out what topics and issues are speaking to all of you.  Your interests shape my thinking about future blog posts (what are the topics that pique your interest?) and planning for 2012. 

But end of the year assessment isn’t just about looking ahead; it’s also about revisiting favorite topics and giving them a little more thought before we head onto newer topics.  In the spirit of giving proper due and attention to the best of 2011, I’m revisiting the favorite posts of the year.  How do I know they’re favorites?  Well, web analytics help, but I also take into account your feedback and my own sense of what was really relevant.

So, here we go... Following are The Top 5 Most Popular Blog Posts from 2011, counting down from number 5:


Open-Ended Questions Enhance Employee Communication (originally published on March 30)

One sure way to start the conversation is with an open-ended question. Unlike questions that give people limited options for response, open-ended questions encourage them to express their opinions and ideas. When you listen to what they have to say, showing interest and respect for their input, it shows you care and the impact can be significant. (Read more.)


Internal Communications Check-Up, Parts 1 & 2 (series originally published on November 9 and November 16)

In this two-part series, I shared our internal and leadership communications “temperature check", or approach to understanding an organization’s level of commitment to communication, along with tools for gauging communications to guide decisions about how they can best focus improvement efforts. (Read more.)


Leadership Communication: 6 Steps to Handle Tough Conversations (originally published on March 2)

Having tough conversations and communicating difficult topics is part of a leader’s job.  But just like you plan for contingencies in your business, planning how you will communicate difficult messages can improve the ultimate outcome.  It is seldom easy to share difficult news, but thinking through your approach in advance definitely can improve the process. (Read more.)


Guest Blogger Dina Medina: Employee Engagement Through Appreciative Inquiry (originally published on September 8)

Writing from her experiences as an internal communications manager at Hewlett-Packard, Dina Medina shared her insights on Appreciative Inquiry (AI), an organizational development methodology that looks at finding what works well in an organization and how to make more of it.  (Read more.)


Senior Managers are Biggest Roadblock to Effective Internal Communication, Survey Says (originally published on May 25)

Challenges with senior management is the reason many internal communicators pull back from what they believe to be the appropriate course of action, according to a recent survey by the Institute of Internal Communication (IoIC). Among those surveyed, 45 percent said senior managers are a major block to progress in key areas of their development. (Read more.)


Did you have a favorite post from this year that I didn’t include?  Is there a topic that didn’t get any attention at all that you’d like to see in 2012?  I hope you’ll let me know.


- David Grossman


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