The 5 Ws and H Guide to Communicating Virtually Anything

Posted by David Grossman on Mon,Apr 01, 2019

Ask any journalist and they can tell you about the 5 Ws and an H. Any solid news story covers those six basic ingredients. The same is true for communicating inside an organization, especially as it relates to sharing a compelling vision or guiding decisions about the future.

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Tags: Communication Skills

Weekly Round-Up: Using Comms to Help Managers Succeed, Tips for New Leaders, Increasing Communicators' Visibility, Inspiring Creativity & Innovation, 6 Ways to Improve Internal Comms

Posted by David Grossman on Fri,Mar 29, 2019

Welcome to my weekly round-up of the best-of-the-best recent leadership and communication blog posts. 

  • The Five F's: How Communications Can Alter the Future of Line Managers
    By Ethan McCarty (@ethanmcc via @InstituteForPR), Institute for Public Relations

    To enable managers to succeed in their role and to communicate better, communications professionals should capitalize on the "Five F's."

    I know this may come as a surprise to you, but managers are not always hired based on their communications skills. Shocking, I know! But seriously, it’s often expertise in the field/industry that snags a high-performer his or her promotion into management...”
    Read more >>
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Tags: Weekly Round-Up

Top 10 Tips for Successful Internal Branding Efforts

Posted by David Grossman on Wed,Mar 27, 2019

Internal branding. It’s often maligned and misunderstood in part because it’s done poorly. Look first at who’s often driving internal branding efforts and you understand why the results are typically less than they should be.

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Tags: Internal Communication, Communication Skills

Increasing Employee Engagement During Turbulent Times and Significant Change in One Major Healthcare Company

Posted by David Grossman on Mon,Mar 25, 2019

A major division of a healthcare company that’s part of a Fortune 50 global healthcare conglomerate faced a tough road. Changes in the healthcare landscape forced sweeping changes to its strategy.  

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Tags: Employee Engagement, Internal Communication, Communicating Change, Case Study

Weekly Round-Up: 10 Comms Trends for Leaders, 6 Employee Experience Improvements, 11 Business Development Leadership Skills, 5 Insights for Listening Across Generations, 9 Ways to Help Conversations

Posted by David Grossman on Fri,Mar 22, 2019

Welcome to my weekly round-up of the best-of-the-best recent leadership and communication blog posts. 

  • 10 Communication Trends Leaders Can't Ignore
    By Valerie Di Maria via LinkedIn (@LinkedIn, @LinkedInEditors)

    True to yourself, true to your brand. 10 communication points executives should be focused on.

    “There’s never been a more important time for companies to do the right thing. From impassioned employees to socially conscious consumers, internal and external audiences are making their voices heard as never before...”
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Tags: Weekly Round-Up

Knowing How to Communicate Doesn't Make a Leader Effective

Posted by David Grossman on Tue,Mar 19, 2019

There's nothing as invigorating or energizing for me as spending time with clients working on some of their toughest internal communication challenges. I spent some time recently training leaders on two-way communication with a focus on how to plan any kind of communication, as well as the six ultimate interpersonal skills needed for a productive and successful interaction. The day was filled with education, lots of interaction, and significant chunks of time dedicated to practicing the critical skills. I celebrated with these leaders as they connected the dots and saw immediate application for what we covered, and I felt their frustration when the perfect moment for empathy during a role play turned into a lecture of a valued employee. 

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Tags: Internal Communication, Leadership Effectiveness & Planning

New Free Ebook: Communicating With Impact Inside Healthcare Organizations

Posted by David Grossman on Mon,Mar 18, 2019

Anyone working in healthcare today knows just how demanding and complex the industry is, with daily shifts in consumer needs, financial pressures, evolving regulations and reforms. The business of healthcare has entered a new era that leaves communicators and leaders with the daunting challenge of keeping employees focused, committed and engaged in what can feel like the eye of a hurricane.

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Tags: Free Downloads

Weekly Round-Up: Introvert & Extrovert Communication Tips, Positive Disruption, Transformational Leadership Characteristics, 4 Leadership Practices to Enrich & Inspire, 5 Engagement Mistakes

Posted by David Grossman on Fri,Mar 15, 2019

Welcome to my weekly round-up of the best-of-the-best recent leadership and communication blog posts. 

  • Communication Tips for Introverts and Extroverts
    By Liz Fosslien and Mollie West Duffy (@fosslien and @molliewest via @susancain), Susan Cain

    Introverts and extroverts have different needs. Liz Fosslien and Mollie West Duffy provide quick tips you can apply immediately to help introverts and extroverts work together seamlessly.

    “I’ll go if I don’t have to talk,” says Elaine when Jerry asks her to join him for coffee on Seinfeld. Some of us need more quiet time than others...”
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Tags: Weekly Round-Up

Why Context is the Key to Employee Alignment

Posted by David Grossman on Wed,Mar 13, 2019

Context

con - text  [kon-tekst] – noun

1. the parts of a written or spoken statement that precede or follow a specific word or passage, usually influencing its meaning or effect: You have misinterpreted my remark because you took it out of context.

2. the set of circumstances or facts that surround a particular event, situation, etc.

To Obtain Alignment, Context is Key

At the heart of organization-wide alignment is a common context. Context influences how we interpret information. It’s the lens through which we view and make sense of the world.

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Tags: Internal Communication

6 Strategies to Buy Yourself Time When You're Asked Difficult Questions

Posted by David Grossman on Mon,Mar 11, 2019

No matter our role, we all face really challenging questions from time to time – those pointed, unexpected queries that can leave us squirming or wishing we could head for the door.

The Difficult Questions

For leaders, some zingers are from investors shooting at you from multiple angles, like rapid fire:

  • Why did earnings fall short?
  • What are your plans to innovate?
  • Where will you find the cost cuts?
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Tags: Communication Skills

    About leadercommunicator blog

    Leadership and communications expert, David Grossman shares high-level tips on leadership effectiveness, internal communications, employee engagement, and a variety of other topics on the minds of leaders and communicators.

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