Knowing How to Communicate Doesn't Make a Leader Effective

Posted by David Grossman on Tue,Mar 19, 2019

There's nothing as invigorating or energizing for me as spending time with clients working on some of their toughest internal communication challenges. I spent some time recently training leaders on two-way communication with a focus on how to plan any kind of communication, as well as the six ultimate interpersonal skills needed for a productive and successful interaction. The day was filled with education, lots of interaction, and significant chunks of time dedicated to practicing the critical skills. I celebrated with these leaders as they connected the dots and saw immediate application for what we covered, and I felt their frustration when the perfect moment for empathy during a role play turned into a lecture of a valued employee. 

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Tags: Internal Communication, Leadership Effectiveness & Planning

5 Tips to Engage Your Employees in Company Strategy

Posted by David Grossman on Mon,Feb 04, 2019

Ready to create, revise or revamp your company strategy? If you’re like many organizations today, that process starts and stops with a small group of executives working through mounds of data, then drawing on their own business instincts to draw up a plan. 

While that may seem like the fastest and smartest way to arrive on a strategy, I’ve seen that process fail many times in my work advising companies. In essence, the process ends far too soon, and is too limited in scope. Leaders end up paying lip service to proper alignment and communication of their strategy. They put all their resources into building their strategic plan in relative isolation, then drop off when it comes to investing in its future. 

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Tags: Employee Engagement, Leadership Effectiveness & Planning

Help Employees Get to Know You With These Tips

Posted by David Grossman on Wed,Jan 30, 2019

When you ask employees, they want to be able to connect with their leader—today more than ever before. Employees want to know what you have to say; they also want to know what you stand for.

Here are some tips to help your employees get to know you:

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Tags: Employee Engagement, Leadership Effectiveness & Planning

7 Things Great Bosses Do

Posted by David Grossman on Wed,Dec 19, 2018

Every day, bosses have a profound impact on their employees’ work lives and careers, not to mention their employer’s bottom line. Scores of research demonstrates that a highly engaged workforce drives higher productivity, while unengaged workers invest less effort, time and commitment toward an organization’s goals. Worse, unengaged workers leave, driving costly turnover inside companies.

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Tags: Leadership Effectiveness & Planning

4 Expectations Employees Have of Their Leaders

Posted by David Grossman on Mon,Dec 17, 2018

If you ask employees, there’s a short-list of what they want from their leaders.

As you read what follows, think about how you’re doing, and where you might need to focus to better engage your employees.

Here’s what employees expect:

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Tags: Leadership Effectiveness & Planning

One Question You Need to Answer for Every Employee

Posted by David Grossman on Mon,Dec 10, 2018

Know your audience and speak to them. Great leaders inspire employees to action by giving them feelings of significance, community, and excitement.

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Tags: Employee Engagement, Internal Communication, Leadership Effectiveness & Planning

The Leader's Platform: Creating Personal Messages to Drive Your Strategy and Goals

Posted by David Grossman on Wed,Dec 05, 2018

Leaders provide the context and inspiration to move organizations to success. That means it’s the leader’s job to paint a picture of the future or deliver difficult messages with clarity, courage and compassion.

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Tags: Internal Communication, Leadership Effectiveness & Planning

Quick Lesson in Leadership Effectiveness: Get a Mirror

Posted by David Grossman on Mon,Dec 03, 2018

 
You’re aware that employees listen to what you say, but you might not realize that they are also paying close attention to what you are doing. The truth is that when it comes to employee engagement, you have to keep in mind that body language speaks , and often louder than words. And there’s no better way to think about how others are seeing you than to visualize a mirror that is in front of you all the time. Reflect on what others are seeing and reading every time they interact with you, and develop the awareness not only to act the role of the leader you want to be, but to role model the actions and characteristics that you would like to see in others.
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Tags: Leadership Effectiveness & Planning

Standing Tall: Ways to Improve Your Body Language and Communicate Better

Posted by David Grossman on Mon,Nov 26, 2018

It’s a truism – how you say something often trumps what you say.

Research shows that when there’s incongruence between the nonverbal channel and verbal channel, 93% of communication is based on two factors: Body language (55%) and tone of voice (38%). The rest is about your words (7%).

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Tags: Communication Skills, Leadership Effectiveness & Planning

Awaken the Full Leader Within You

Posted by David Grossman on Tue,Nov 13, 2018

I was privileged to work with an amazing senior leader and her team recently, and she said something I thought was hugely profound about leadership and being a leader:

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Tags: Leadership Effectiveness & Planning

    About leadercommunicator blog

    Leadership and communications expert, David Grossman shares high-level tips on leadership effectiveness, internal communications, employee engagement, and a variety of other topics on the minds of leaders and communicators.

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