Most Recent Articles on Email In The Workplace

Train Your Teams On How Best to Use Email to Ensure Everyone Can Go Email-Free Over the Holidays

Posted by David Grossman on Mon, Dec 14, 2015

Don’t: Forget to train your teams on how to use email.

You can’t assume everyone knows the key ways to reduce email volume. If they did, there wouldn’t be so many darn emails.

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FREE DOWNLOAD – Lay the Groundwork Today So You Can Take An Email-Free Holiday Break

Posted by David Grossman on Tue, Dec 01, 2015

For those of you who follow my blog, you know I am email-free on vacation.  It’s been a change for me from how I used to operate, and a very welcome one.

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Whether They Like It or Not, Workers Still Rely on Email

Posted by David Grossman on Tue, Oct 20, 2015

If you want to make a big impact on email volume, be careful to make sure you’re reflecting the culture of your organization. The fact is that many employees rely on email and actually appreciate it as a key internal communications tool. 

Research by The Grossman Group shows that while employees want email misbehaviors addressed, they do not want their ability to use email as a communication tool curtailed.

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Just How Bad Has Email Overload Gotten at Your Company? Follow this 4-Step Process to Figure it Out

Posted by David Grossman on Wed, Sep 09, 2015

Before you can do anything about email volume, you need to get to the heart of your email problem. It’s important to first understand the stress caused by email overload in your organization. With that knowledge, you can then get to the best possible solutions.  


Here’s a smart, four-step process to better understand email use inside your business:

Establish a baseline for email overload

Decipher how email is affecting your organization to understand how email misbehaviors cause stress and limit your employees’ productivity. Many companies conduct baseline surveys as a critical first step toward identifying the biggest employee pain points when it comes to email.

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Email Is Here to Stay

Posted by David Grossman on Thu, Aug 13, 2015

Despite the many knocks on and concerns about email, I wholeheartedly believe that email will remain a key communication vehicle in the immediate future. For now, it’s not about eliminating email to be more effective. Instead, it’s about choosing to use the right vehicles for the message. 

When leaders and employees learn to think of email as simply one of many communication choices, they will naturally use it more productively, relevantly, and politely.

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Your Constant Emails Aren't Working For Your Team

Posted by David Grossman on Tue, Jul 21, 2015

One of the important critical insights emerging on workplace email is the importance of leaders setting the tone on email use. Clearly, employees won’t be able to curb email volume if their own leaders send them an inordinate amount of irrelevant emails, or if they include too many people on every email communication.

Executive training can be a key to addressing this issue. A recent Harvard Business Review article highlighted the experience of a London-based company, International Power. The firm’s seven-person management team wanted to increase efficiency, and initially figured there was a problem with too many lower-level employees sending emails. Instead, the managers were shocked to learn from a detailed analysis that they personally sent an average of 56 messages a day. The executive team went through trainings to reduce their email volume. As a result, the team’s total email output dropped by 54%, according to HBR.

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Is Yours An Email or Bust Organization? It's Time to Consider Fresh Options

Posted by David Grossman on Thu, Jul 16, 2015

With email volume mounting by the day, it’s no wonder that some organizations have floated the idea of banning email in the workplace. One of the most famous ban attempts was from global technology firm Atos, which has been working to eliminate internal company email among employees through a multi-year process (employees still send external emails to people outside the company).

Atos now discourages employees from sending or receiving internal emails, moving them to an enterprise social network model instead. Similarly, German car and truck maker Daimler recently launched a seemingly radical solution of its own: no email on vacation, guaranteed. Meanwhile, a French government proposal to allow some technology workers to officially sign off from emails and smartphones after 6 p.m. also generated much attention and debate.

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Enterprise Social Media’s Effect on Employee Behavior

Posted by David Grossman on Thu, Jul 09, 2015

In the last four years, several surveys and studies have found an interesting correlation between Enterprise Social Media (ESM) and employee behavior.

In those companies where employees claim their company is using ESM effectively, employees also report a higher willingness to:

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Starting Thought: Time for Summer Vacation, Not for Email

Posted by David Grossman on Wed, Jun 24, 2015

The weather is warming up, my children are on summer break, and like many of you, I’m seizing this opportunity to go on vacation. However, unlike many people – I’ll be disconnecting from work email during that time.


By now you may be familiar with my thoughts on checking email during vacation and even my Email-Free Vacation Pledge.  But have you made the commitment to yourself yet? Read More

Tags: Email In The Workplace

Use Your Vacation Days and Take a Real Summer Vacation, Not a Workcation

Posted by David Grossman on Mon, Jun 22, 2015

Summer has rolled around again, and that well-deserved time off is waiting for you. But will you even take it? If you do, will you end up setting up your office on the beach, busily answering emails and phone calls while your family begs for your attention?

If you’re like many U.S. workers, you’ll try the office on the beach approach. A number of new studies tell the story: taking a real vacation is becoming a tough feat for many of us.

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Tags: Email In The Workplace

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