Glenn Kelman recalled when he was summoned to the CEO’s office at a company he founded to be fired. He said after being told he was out, “I cried. I begged for mercy. I promised to change and that saved my skin.”
Kelman knew about the leadership issues he had, and like many leaders, didn’t think the issues were that serious.
It’s an important lesson for leaders who aren’t open to the feedback they get and who resist change.
His takeaway – treat yourself like a work in progress, think about how you can improve and listen to feedback.
It might be easy to say after getting a “do-over,” as my almost 4-year-old daughter would call it. The beauty of a “do-over” is that you have the choice as to whether you will apply the learnings right away.
Kelman did. In today’s era of “hire slow and fire fast,” responding to feedback could mean the difference between keeping one’s job and needing to look for the next opportunity.