leadercommunicator blog

Want to Retain Your Employees? Do This One Thing.

Posted by David Grossman on Wed, Sep 15, 2021

Employees are on the move. A recent US Pulse Survey from PwC found that 65% of employees are looking for a new job. What’s more, 88% of executives surveyed said they are seeing higher turnover than normal.

The top four reasons, in order, that employees say they’re looking:

  1. Wages/salaries
  2. Benefits
  3. Career advancement
  4. Flexibility
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Tags: Employee Engagement, Leadership Communication, Heart First Leadership

Internal Communications Plan: 7-Step Strategy and Template

Posted by David Grossman on Mon, Sep 13, 2021

One of the biggest lessons organizations learned during the pandemic crisis is that you can’t NOT communicate. It’s one of the lessons I often try to reinforce with organizations, but there’s nothing like a crisis within an organization – and throughout the world – to drive the point home.

One of the bright spots, especially in the early days of the pandemic and surrounding events of social unrest, was that we saw leaders and communication professionals step up to the plate like never before. We saw the kind of focus and prioritization that most often happens in a crisis – ensuring that communication was timely, focused and clearly addressed the needs and top questions on the minds of employees.

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Tags: Internal Communication

Manager Communication: Don’t Just Pass Along an Email

Posted by David Grossman on Wed, Sep 08, 2021

Sending along a message or announcement from your boss to your team with no context surely won’t resonate with employees, especially on the important matters that mean so much to driving the business forward.

Make it Relevant for Your Team

Don’t be a copy-cat communicator. Your job is to take information and make it relevant for your employees. Think about how to make it:

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Tags: Communication Skills

Weekly Round-Up: Amazon's Big Mission Change, Employee Communicators in High-Demand, Leadership Coach or Counsel?, Internal Comms Model, Be Passionate About Diversity

Posted by David Grossman on Fri, Sep 03, 2021

Welcome to my weekly round-up of the best-of-the-best recent leadership and communication blog posts. 

This Week's Round-Up of Leadership and Communication Blogs:

  • Jeff Bezos Signals a Huge Shift in Amazon’s Mission
    By Jon Picoult (@JonPicoult), Watermark Consulting

    Jeff Bezos made an important addition the company mission and it focuses on their employees.

    Amazon CEO Jeff Bezos has released his 2020 Shareholder Letter, and about a quarter of the way into the 4,000-word missive, he signaled an important shift in Amazon’s strategic focus:...”
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Tags: Weekly Round-Up

7 Ways to Find More Time for Yourself In & Out of the Workplace

Posted by David Grossman on Mon, Aug 30, 2021

I’m not sure which comedian said: “Of all the things I’ve lost, I miss my mind the most!” While I wholeheartedly agree, I’m beginning to think that it’s time that I miss the most. Time is moving even faster than ever before, and it seems that I’m not alone – we all want some time back.

That was the topic of a recent discussion with some smart and savvy senior leaders who were bemoaning their loss of time, and committed to regaining their time-filled younger days. They knew they had to use time better, and came up with this list of strategies that work. Consider this their fountain of youth for time – some great ways to take more control of time.

7 Ways to Take Back Your Time

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Tags: Email In The Workplace

Managing Through Change? Employees Need to Know the Context

Posted by David Grossman on Mon, Aug 23, 2021

We all know that change is part of business and isn’t going away any time soon. Yet that reality can be hard on employees, who are constantly bombarded with so much information of all kinds that they can’t digest it. That’s why it’s so important to place any big change in context to help employees adjust.

By context, we mean the “why,” or the background and reasoning behind a change that needs to take place. For instance, the context could be industry or financial concerns that put pressure on the business. Most recently, the pandemic and racial unrest presented new and obvious challenges, prompting significant changes or adjustments to the overall strategy and approach for many businesses.

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Tags: Leadership Communication, Communicating Change, Heart First Leadership

Weekly Round-Up: Future of the Comms Function, Internal Comms Tools for 2021, Why Vaccine Mandates are Good for Business, Bond with New Hires Remotely, Incentives to Get Employees Vaccinated

Posted by David Grossman on Fri, Aug 20, 2021

Welcome to my weekly round-up of the best-of-the-best recent leadership and communication blog posts. 

This Week's Round-Up of Leadership and Communication Blogs:

  • The Evolving Communication Function
    By Institute for Public Relations and PR News (@InstituteForPR via @PRNews)

    An interesting study taking a comprehensive look at the perceptions, roles, structures, and future of communication.

    When defining the ‘best’ structure of a communication function, there is not a clear answer or a one-size- fits-all approach. Our research indicates that while structure is important, other components are arguably more so, such as the operations, relationships, and resources within and among the other organizational functions. For example, some communication leaders argued that marketing should be a part of the communication function, while others said it was more effective as a separate function. What works best structurally depends on each organization...”
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Tags: Weekly Round-Up

The Connection Between Change and Growth

Posted by Bekah Haynes on Mon, Aug 16, 2021


Nearly 18 months in, many of us can say we have been changed by the pandemic in some way or another. Yes, we have adapted to different ways of working, learning and living, but we also may have emerged with a new perspective on life and a realignment of priorities. This is true of many leaders who share their stories in David Grossman’s new book, Heart First: Lasting Leader Lessons from a Year that Changed Everything. Just as individuals and leaders have had to adjust as a result of the pandemic, businesses of all sizes have flexed, adapted and changed like never before, and many are grappling now with what reforms they will adopt moving forward.

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Tags: Guest Bloggers, Communicating Change

2020 Changed Everything: 7 Leaders Share Advice for Building More Inclusive and Diverse Workplaces

Posted by David Grossman on Mon, Aug 09, 2021

As we all know, 2020 had a lasting impact on business in many ways, and not just because of the pandemic. For my new book, Heart First: Lasting Leader Lessons from a Year that Changed Everything, I interviewed more than 30 leaders from a variety of businesses about the key leadership lessons learned from the past year. Many of those leaders reflected on racial injustice in the workplace, and shared key things that surprised or enlightened them as they responded to diversity and inclusion concerns.

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Tags: Diversity & Inclusion, Heart First Leadership

Weekly Round-Up: 5 Habits of Influential Employees, Create a DEI Workforce, How to Receive Feedback, The Cure for Fear, Leadership Tips & Insights

Posted by David Grossman on Fri, Aug 06, 2021

Welcome to my weekly round-up of the best-of-the-best recent leadership and communication blog posts. 

This Week's Round-Up of Leadership and Communication Blogs:

  • Here are the Habits of Employees Who Lead Without the Title
    By Art Petty (@artpetty via @SmartBrief), SmartBrief

    Get 5 habits of influential employees who lead and succeed without the title.

    In the 2004 movie "National Treasure" with Nicolas Cage and a bevy of other stars, Cage's character discovers a set of multi-colored spectacles (eyeglasses) essential to decoding a hidden message on the back of the Declaration of Independence. As the wearer tunes the different color lenses, the message suddenly appears, offering clues to a hidden treasure...”
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Tags: Weekly Round-Up