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August 20, 2013

Hit or Miss’ive: AOL CEO Fires Employee during Call – We Critique His Apology to Employees

AOL, Tim Armstrong, Patch employee fired, David Grossman, CEO

Last week we covered the recent case of AOL CEO Tim Armstrong firing an employee (Patch creative director, Abel Lenz) publically while on a conference call of 1,000 employees. It was all caught on tape. And it wasn’t until four days after Lenz was fired that Armstrong sent AOL employees an apology for his behavior.

Now, as part of our CEO communication critique column - Hit or Miss’ive – we’ve assessed his apology email to employees and aren’t impressed.

Take a look for yourself…

AOL, Hit or Miss'ive, David Grossman, CEO communication, communication critique, leadership expert

How can you learn from Armstrong’s mistake and handle sensitive situations in your workplace more appropriately?

-       David Grossman

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Check out other  CEO communications - gone right, and wrong - via Hit or Miss'ive today!

hit or miss'ive, hit or missive, ceo communication, ceo communication critique

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