Communication only occurs when an exchange results in shared meaning. Communication is all about facilitating dialogue. To build a successful team, you need to create a culture where it’s safe to dialogue about issues to ensure the smartest decisions possible.
Here are 6 suggestions to consider as you build a workplace culture with more open communication:
Ensure you have regularly scheduled opportunities to dialogue with your work group, in smaller teams, and with individuals.
Engage people openly and fully by asking open-ended questions: “What do you think?” “How do you react to that?”
Listen to what employees have to say and paraphrase to ensure you understand their comment.
Listen for various points of view and encourage others to express them: “The fact that you and I disagree on an issue is a good thing.”
Listen more than you talk if you want to know what’s in your people’s heads.