The Heart Work of Modern Leadership
The groundbreaking roadmap for leaders navigating today’s high-stakes complexity. Based on new research with The Harris Poll, David Grossman reveals what only 30% of leaders do well – and how you can join them.
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About the Book
In "The Heart Work of Modern Leadership," David Grossman offers a groundbreaking exploration of leadership in an era of unprecedented complexity. Drawing from extensive research with The Harris Poll, David reveals a critical insight: Only 30% of leaders truly meet the evolving needs of today's workforce. The book provides a compelling roadmap for navigating contemporary leadership challenges with strategic insight and human empathy, including actionable insights for senior leadership teams and those who advise them.
What’s at Risk When Leaders Don’t Evolve:
- 17% of leaders still use outdated approaches, driving burnout and disconnection
- 54% are "good" but missing critical opportunities to engage their teams
- Employees under outdated leaders are 11x less likely to feel valued
The good news? Moving from good to exceptional is achievable when you know what to focus on.
A Peek Inside the Book
A Peek Inside the Book
Essential Reading For:
- C-suite executives navigating unprecedented complexity
- Senior leaders wanting to move from good to exceptional
- HR and communication leaders driving organizational transformation
- Anyone who believes leadership is about people, not just performance
Praise for The Heart Work of Modern Leadership
“A game-changer that belongs on every executive’s desk.”
- Michelle Russo, CCO, State Farm
“David Grossman masterfully shows how the best leaders inspire, empower, and connect with their teams to drive real results.”
- Bill Imada, Cofounder, Chairman and Chief Connectivity Officer, IW Group Inc.
“David’s insights have been invaluable to me as a CEO, board chair, and mentor. An essential read.”
- John J. Greisch, Chairman, Catalent, Inc
“Grossman shows how emotional intelligence, empathy, and creating a shared purpose can unleash human magic and fuel extraordinary results.”
- Hubert Joly, Former Best Buy CEO, Senior Lecturer at Harvard Business School, and Bestselling Author of The Heart of Business
“A timely reminder that great leadership starts with understanding an organization’s greatest asset: its people.”
- David Gitlin, Chairman and CEO, Carrier
“David’s Six Forces are to leadership what Porter’s Five Forces are to strategy.”
- Stephen Smith, Chairman, President, and CEO, Amsted Industries
“For any leader who wants to crack the difficult code of human-centered leadership.”
- Diane Schwartz, CEO, Ragan
Why Now?
With AI reshaping work, economic uncertainty rising, and employee expectations evolving faster than ever, the gap between good and exceptional leadership has never mattered more. Don't let your organization fall behind.

Learn More About the Author
David Grossman is Founder and CEO of The Grossman Group, an award-winning consultancy focused on organizational change and communications. As a thoughtpartner™ to senior management and advocate for their people, David helps Fortune 1000 companies reshape how they think, operate, and drive performance.
He’s worked with many clients, including Abbott, Amsted Industries, DHL, General Mills, Grubhub, Kimberly-Clark, Lockheed Martin, Novartis, and Stanley Black & Decker.
David’s media coverage ranges from “NBC Nightly News” to CBS MoneyWatch, Directors & Boards, and the World Economic Forum. He serves on a number of boards, including the Institute for Public Relations (IPR), Communication Leaders of Chicago, UW-Madison School of Journalism & Mass Communication, The Plank Center for Leadership in Public Relations, and University of Florida College of Journalism and Communications. Prior to founding The Grossman Group, David was Director of Communications for McDonald’s.


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