The Art of Active Listening

Posted by David Grossman on Wed,Aug 01, 2018

Perhaps you’ve heard the quote “There’s a difference between listening and waiting for your turn to speak.” The concept might seem simple, but active listening – that is, fully concentrating on what’s being said – takes work and practice. And the results can make a significant difference in the quality of relationships, followership and overall results. 

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Tags: Communication Skills, Face-to-Face Communication

How to Know You’re Communicating Well

Posted by David Grossman on Tue,Jan 16, 2018

I was talking with a client recently about how you know you’re getting your message across in a one-on-one situation, especially when you have a good amount of material to present.                        

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Tags: Face-to-Face Communication

Employee Review Questions For Your Next Performance Review

Posted by David Grossman on Mon,Oct 03, 2016

I was talking with a client recently who was planning for her face-to-face performance review meetings with her staff.  With forms completed, she acknowledged she didn’t want to simply review the content of the forms. 

Instead, her intention was to have the most productive and positive dialogue possible.

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Tags: Employee Engagement, Face-to-Face Communication

Inspire Your Employees with Performance Reviews

Posted by David Grossman on Wed,Mar 02, 2016

DONT: IGNORE THE FULL POTENTIAL OF THE PERFORMANCE REVIEW

If the annual performance review is a check-off-the-box activity, you’re missing a key opportunity to engage and motivate your employees.

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Tags: Leadership Communication, Face-to-Face Communication

Employee Engagement and the Communicator’s Role

Posted by David Grossman on Tue,Mar 31, 2015

 

Achieving trust, credibility and especially engagement is the ultimate prize for employers, now more than ever.  Communications and communicators play a key role in the engagement process. Great communication can engage employees if it cuts through the clutter to speak directly to them, and no one is better positioned than communicators to know how to connect effectively with employees.

First, employers and communicators must recognize that employee engagement is a two-way street, and furthermore that engagement is a gift an employee gives to an organization—that can be freely given or withheld at any time. It is up to these leaders to accept responsibility for (as they will reap the benefits of) making it that way.

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Tags: Employee Engagement, Face-to-Face Communication

Google Exec: Disconnect from Your Email and Engage in Face-to-Face Communication

Posted by David Grossman on Tue,May 22, 2012

Over the past few weekends, tens of thousands of college graduates have walked across the stage, shaken hands with the Dean, waved to teary-eyed parents and left college – diplomas in hand – ready to change the world.

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Tags: Face-to-Face Communication, Email In The Workplace

Leading in Person: 6 Reasons to Communicate Face-to-Face

Posted by David Grossman on Wed,Aug 31, 2011

We all know how technology enables communication – email, voicemail, text message, instant message, Twitter . . . the list goes on. There are more than enough ways to communicate, and too often they add up to message overload for employees.

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Tags: Leadership Communication, Face-to-Face Communication, Communication Skills, Feedback/Trust

Call Me Anti-Social (Media) and Proud!

Posted by David Grossman on Wed,Feb 09, 2011

I’ve received a number of excellent questions recently about my thoughts on social media and its impact on internal communications and business.  Some people have misunderstood why I call myself the “anti-social media guy” on the inside.  Let me clarify, and I’d appreciate your feedback.

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Tags: Face-to-Face Communication, Internal Communication

    About leadercommunicator blog

    Leadership and communications expert, David Grossman shares high-level tips on leadership effectiveness, internal communications, employee engagement, and a variety of other topics on the minds of leaders and communicators.

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