A colleague of mine, Les Landes, shared the following wisdom with me recently.
See how you might fill in this blank:
It’s not that people resist change. People resist _________________________.
People resist being forced to change without their involvement. They don’t like change forced down their throats. People naturally resist being controlled and being uninvolved in decisions that affect them.
The most effective change communications is a collaborative process, not a top-down effort. It involves team members in conversations regarding change where people can feel some control over what’s happening.