Change Management That Drives Transformation

We help organizations successfully navigate change and advance complex organizational, operational, and strategic transformation by sharing the vision for what can be and preparing leaders to inspire their teams through our change management consulting services.

Minimize Downsides & Maximize Upsides of Change

We'll work with you to maximize the benefits of change to accelerate business results by sharing the vision for what can be and preparing leaders to inspire their teams to make that vision a reality. Our change management consultants are experts in:

New Strategy or Brand

Current communications don’t reflect the new direction your organization is headed.

Create a Line of Sight for Your Employees

Through our award-winning, proprietary methodologies for messaging, planning, and organizational change management communication, we’ll work with you to communicate where your organization is headed and how employees fit in. Our change management communication experts help you turn strategy into action by aligning leadership and employees around a shared vision for success.
Mergers & Acquisitions

You need to keep employees informed during complex changes.

Deliver Important Messages Effectively

We’ll work with you to thoughtfully plan and communicate during a merger, acquisition, or divestiture to preserve employee engagement and ensure those affected are informed and treated with respect. Our approach to change management communication builds awareness to ensure there's an understanding of what's changing and why. As experienced change management consultants, we help you craft messages that resonate – reducing uncertainty and accelerating adoption across the organization.
New CEO or Executive Leader

Navigating leadership transition.

Set New C-Suite Leaders Up for Success

We partner with new executive leaders to set the right tone from the start by being purposeful, organized, and action-oriented. This is often done through a 100-Day Plan, a core message platform and story library, organizational announcements, comprehensive change management strategies to ensure effective transitions, and more. Our change management consultants support C-suite leaders in communicating with clarity and confidence – building trust and momentum from day one.
Organizational Restructure

Communicate workforce changes with care and respect.

Create Understanding Amidst Change

We’ll help you navigate transitions in a way that creates understanding of the need for change and the vision for the future. Our organizational change management experts partner with you to develop clear, strategic communication that reduces resistance and builds alignment. Together, we’ll guide your workforce through change with clarity, empathy, and confidence. The result: employees who feel informed, included, and ready to take action, driving your desired business results.
In “Recovery” Mode

Your organization needs to adapt to survive.

Change Behaviors for Future Success

In order to compete in the marketplace, your strategy and ways of working need to evolve. We’ll help you define what’s needed to be successful for the future, including critical behaviors required from all employees, and communicate it in a way that engages, inspires, and motivates your people. Our change management experts work with you to embed those behaviors into your culture – so change sticks and business performance improves.

Create a Line of Sight for Your Employees

Through our award-winning, proprietary methodologies for messaging, planning, and organizational change management communication, we’ll work with you to communicate where your organization is headed and how employees fit in. Our change management communication experts help you turn strategy into action by aligning leadership and employees around a shared vision for success.

Deliver Important Messages Effectively

We’ll work with you to thoughtfully plan and communicate during a merger, acquisition, or divestiture to preserve employee engagement and ensure those affected are informed and treated with respect. Our approach to change management communication builds awareness to ensure there's an understanding of what's changing and why. As experienced change management consultants, we help you craft messages that resonate – reducing uncertainty and accelerating adoption across the organization.

Set New C-Suite Leaders Up for Success

We partner with new executive leaders to set the right tone from the start by being purposeful, organized, and action-oriented. This is often done through a 100-Day Plan, a core message platform and story library, organizational announcements, comprehensive change management strategies to ensure effective transitions, and more. Our change management consultants support C-suite leaders in communicating with clarity and confidence – building trust and momentum from day one.

Create Understanding Amidst Change

We’ll help you navigate transitions in a way that creates understanding of the need for change and the vision for the future. Our organizational change management experts partner with you to develop clear, strategic communication that reduces resistance and builds alignment. Together, we’ll guide your workforce through change with clarity, empathy, and confidence. The result: employees who feel informed, included, and ready to take action, driving your desired business results.

Change Behaviors for Future Success

In order to compete in the marketplace, your strategy and ways of working need to evolve. We’ll help you define what’s needed to be successful for the future, including critical behaviors required from all employees, and communicate it in a way that engages, inspires, and motivates your people. Our change management experts work with you to embed those behaviors into your culture – so change sticks and business performance improves.

We have such a wonderful, trusting relationship with you that we truly operate as one seamless team…A very sincere thanks to each of you for the amazing work we’ve produced along the way and the fun we had doing it.

SVP, Corporate Communications | Global Pharmaceutical Company

The Grossman Group team has been invaluable to our organization, by putting communication at the center of our next strategic chapter, we dramatically increased our chance of success.

CEO | Global Hospitality Group

Our Approach to Change Management

While we build a custom approach for every project and meet you where you are, our typical change management consulting process follows a combination of these steps:

Discover Assess, evaluate, and anticipate organizational and stakeholder readiness, ability, and capacity to undergo required change. This part of the change management process includes an assessment of the change and the impact it will have on individuals and the organization. The results provide us with a clear foundation to understand and customize change activities.

Define Develop the high-level approach for change management with all stakeholders: sponsors, employees, program managers, project teams, sales, customers, and others. This is where we define the change plan, communications strategy, governance, risks, resources, and a clear vision of the end-state.

Prepare Build tools, processes, and infrastructure to bring change management plans to life, ensuring close alignment and integration with the appropriate stakeholders. This foundation will support and guide all change activities and ensure we have a sound, repeatable approach to all changes throughout the life of the project.

Launch & Sustain Enact our detailed change management communication plan and capture attention of all stakeholder groups through launch activities. Execute project management responsibilities and achieve the expected benefits of the plan, managing and maintaining the program to completion.

See the Results

Our senior team of change management consultants partner with clients to help them achieve measurable results.

50 % reduction in safety incidents in 5 years

83 % of employees rated the communication value of the town hall announcing the organization’s rebranding favorably

97 % of employees said they were willing to give extra effort to support the organization’s goals

6 figure cost savings due to improved department processes

The Tools You Need to Navigate Change

Leader & Employee Listening

Conduct listening sessions to get insights into employee and leader expectations of communication during change and identify differences in expectations between various levels and roles. As a result, we synthesize themes, core takeaways and develop an action plan or adjust plans as needed based on findings.

messagemap™

Named "Product of the Year" by SABRE, the messagemap™ methodology is a must-have tool for any organization to ensure alignment around key strategies, initiatives, and changes before it's time to communicate. It's designed to keep messages organized, consistent, and concise, saving internal communications teams dozens of hours when developing communications throughout the year.

Change Communication Plan

Creating a change management communication plan starts with a deep understanding of the organization, stakeholders, and change impacts. The goal is to support the business objective by helping stakeholders understand the change, how they will need to adapt their day-to-day responsibilities, and what is expected of them. It provides a clear roadmap for consistently communicating with employees so they feel informed about what’s changing and the organization’s goals so they can take action and help achieve those goals.

Interactive Strategy Tools

We align leaders and employees on the most important elements of the strategy and culture with signature tools including a visual one-page strategy framework, and a multi-page, easy-to-read, interactive format for tablets and/or smartphones that hones in on the details, toolkits for leaders, roadshow decks, and more. These strategy tools ensure leaders speak the same language and employees hear consistent messaging so they can understand it, know how they fit in, and can deliver on the strategy.

Ultimate Leader Tools™

A suite of proven methodologies designed to equip leaders at every level with the skills they need to connect with employees and their fellow leaders, driving business results through enhanced communications. Each tool serves a unique purpose and provides leaders with powerful solutions to drive change in their teams and in their organizations. The tools are available for license in toolkits, as part of training, and on their own.

Organizational Change Management FAQ

Thinking About Bringing in a Change Management Partner?

Here’s what executives and communicators ask before engaging The Grossman Group to lead change from the inside out.

What types of change does The Grossman Group support?

We support a wide range of organizational change, including mergers and acquisitions, leadership transitions, restructures, strategy shifts, culture change, digital transformation, and operational rollouts. Our change management consultants tailor every approach to your specific needs and business goals – whether you're navigating growth, disruption, or transformation.

How is your approach to change management different from other firms?

We combine deep change management expertise with world-class internal and leadership communication. Our consultants are senior-level professionals who do the work hands-on, partnering closely with your team to drive outcomes. We don't just manage change – we help you communicate it in a way that engages, inspires, and accelerates performance.

How quickly can you get started on a change initiative?

We’re known for moving fast. Once engaged, our senior team can begin onboarding within days. We align quickly with your internal stakeholders and tailor our approach based on urgency, complexity, and business context – often delivering meaningful value (and relief) within the first week.

What’s included in a typical change management consulting engagement?

Engagements vary, but often include: stakeholder mapping, audience assessments, change strategy development, executive messaging, communication planning, toolkits for leaders, employee engagement strategies, leadership development, measurement plans, and execution support. We meet you where you are and flex to your needs.

How do you help reduce resistance to change?

We focus on creating understanding and alignment through clear, strategic communication. We engage leaders early, co-create messaging that connects to employee concerns, and equip managers to lead with empathy and clarity – reducing resistance and building trust throughout the change journey.

Can you help our leaders communicate more effectively during change?

Yes. One of our core strengths is preparing leaders to lead change confidently. We develop tailored plans, core message and story platforms, and custom toolkits that equip leaders with what to say, how to say it, and when. We also offer coaching and training to build long-term communication capability.

How do you measure success in a change management project?

We define success in partnership with you – typically through a mix of behavioral adoption, employee engagement, leadership alignment, and business KPIs. We also track message clarity, resistance levels, and qualitative feedback to ensure the change is landing and sustaining.

Do you work with internal teams like HR or internal comms?

Absolutely. We integrate seamlessly with internal comms, HR, transformation, and executive teams. Our goal is to amplify your internal capabilities – not duplicate or replace them – and we’re known for making our clients shine.

Can you support global or multilingual change efforts?

Yes. We’ve led change communication strategies across geographies, industries, enterprise-wide and function-specific (i.e., Global Supply Chain), and languages. Whether you’re rolling out a global transformation or engaging frontline teams in multiple markets, we bring cultural sensitivity and scalable strategies to ensure local resonance and global alignment.

What’s the first step to get started?

. We’ll start with a conversation to understand your goals, challenges, and timeline. From there, we can recommend a tailored approach and mobilize the right team to support you through your change journey – whether it’s urgent, long-term, or you’re just getting started.

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The Grossman Group

At The Grossman Group, we leverage our diverse change management experience on your behalf. Contact us to partner with experienced, focused, and results-driven change management consultants today.

Change Management That Drives Transformation

Minimize Downsides & Maximize Upsides of Change