Don’t: Forget to train your teams on how to use email.
You can’t assume everyone knows the key ways to reduce email volume. If they did, there wouldn’t be so many darn emails.
Do: Reinforce Key Email Behaviors For Your Teams
Through communication campaigns and regular reminders, you can significantly reduce email volume simply by putting email overload on the agenda. In some cases, an email “etiquette guide” can be helpful to identify the most common employee behaviors that drive up email volume and then offer solutions for addressing those blunders. Some of our clients have also introduced email “pledges” to help employees understand what they could do differently to dramatically reduce email volume.
Don’t know where to begin? Check out our free, easy-to-use tool that features the top 10 Do’s and Don’ts of email. It’s free to download and easy to share with your team.
Get you and your team started on these best practices now so you can all enjoy an email free holiday break.