How One Innovative Communications Tool Turned Communications Inside Tenneco’s Manufacturing Plants into World-Class

Posted by David Grossman on Mon,May 07, 2018

I’m one of those people who likes to always have a game plan. I guess it stems from a desire to know where I’m headed and how I’m going to get there – as quickly and efficiently as possible. And, because even when I go with the flow, I can be so much more purposeful and in the moment.  

I’m in good company with many leaders and communications professionals who also are outcome-oriented and short on time! That’s why one of the best tools for any leaders’ toolbox is a playbook for how to communicate effectively. 

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Tags: Internal Communication

How to Create an Internal Communications Plan in 7 Steps

Posted by David Grossman on Mon,Apr 23, 2018

A best practice for internal communications teams is to have a plan. That may sound basic but all too often we find that internal communications departments don’t have plans in place – and it shows in how the team works, how well employees are communicated with, and, in many cases, the kind of impact the function has on the business.

An internal communications plan articulates what the function is uniquely qualified to do to help drive business outcomes for the organization.

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Tags: Internal Communication

Work Collaboration Tool, Slack, Becoming Less Private

Posted by David Grossman on Wed,Apr 11, 2018

Slack, a popular workplace collaboration platform that allows teams to instant message each other, is changing its privacy policies this month to allow employers to more freely monitor what employees communicate, news reports say.

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Tags: Internal Communication

5 Steps to Meaningful Internal Communication

Posted by David Grossman on Tue,Mar 27, 2018

Effective employee communication can improve an organization and drive business success by turning strategy into action. Yet too often, executives measure communication through emails sent or town halls hosted rather than by the one metric that truly matters—how well key leaders and their employees understand and have acted on what’s communicated.

Clearly, there’s a real opportunity to make good internal communication great, and organizations would be wise to seize it.

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Tags: Internal Communication

10 Must-Dos to Communicate Effectively

Posted by David Grossman on Mon,Mar 12, 2018

Savvy business leaders have seen firsthand the power of good communication with employees, and how it can drive business success from the inside out.

While good internal communication gets the message out, great internal communication helps employees connect the dots between the business strategy and their role. In other words, when it’s good, it informs; when it’s great, it engages employees and moves them to action. Quite simply, it helps people and organizations be even better.

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Tags: Internal Communication

How a Quick Assessment Can Go a Long Way to Elevate Your Internal Communications Function (and How You Function)

Posted by David Grossman on Wed,Mar 07, 2018

I remember going on a road trip a little more than 20 years ago and ordering a TripTik from AAA for the fastest route from San Francisco to Chicago. It took longer to order the map than the drive itself! Today, with the likes of Google Maps, we’ve come to expect the best routes for any destination in an instant. The same is true for assessing internal communications. Many of our clients want to know – fast – what gaps and opportunities exist in how they communicate inside organizations and run their function to be even better.

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Tags: Internal Communication

Podcasting as a Secret Weapon in Employee Communications

Posted by David Grossman on Mon,Mar 05, 2018

To highlight some of the most promising trends and innovative ideas in business, The Grossman Group is launching a new series, and we’d love to hear from you. Let us know what great approaches or innovations you’ve seen that are worth sharing, whether they’re inside your organization or happening at a workplace you admire. Contact us at In the post below, read about one of the newest trends that has us excited, a new take on podcasts for business.

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Tags: Internal Communication, Inventory of Innovation Series

10 Steps to Create An Employee Newsletter That Delivers

Posted by David Grossman on Mon,Feb 19, 2018

Innovation is often powerful when it comes to communications, and so is the tried and true. A printed or electronic newsletter can be an effective means of breaking through the clutter by bringing timely and valuable information to employees where they’re at – whether that’s in front of a computer, on a mobile device, or in the field. 

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Tags: Internal Communication

5 Tips to Define Your Business Strategy – Literally

Posted by David Grossman on Wed,Jan 03, 2018

When it comes to strategy there are two rules:

Rule #1: Have a strategy.

Rule #2: Make sure everyone is literally on the same page in understanding the components of the strategy and how to implement it.

All too often, strategies contain words or concepts that take on as many meanings and interpretations as the number of people who read them.

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Tags: Internal Communication, Communication Skills

The Simple Secret to Better Communications - Guest Blogger, Microsoft's Robert Ford

Posted by David Grossman on Mon,Nov 27, 2017

Your heart sinks and frustration sets in. Your communications task just got that much trickier when the senior leader you support delegates critical in-person discussion time to a semi-informed surrogate. As the deadline looms, the guessing game of what really needs to be said begins, and the stress mounts.

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Tags: Guest Bloggers, Internal Communication

    About leadercommunicator blog

    Leadership and communications expert, David Grossman shares high-level tips on leadership effectiveness, internal communications, employee engagement, and a variety of other topics on the minds of leaders and communicators.

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