Employee Engagement = Customer Engagement (and Higher Profits)

Posted by David Grossman on Fri,May 25, 2012

Studies link employee engagement to retention, productivity, profitability and customer engagement—all drivers of business results…

So as you power down (and take off!) for the holiday weekend, take a look at how Southwest drives employee (and consumer) engagement in a fun way:

What fun ways do you engage your employees to foster customer engagement?


- David Grossman

Tags: Employee Engagement

    About leadercommunicator blog

    Leadership and communications expert, David Grossman shares high-level tips on leadership effectiveness, internal communications, employee engagement, and a variety of other topics on the minds of leaders and communicators.

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