Most Recent Articles on Leadership Effectiveness & Planning

8 Steps to Active Listening

Posted by David Grossman on Wed, Sep 16, 2020

Leaders inspire their teams by showing they care. One of the most important ways leadercommunicators show they care is to listen—truly listen—to what people have to say. (There’s a reason we have two ears and one mouth.)

When managers make an effort to listen to employees, they see the benefits in terms of engagement and positive relationships, which moves an organization toward success.

It's not only about inviting employee input. It’s also about proving you value that input by taking action on it.

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Tags: Internal Communication, Leadership Effectiveness & Planning

5 Ways to Lead Through Crisis Like A Child – Guest Blogger Teri Goudie

Posted by David Grossman on Wed, Jul 15, 2020

We were all a child once and now perhaps it is time to act like a child again.

That sage advice is not an exclusive thought. It originates from Mr. Fred Rogers, the same television personality who once advised us to look for the helpers in times of crisis. When you look for the helpers, you find hope. When you think, and act like a child, you find healing.

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Tags: Guest Bloggers, Leadership Effectiveness & Planning, COVID-19 Communications

Leading Through Influence: 6 Lessons Learned from Leadership Development Classes – Guest Blogger Janet Knupp

Posted by David Grossman on Wed, Jul 01, 2020

How do development programs, such as the skills of influence, significantly impact participants and business long term, for the benefit of attendees and their organizations? Changed human behavior is hard to measure but people recognize when their own changes have positive results. Many participants, who went on to be senior leaders, have shared the lessons they learned, from courses I had the opportunity to facilitate earlier in their careers. Not only did they value their own personal results, but as leaders, the new approaches they used cascaded down through their organizations for better culture and business results.

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Tags: Leadership Communication, Guest Bloggers, Leadership Effectiveness & Planning

Leaders: Listen More Now Than Ever Before

Posted by David Grossman on Thu, Jun 04, 2020

Some leaders consider listening a soft skill (maybe even overrated), others may consider themselves good listeners, and some know it’s a skill they need to work on. Regardless of where you fall on the spectrum, one thing is certain: a big part of your job right now is to listen.

Part of what’s changed as we all live through the COVID-19 outbreak and civil unrest is the urgent need for leaders to listen to their employees and understand the challenges they face as they deal with today’s uncertain and ever-changing situation.

Listening is One of the Most Important Things You Can Do Right Now

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Tags: Communication Skills, Leadership Effectiveness & Planning, COVID-19 Communications

12 Tips for Effectively Managing Your Workforce Through COVID-19 and Beyond

Posted by David Grossman on Mon, May 18, 2020

Employee preferences for working from home and demands for increased flexibility result in growing pressure for employers to rethink the future world of work

2020 will be remembered for many things, including a once unimaginable shift of employees from being mostly on-site to working from home. And across a variety of industries – technology, banking and finance, sales, consulting, and beyond – employers are dramatically changing their views about work-from-home arrangements.

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Tags: Leadership Effectiveness & Planning, COVID-19 Communications

5 Strategies to Lead Employees Through the COVID-19 Pandemic and Get Results

Posted by David Grossman on Wed, Apr 29, 2020

I’ve always been an information junkie – hearing other people’s perspectives feeds my soul and helps me feel more in control. This pandemic has made me even more hungry to hear and learn from others.

From my conversations with many leaders these past weeks, I’m not alone in feeling this way. We want to know how this story is going to end (or even the new few chapters) and those credible sources get our attention.

While we don’t have the crystal ball, here are five things to think about (if you’re not already) to help lead employees through the uncertainty that comes with COVID-19 and drive performance:

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Tags: Leadership Effectiveness & Planning, COVID-19 Communications

To Communicate or Not – Check Your Mood Elevator First

Posted by David Grossman on Mon, Apr 13, 2020

Just because you’re a leader doesn’t mean you’re immune from the same range of emotions and feelings your teams are going through right now.

Each of us has what’s often referred to as a human dashboard called a mood elevator. It’s our own self-awareness of how we’re doing emotionally.

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Tags: Leadership Communication, Leadership Effectiveness & Planning, COVID-19 Communications

Stop the Information Vacuum and Give Comfort to Your Employees

Posted by David Grossman on Mon, Apr 06, 2020

During times of change and uncertainty, there’s an information vacuum that fills whether we want it to or not.

It’s often the result of us as leaders waiting to communicate.

While we’re waiting to have more answers, more clarification, all the answers (which we’ll never have), the void gets filled, naturally and easily. And research shows it gets filled with typically more negative thoughts and conjecture than the reality.

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Tags: Leadership Communication, Leadership Effectiveness & Planning

Leadership Communication: 6 Steps to Handling Tough Conversations

Posted by David Grossman on Wed, Apr 01, 2020

It’s a given: Having tough conversations and communicating difficult topics is part of a leader’s job. But just like you plan for contingencies in your business, planning how you will communicate difficult messages can improve the ultimate outcome. It is seldom easy to share difficult news, but thinking through your approach in advance definitely can improve the process.

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Tags: Leadership Communication, Leadership Effectiveness & Planning

Define the ‘Outcome’ as 1st Step to Effective Communication

Posted by David Grossman on Wed, Mar 25, 2020

We spend a fair amount of time talking with our clients and the leaders we work with about “desired outcomes” the first step in planning any kind of communication. 

When we ask, “What’s the outcome you seek?” we often get a communications goal (that’s helpful to know but communications should never be an outcome; it’s a means to achieving a business outcome). When we follow-up: “What’s the business outcome you seek?” we also often get fuzzy business goals.

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Tags: Leadership Effectiveness & Planning

    About leadercommunicator blog

    Leadership and communications expert, David Grossman shares high-level tips on leadership effectiveness, internal communications, employee engagement, and a variety of other topics on the minds of leaders and communicators.

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