Improve Two-Way Communication In Just 9 Steps

Posted by David Grossman on Mon,Feb 13, 2017

The ability to engage in strong two-way communication with employees is a must-have skill for leaders – especially those looking for ways to increase employee engagement. And oddly, I’ve found that this is an area many leaders and managers overlook. All too often, they don’t even realize they are having communication issues that if addressed, would lead to immediate returns on their time invested.

So, if you’re looking to improve your two-way communication, you can begin to make changes that will have an impact, and the truth is, the changes aren’t as hard as you might think. We frequently work with our clients on essential must-do strategies for enhancing two-way dialogue, and they are often surprised that these fixes are not as challenging as they first imagined. Now, that's not to say that change happens overnight, but it does mean that with a little attention and self-awareness, everyone has the power to improve their two-way communication.

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Tags: Communication Skills

Guest Blogger: Denise Yosafat on The CHOICE to Communicate Effectively… in Six Steps!

Posted by David Grossman on Wed,Feb 01, 2017

Face-to-Face conversations, emails, texts, phone calls, presentations…we are constantly communicating with each other in our business and personal lives.

And with each communication, we make an impression. So how can we be more inclined to make a positive one?

Well, it’s all a matter of CHOICE. Or rather, the six steps that this word represents!  While you may not consider these steps on every communication you do, for those times when it really matters to make a positive impression, and especially when we need to build a communication plan, it is best to think them through.

Here are the six steps involved, and a few examples for each step.

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Tags: Communication Skills

7 Good Reasons to Measure Communications in Your Organization

Posted by David Grossman on Mon,Jan 30, 2017

When leaders call us for help with any type of communication, our first step is to understand what’s going on. We need to assess the audience and current state to identify key issues or opportunities before making recommendations.   

Typically this involves using some type of communication assessment tool or method to guide our solution. And recently we’ve heard more than once, “We already know our communication is poor, why measure?” 

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Tags: Communication Skills

What Great Teams Are Made Of (It’s Not What You Might Expect)

Posted by David Grossman on Tue,Jan 17, 2017

Chances are, you’ve had the experience at least once of being on a great team. Whether it was through work, a sports team, or another outside activity, the group just jelled and – most importantly – got things done.

Fascinated by the question of what makes for an effective work team, Google recently studied hundreds of its own teams to determine why some performed better than others. The answer ultimately surprised them, and provides valuable insight into how companies can build stronger teams.

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Tags: Communication Skills

The Top 10 Principles for Communication in the 21st Century

Posted by David Grossman on Mon,Jan 16, 2017

In developing my thoughts on 21st century communications, I pulled together the best-of-the-best strategies that work from our clients who are leading in the global communications arena, and from my travels. The result are the Top Ten Principles for leaders, organizations, and communication professionals.

My intention in developing these principles is three-fold:

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Tags: Communication Skills

9 Ways to Have Calm, Courageous Conversations

Posted by David Grossman on Mon,Dec 12, 2016

If you were to commit to some additional chutzpah in your communications, then where might you focus your energies?

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Tags: Communication Skills

7 Things Every Employee Wants From Their Boss

Posted by David Grossman on Wed,Dec 07, 2016

What do employees want? While the answer varies by employee, our research and work reveals a collective “wish list” every boss should know. What follows are some of the most sought-after wishes and those that come up most often as unmet:

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Tags: Communication Skills

[Free Poster Download] 52 Inspirational Quotes to Help You Communicate Better and With Quiet Courage

Posted by David Grossman on Mon,Dec 05, 2016

As the year comes to a close I find myself (as I often do) reflecting on the months past and thinking about – as many of us do – New Year resolutions. Aside from the classic “lose some weight,” I’ve been giving thought to resolutions for the workplace.  In talking with colleagues and clients, communicating better has been a resounding theme for 2017. So to help them – and hopefully you – we polled our network and gathered some of our favorite inspirational quotes on communication to help you communicate better in the year ahead. 

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Tags: Communication Skills

How To Communicate Better with The 5 Ws and an H

Posted by David Grossman on Mon,Sep 19, 2016

Ask any journalist and they can tell you about the 5 Ws and an H. Any solid news story covers those six basic ingredients. The same is true for communicating with others. 

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Tags: Communication Skills

7 Ways to Help Fix Poor Communication in the Workplace

Posted by David Grossman on Mon,Sep 12, 2016

When leaders call us for help with any type of communication, our first step is to understand what’s going on. We need to assess the audience and current state to identify key issues or opportunities before making recommendations.   

Typically, this involves using some type of communications measurement tool or method to guide our solution.  And we often hear, “We already know our communication is poor, why measure?” 

Read More

Tags: Communication Skills

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    What does it take to be a leadercommunicator?

    The Grossman Group CEO and communications expert David Grossman shares his insights on the importance of meaningful leadership communication in today’s business climate. With high level tips on engagement and connection, insights into employee motivations and behavior, and firsthand stories from the frontlines of America’s leading companies.

    The leadercommunicator blog is instructive, entertaining, and a must-read for leaders, communicators, and leadercommunicators.

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