Top 11 Attributes of Leaders Who Excel at Communication and How We Define Them

Posted by David Grossman on Mon,May 21, 2018

We’re often asked what qualities the most effective leaders have when it comes to communicating effectively. Through our quantitative research of more than 750,000 leaders and employees inside some of the world’s leading organizations, and in the many focus groups we conduct every year, we’ve identified 11 attributes that matter most. 

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Tags: Leadership Communication, Communication Skills

Spring Cleaning, Communication-Style, and the Mess I Made

Posted by David Grossman on Tue,Apr 17, 2018

I’ve started the seasonal ritual of cleaning and organizing my home, and was reminded this past weekend that – with the best intentions in mind – I sometimes bite off more than I can chew. In my case, I was overly ambitious and while Steve, Avi, Noa and I accomplished a lot, I didn’t set myself up or our family for success.

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Tags: Communication Skills

The 5 Must-Haves of Corporate Social Responsibility

Posted by David Grossman on Mon,Apr 02, 2018

It’s been said that if you don’t toot your own horn, then you can’t complain when there’s no music. A bit blunt perhaps, but very true, and applicable today more than ever in the context of corporate social responsibility (CSR).

On the surface, CSR is comprised of the efforts and initiatives a company takes to assess and hold responsibility for its impact on the environment and social wellbeing at large.

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Tags: Communication Skills, Storytelling

3 Advanced Listening Skills

Posted by David Grossman on Mon,Feb 26, 2018

Never underestimate the power of listening - really listening. 

Think you're good at it? Like all skills, there are multiple levels of mastery. How do you know you're a pro at listening?

Check first to see whether you're good at the basics. Growing up, I learned the catch-phrase, "Stop. Look. Listen." to keep me safe when I needed to cross a railroad track. The same strategy will keep you on track when it comes to listening.

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Tags: Communication Skills

How to Communicate with a Left-Brained Leader

Posted by David Grossman on Wed,Feb 21, 2018

One of the things that’s key to communicating with leaders is considering that person’s leadership style. From experience working with leaders across the globe, I’ve noticed that the majority of senior leaders today are left-brained.

  • They think in words (vs. images)
  • They are highly analytical
  • They focus on logic (as opposed to emotion)
  • They do a lot of advanced planning (they don’t wing it)
  • They approach challenges in a linear way
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Tags: Communication Skills

Are Communication Tools a Luxury Good or a Bare Necessity?

Posted by David Grossman on Tue,Feb 13, 2018

I was reviewing some of our tools with a leader who thought a messaging methodology or leadership platform was a “luxury,” like “GPS or electric seat warmers.” (Though, believe me, to survive the harsh Chicago winters, seat warmers are not a luxury; they’re a necessity!) 

A strategic approach to communications, too, is a necessity. The fact that he mentioned GPS was ironic to me. Nothing is more important today to employees than an understanding of where their organization is going and the plans to get there. Without understanding that, employees can’t connect the dots to figure out how they fit in (and why they should contribute the extra brainpower, time, and energy that every organization needs today). 

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Tags: Communication Skills

6 Steps for Effectively Connecting with Your Audience(s)

Posted by David Grossman on Mon,Feb 12, 2018

You’ve probably heard the philosophical question “If a tree falls in a forest and no one is around to hear it, does it make a sound?” That same concept applies to communication. If you share a message with an audience and it doesn’t make sense to them or they aren’t able to connect with it, did they really hear what you had to say?

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Tags: Communication Skills, Presentation Skills

Senior Leaders: Do This!

Posted by David Grossman on Wed,Jan 31, 2018

I've talked before about the value of strategic and concrete feedback.  

Today, I want to talk about ideally what senior leaders should strive to deliver to improve the communications competence and business results of their team.

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Tags: Communication Skills, Leadership Effectiveness & Planning

Myth: “Talking is communication”

Posted by David Grossman on Wed,Jan 10, 2018

Leaders all too often suffer from “most interesting person in the room” syndrome. That means they can sometimes talk without saying much, or assume that because they’re talking, everyone is hearing the message in exactly the way it is intended.

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Tags: Leadership Communication, Communication Skills

5 Tips to Define Your Business Strategy – Literally

Posted by David Grossman on Wed,Jan 03, 2018

When it comes to strategy there are two rules:

Rule #1: Have a strategy.

Rule #2: Make sure everyone is literally on the same page in understanding the components of the strategy and how to implement it.

All too often, strategies contain words or concepts that take on as many meanings and interpretations as the number of people who read them.

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Tags: Internal Communication, Communication Skills

    About leadercommunicator blog

    Leadership and communications expert, David Grossman shares high-level tips on leadership effectiveness, internal communications, employee engagement, and a variety of other topics on the minds of leaders and communicators.

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