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October 14, 2016

Weekly Round-Up: The Toxic Culture of Wells Fargo, Leadership Unfairness, Expressing Gratitude, Celebrate Small Wins, & Effective Global Leaders

Welcome to my weekly round-up of top leadership and communication blog posts. As many of you know, each week I read and tweet several great articles and on Fridays, I pull some of my favorites together here on my blog.


This week you’ll read articles on what went awry at Wells Fargo, unfair aspects of being a leader, how important it is to express gratitude as a leader, why great bosses celebrate small wins, and attributes of a global leader.  These articles will provide you with tips, strategies and thought-starters from many of the smart folks in my network. So whether you’re a new leader or an industry veteran there’ll be something here for you.

  • What Went Awry at Wells Fargo? The Beaten Path of a Toxic Culture
    By Jon Picoult (@nytimes), The New York Times

    “A company discovers that its employees have been behaving badly, even unethically. Regulators swoop in to investigate. Public outrage grows. Company executives express shock at the revelations and assert that they never directed the staff to act in such a reprehensible way …”
  • Why Expressing Gratitude Through Our Leadership Matters
    By Tanveer Nasser (@TanveerNaseer), Tanveer Naseer

    “For the past several years, Dr. Adam Grant and Dr. Francesca Gino have been studying how expressions of gratitude impact prosocial behaviour and fuel motivational drive, and one study in particular provides some interesting insights for leaders on the benefits of expressing gratitude to those under our care …”
  • Top Reasons Why Great Bosses Celebrate Small Wins
    By Skip Prichard (@SkipPrichard), Skip Prichard

    “When a company wins a major client, signs a great contract or successfully finishes a big project, it is the time for celebrations. However, what happens to those smaller victories, the ones that often make the backbone of a company’s success? …”
  • The Attributes of an Effective Global Leader
    By Sylvia Ann Hewlett (@HarvardBiz), Harvard Business Review

    “Since early 2015, when he began working with Sodexo’s executive committee as the global services firm’s chief transformation officer, Sunil Nayak has undergone his own leadership transformation. The new role required the former CEO of Sodexo India On-Site Services to work with a team of 15 executives from different nationalities and cultures, demanding a shift to a more inclusive leadership style …”

What were some of the top leadership articles you read this week?

—David Grossman

Understanding how others think is critical to influencing them and getting results. This ebook lists the top 10 things that a CEO cares about and provides a self-reflection point for each:

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