Most Recent Articles on Guest Bloggers

Leading Through Influence: 6 Lessons Learned from Leadership Development Classes – Guest Blogger Janet Knupp

Posted by David Grossman on Wed, Jul 01, 2020

How do development programs, such as the skills of influence, significantly impact participants and business long term, for the benefit of attendees and their organizations? Changed human behavior is hard to measure but people recognize when their own changes have positive results. Many participants, who went on to be senior leaders, have shared the lessons they learned, from courses I had the opportunity to facilitate earlier in their careers. Not only did they value their own personal results, but as leaders, the new approaches they used cascaded down through their organizations for better culture and business results.

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Tags: Leadership Communication, Guest Bloggers, Leadership Effectiveness & Planning

2020 is Changing Our World in Lasting Ways – Guest Blogger Linda Kingman

Posted by David Grossman on Mon, Jun 08, 2020

Even though we’re only halfway through the year, we can expect 2020 to go down in history as a year of tremendous challenges and changes, a year that shook our way of life, our ways of working, our family, business and social relationships and our attitudes toward institutions like healthcare and law enforcement.

The combination of the COVID-19 pandemic and the death of George Floyd at the hands of a Minneapolis police officer – and the civil unrest that followed – will have lasting effects on people’s attitudes, feelings and mindsets as well as their values and beliefs.

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Tags: Employee Engagement, Guest Bloggers, COVID-19 Communications

Leadership Communication Drives Organizational Transformation – Guest Blogger Robert Ford

Posted by David Grossman on Mon, Apr 22, 2019

It often seems there is an invisible rubber band tethering a person to their past, to what we know to be safe and familiar. If you have studied Maslow’s Hierarchy of Needs or think about your own experiences, you will recognize this human trait. For purposes of this blog, let me call this the personal elasticity of change.  

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Tags: Leadership Communication, Guest Bloggers, Communicating Change

7 Innovative Ways Technology Can Get Employees' Attention – Guest Blogger, SnapComms CEO Chris Leonard

Posted by David Grossman on Mon, Jan 28, 2019

Workplaces today are both exciting and challenging. Never has there been so much information circulated. But never has there been so much distraction. And never has getting employee attention been so difficult to achieve.

Internal communicators must carefully juggle how to get important information out to staff – engaging them without overloading or annoying them.

Technology is delivering innovative ways to cut through this noise.

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Tags: Guest Bloggers

Your Brand Must be Aligned Internally and Externally Otherwise it May Ring Hollow – Guest Blogger Matthew L. Hickerson

Posted by David Grossman on Wed, Jan 23, 2019

Most companies give great thought on how to position and differentiate their brands. They hire brand consultants, research the market and competitors, test potential positionings, launch marketing campaigns and monitor the results.

Yet one area in which some companies fall short is understanding the strong connection between their external brand positioning and their employees. If the brand positioning does not reflect what’s inside the organization and its culture – and if it does not resonate with staff – then it may ring hollow.

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Tags: Guest Bloggers

Taking a Page from Artificial Intelligence’s book: Intelligent Workplace Communications – Guest Blogger, Microsoft's Robert Ford

Posted by David Grossman on Mon, Sep 10, 2018

When I say “intelligent communications” I am not referring to the intellectual competence of a message. I’m speaking of “artificial intelligence” (AI), which is increasingly infused in all things digital – be that the (intelligent) cloud, the (intelligent) edge, or anything and everything digital in between. While I’m not an expert on AI, my take on this “intelligence” inference comes from the ability for technology to perceive its environment and mimic cognitive functions that you and I attribute to human minds, in order to successfully perform a task or achieve a goal. All of this communication is happening at real-time speed over super-fast digital networks. Intelligence is all around us and getting smarter every nanosecond. So, this begs the question: If human attention is the world’s new scarce resource, the premise of leadership communication is to connect, inspire and drive action. So, if we believe the human brain is (still) superior, then what are we doing as leaders to make sure what we communicate is as intelligent as the technology enabling it?

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Tags: Guest Bloggers, Internal Communication

The Best Way to Ensure Your Internal Communications Hit the Bullseye – Q&A with SnapComms CEO Chris Leonard

Posted by David Grossman on Mon, Aug 20, 2018

Internal communicators are constantly working to communicate critical information to employees in different ways, but also in ways that those communications cut through the clutter and resonate. It’s a balancing act to say the least. No one wants communication to result in information overload and have their messages fall flat.

It’s with that, we’re excited to share an interview we did with our friend and colleague Chris Leonard, co-founder and CEO of SnapComms, a leading internal communications platform that helps get employees’ attention and drive engagement through unmissable communications channels.

Q: How did you get into internal communications?

A: It started about 20 years ago when I was working for some large corporate organizations in New Zealand. I increasingly encountered the frustrations in communicating properly with staff. We had great teams of people, but they just weren’t being reached in the right way to harness that potential.

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Tags: Guest Bloggers, Internal Communication

Change vs. Churn? The Difference is Effective Leadership Communication – Guest Blogger, Microsoft's Robert Ford

Posted by David Grossman on Wed, May 02, 2018

Change is good. It is common wisdom today that we all need to embrace it. Yet too much of what goes on in organizations today isn’t really about change. Instead, “churn” probably better describes a lot of the activity, mainly because of poor leadership communication.

Effective leadership communication is often overlooked or not given the reverence it deserves. After all, in today’s ever more digital world, people are still the reason change lands well. People – and the way they communicate – are actually what drives positive transformation.

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Tags: Leadership Communication, Guest Bloggers

How to Break Rules and Win Friends – Guest Blogger Diego Segura

Posted by David Grossman on Thu, Apr 26, 2018

I’m honored to share a guest post with you by Diego Segura, a young leader who is already well on his way to finding his voice and making an impact. He recently reached out to me and shared a story about what he’s learned from his dad as a long-time sales manager on the importance of using communication to create positive change. He shared that a recent post I published inspired him, too, which is part of why he reached out asking if he could be a guest blogger (or if I’d be open to reviewing his writing). I applaud his approach and willingness to ask for an opportunity. I always tell my girls that you have to ask for what you want! He did and he’s done a terrific job on this piece and I hope you enjoy it as much as I did.

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Tags: Guest Bloggers, Leadership Effectiveness & Planning

4 Must-Have Screens to Hire the Right Internal Communications Professional – Guest Blogger Kate Bushnell

Posted by Kate Bushnell on Wed, Feb 28, 2018

Our clients often share how hard it is to find the right candidates to fill openings on their Internal Communications team. The time, risk and disruption that it commonly causes makes it one of the biggest concerns keeping them up at night.

It takes time to hire smart and the stress of an open head count can test the existing team who’s already stretched thin and your reputation with key stakeholder relationships. What’s even more frustrating is hiring and onboarding a new member of the team only to find out they’re not the right fit… then you’re back to square one.

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Tags: Guest Bloggers

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    Leadership and communications expert, David Grossman shares high-level tips on leadership effectiveness, internal communications, employee engagement, and a variety of other topics on the minds of leaders and communicators.

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