11 Fundamental Tips for Communicating Across Cultures

Posted by David Grossman on Mon,Jan 07, 2019

In the increasingly diverse global workforces of today, knowing the best way to respect cultural differences is a must. Leaders and employees need to understand international customs so they can foster positive and healthy relationships. It’s not only the right thing to do; it also helps drive business success. 

When preparing for an upcoming trip, meeting or call with colleagues from another culture, consider the list below to ensure your interaction is the best it can be.

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Tags: Communication Skills

Standing Tall: Ways to Improve Your Body Language and Communicate Better

Posted by David Grossman on Mon,Nov 26, 2018

It’s a truism – how you say something often trumps what you say.

Research shows that when there’s incongruence between the nonverbal channel and verbal channel, 93% of communication is based on two factors: Body language (55%) and tone of voice (38%). The rest is about your words (7%).

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Tags: Communication Skills, Leadership Effectiveness & Planning

The Charismatic Leader: Is There a Downside?

Posted by David Grossman on Wed,Oct 24, 2018

What’s the potential negative impact of a charismatic CEO?

Understanding that impact and the potential traps will help us better manage a situation where we may find ourselves without them – whether it's because they've transitioned into new company, retirement, etc. The learnings here don’t just apply to the C-suite, but to teams throughout organizations where there’s a visionary leader.

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Tags: Leadership Effectiveness & Planning, Communication Skills

How To Communicate Better with The 5 Ws and an H

Posted by David Grossman on Mon,Sep 24, 2018

Ask any journalist and they can tell you about the 5 Ws and an H. Any solid news story covers those six basic ingredients. The same is true for communicating inside an organization, especially as it relates to sharing a compelling vision or guiding decisions about the future.

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Tags: Communication Skills

What Leaders Miss When They Don't Listen (and What to Do About It)

Posted by David Grossman on Mon,Aug 27, 2018

Leaders, in particular, often forget to listen, and fall into the trap of controlling the message without real, meaningful communication. 

Here’s what we’re missing when we don’t listen:

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Tags: Internal Communication, Leadership Effectiveness & Planning, Communication Skills

Are You an Outstanding Communicator? How Do You Measure Up?

Posted by David Grossman on Wed,Aug 22, 2018

With thought, attention, and practice, anyone can become a great communicator. Through our research and client work with organizations that are leading in the communication arena, we’ve defined the outstanding communicator. Knowing what the best-of-the-best do can help each of us know where we stand, and what we might need to work on to be even better.

The outstanding communicator:

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Tags: Communication Skills

The Art of Active Listening

Posted by David Grossman on Wed,Aug 01, 2018

Perhaps you’ve heard the quote “There’s a difference between listening and waiting for your turn to speak.” The concept might seem simple, but active listening – that is, fully concentrating on what’s being said – takes work and practice. And the results can make a significant difference in the quality of relationships, followership and overall results. 

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Tags: Communication Skills, Face-to-Face Communication

Top 11 Attributes of Leaders Who Excel at Communication and How We Define Them

Posted by David Grossman on Mon,May 21, 2018

We’re often asked what qualities the most effective leaders have when it comes to communicating effectively. Through our quantitative research of more than 750,000 leaders and employees inside some of the world’s leading organizations, and in the many focus groups we conduct every year, we’ve identified 11 attributes that matter most. 

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Tags: Communication Skills, Leadership Communication

Spring Cleaning, Communication-Style, and the Mess I Made

Posted by David Grossman on Tue,Apr 17, 2018

I’ve started the seasonal ritual of cleaning and organizing my home, and was reminded this past weekend that – with the best intentions in mind – I sometimes bite off more than I can chew. In my case, I was overly ambitious and while Steve, Avi, Noa and I accomplished a lot, I didn’t set myself up or our family for success.

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Tags: Communication Skills

The 5 Must-Haves of Corporate Social Responsibility

Posted by David Grossman on Mon,Apr 02, 2018

It’s been said that if you don’t toot your own horn, then you can’t complain when there’s no music. A bit blunt perhaps, but very true, and applicable today more than ever in the context of corporate social responsibility (CSR).

On the surface, CSR is comprised of the efforts and initiatives a company takes to assess and hold responsibility for its impact on the environment and social wellbeing at large.

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Tags: Storytelling, Communication Skills

    About leadercommunicator blog

    Leadership and communications expert, David Grossman shares high-level tips on leadership effectiveness, internal communications, employee engagement, and a variety of other topics on the minds of leaders and communicators.

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