Show You Care: 4 Must-Have Strategies to Build Feedback Channels in Your Organization

Posted by David Grossman on Mon,Jan 23, 2017

Employees who are highly engaged in their work perform better than their less-committed counterparts and boost the organization’s bottom line. Not surprisingly, building employee engagement involves two-way communication – both to and from employees.

Leadercommunicators – those leaders who understand the importance of communication, and how you can’t lead without communicating well – engage employees with various communication vehicles that help them connect the dots between individual efforts and organizational goals. But just as important as any leadership message is having systems in place to gather employee input and demonstrate its importance to the organization.

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Tags: Feedback/Trust

6 Actionable Steps to Building Trust with Employees

Posted by David Grossman on Wed,Sep 14, 2016

A leader’s ability to inspire and motivate employees is based on trust. When people trust you, they have confidence in your decisions. Even in uncertainty, they will be influenced by your leadership. That is because they expect you to do what you say you’ll do. 

Aligning your words and actions is a key pillar for building trust with employees and, ultimately, for an organization’s success. We often find employees say that what leaders say and do has the most impact on their perception of an organization. When there is a disconnect between a leader’s words and actions, employees are less likely to become engaged and committed to the organization.

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Tags: Feedback/Trust

Starting Thought: The Power of Questions

Posted by David Grossman on Wed,Aug 17, 2016

Here’s a recent conversation with my 6-year-old daughter, Avi.

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Tags: Feedback/Trust

Starting Thought: My Latest Mistake, and a Critical Learning for Leaders

Posted by David Grossman on Wed,Jul 20, 2016

I made a mistake.  It felt like a big one.

The Background

My oldest daughter, Avi, lost her fifth tooth recently.  Daily, we had been checking on the wiggliness of the tooth and wondering together what day would be the one where it pops out.  Sure enough, a carrot did the trick and out it came during a camp lunch.

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Tags: Feedback/Trust

Get to Know Your Biggest Fans: What Every Employee Wants

Posted by David Grossman on Mon,Feb 22, 2016

To truly move employees to action, we have to know what they care about and get into their mindset. In a nutshell, here’s their short list:

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Tags: Employee Engagement, Feedback/Trust

REMINDER: Online Course – What Trusted Advisers do to Become Trusted Advisers – Begins September 24. Register today!

Posted by David Grossman on Tue,Sep 22, 2015


New advisers to veteran consultants who are in an internal or external consulting role and want to improve their level of trust with executives

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Tags: Feedback/Trust

Online Course – What Trusted Advisers do to Become Trusted Advisers – Begins September 24. Register today!

Posted by David Grossman on Thu,Sep 10, 2015

What does it take to earn the trust and confidence of clients?  To become one of the most valued and trusted advisors in an organization?  Very few achieve the role, which is much sought-after and coveted.  Join me and IABC for this engaging 4-session online course where you’ll discover what trusted advisors do to have impact at the highest levels of organizations.

You’ll learn how to:

  • Accelerate your ability to create trust in business, and remove any habits that get in your way
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Tags: Feedback/Trust

Whether People (Your Employees) Trust You Is Up to You

Posted by David Grossman on Thu,May 21, 2015

Author Stephen Covey defines trust in a simple and clear way—the “confidence born of two dimensions: character and competence.” He describes having low trust as a “hidden tax” on every interaction and transaction, which gets in the way of results and raises costs.

As a leader, trust starts—or stops—with you. Trust is contagious. When you trust others and demonstrate that you can be trusted, it sets into motion an expectation and opportunity for others to trust and be worthy of trust in return. If you distrust, then others will.

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Tags: Feedback/Trust

Starting Thought: The Meaning of Life Is Being Present

Posted by David Grossman on Wed,May 20, 2015

I was recently invited to contribute to a fascinating project on the “meaning of life.” It features interviews with CEOs, writers, researchers, musicians, artists and community leaders on the broad but tantalizing question of where each of us finds meaning in life. I gladly participated in the discussion, and you can find my thoughts later in this post. And if you're interested in reading some really interesting interviews for the project, which was founded by Nicolae Tanase, you can do so at


I was asked the sole question he asks all of his contributers: “What is the meaning of life?”

And my answer…

What are we all here for? I believe strongly that the meaning of life is about being present, doing our best to live in the current moment and nowhere else. One of the final gifts my mom gave me was this lesson.  She was waging a courageous battle with the worst kind of leukemia and had two goals – to meet her grandchild (my second daughter), and to attend her grandson’s wedding.

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Tags: Feedback/Trust

Taking Action on Feedback from Employees

Posted by David Grossman on Tue,Feb 17, 2015

Being a good leader doesn’t happen by luck. It happens because those individuals have a strong sense of self-awareness, and seek input and feedback from not just their boss and their peers, but even more importantly, their employees.

I always urge leaders to try this if it’s not part of the way they work, and they’re often surprised by how honest and considerate the feedback is that they get.

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Tags: Employee Engagement, Feedback/Trust

    About leadercommunicator blog

    What does it take to be a leadercommunicator?

    The Grossman Group CEO and communications expert David Grossman shares his insights on the importance of meaningful leadership communication in today’s business climate. With high level tips on engagement and connection, insights into employee motivations and behavior, and firsthand stories from the frontlines of America’s leading companies.

    The leadercommunicator blog is instructive, entertaining, and a must-read for leaders, communicators, and leadercommunicators.

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