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David Grossman

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Weekly Round-Up: Crisis Leadership in Action, 2 Principles for Leading Through COVID-19, COVID Crisis Management Advice, Crisis Comms Tips & Techniques, Avoiding Communication Fatigue

Posted by David Grossman on Fri, Mar 27, 2020

Welcome to my weekly round-up of the best-of-the-best recent leadership and communication blog posts I've seen over the past week. Typically, as you might have noticed, I tend to cover broad topics. Given the current state of business today and how much has changed because of COVID-19, I'm going to use the Weekly Round-Up as a place to share some of the best resources I'm seeing to help leaders and communicators navigate this new normal with their teams. 

This Week's Round-Up of Leadership and Communication Blogs:

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Tags: Weekly Round-Up

Define the ‘Outcome’ as 1st Step to Effective Communication

Posted by David Grossman on Wed, Mar 25, 2020

We spend a fair amount of time talking with our clients and the leaders we work with about “desired outcomes” the first step in planning any kind of communication. 

When we ask, “What’s the outcome you seek?” we often get a communications goal (that’s helpful to know but communications should never be an outcome; it’s a means to achieving a business outcome). When we follow-up: “What’s the business outcome you seek?” we also often get fuzzy business goals.

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Tags: Leadership Effectiveness & Planning

The One Thing Most Employees Desire More of Today

Posted by David Grossman on Mon, Mar 23, 2020

There’s a common theme among many of the conversations I’ve been having with senior leaders about what employees want today – and that’s more social connection.

I’m not talking about more posts and tweets and texts, oh my! The desire is for real connectedness with another human being, which studies have shown can increase health and well-being.

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Tags: Employee Engagement

Weekly Round-Up: 3 Crisis Management Lessons, How Businesses are Handling COVID-19, Diversity & Inclusion Insights, Communicating COVID-19 to Employees, Opportunity to Build Trust

Posted by David Grossman on Fri, Mar 20, 2020

Welcome to my weekly round-up of the best-of-the-best recent leadership and communication blog posts I've seen over the past week. Typically, as you might have noticed, I tend to cover broad topics. Given the current state of business today and how much has changed because of COVID-19, I'm going to use the Weekly Round-Up as a place to share some of the best resources I'm seeing to help leaders and communicators navigate this new normal with their teams. 

This Week's Round-Up of Leadership and Communication Blogs:

  • 3 Important Lessons On Crisis Management From the COVID-19 Pandemic
    By Tanveer Naseer (@TanveerNaseer)

    3 important lessons for leaders everywhere on not just how to handle the COVID-19 pandemic, but how they can better address any crisis through their leadership.

    The fundamental key to addressing a crisis is for leaders to not only be honest about the situation and what you’re going to do about it, but that you do so with clarity, humility and heart so as to remind people we’re in this together...”
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Tags: Weekly Round-Up

Stay Calm and Lead On

Posted by David Grossman on Tue, Mar 17, 2020

My husband, Steve, often says to me, “As long as we have our health, we’re okay.”

“As long as we have each other and our girls, we’re okay.”

“As long as we have a job we’re passionate about, we’re okay.”

Enter COVID-19, and much of what gives us comfort and helps us operate on solid ground is somewhat up for grabs right now, amid all this uncertainty.

Leading Through Uncertain Times

So how do we as leaders rise to the occasion and help lift our people up, instead of sinking them into more uncertainty and despair? A few thoughts to consider:

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Tags: Leadership Communication, Leadership Effectiveness & Planning

6 Tips to Improve Front-Line Leader Communication

Posted by David Grossman on Mon, Mar 16, 2020

Employees count on information from their managers and supervisors to understand what’s happening in their organization and how their work connects to the overall strategy. Yet managers aren’t always ready for the task.

While employees rank managers as their most preferred information channel, many managers feel ill-equipped to communicate consistently, according to research from Gartner. And more than a third (36%) are challenged in responding to negative reactions or difficult questions from their team members. In addition, 80% of change is driven at the manager level and 50% of managers are resistant themselves, according to Prosci data.

Here are 6 must-dos to help front-line leaders engage with employees and be more confident communicators:

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Tags: Leadership Communication

Weekly Round-Up: Keeping Remote Workers Engaged and Productive, Communication Guide in Response to Coronavirus, Strategies and Tools for Staying Productive, Are You Ready?

Posted by David Grossman on Fri, Mar 13, 2020

Welcome to my weekly round-up of the best-of-the-best recent leadership and communication blog posts. 

This Week's Round-Up of Leadership and Communication Blogs:

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Tags: Weekly Round-Up

5 Ways to Help Leaders and Employees Engage in Internal Social Media

Posted by David Grossman on Wed, Mar 11, 2020

Despite the potential of Enterprise Social Media (ESM) to foster leader-to-employee dialogue and peer-to-peer collaboration, it’s important to remember that social media is not in itself a panacea for every challenge your company faces.

It’s true that ESM can enhance the way information flows inside your organization. But on their own, internal social media platforms can’t create dialogue and engagement out of thin air. At its best, ESM enriches a healthy communications landscape—a landscape that should feature strong leadercommunicators™, compelling storytelling, aligned and consistent messaging, and effective tools and measurement, among other attributes.

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Tags: Employee Engagement, Internal Communication

Helping Employees Navigate Mergers & Acquisitions Through Change Communications

Posted by David Grossman on Mon, Mar 09, 2020

Successfully integrating two companies is difficult and effective communication and change management are key. A study conducted by the International Association of Business Communicators (IABC) and Mercer asked CEOs after a merger what changes they would make if they had to do it again. Their top response: the way they communicated with employees.

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Tags: Communicating Change

Weekly Round-Up: 2020 Internal Comms Landscape, Leading in Times of Uncertainty, 3 Smart Ways to Embrace Risk, Leadership Tips & Insights, Using Tech to Communicate During Travel Restrictions

Posted by David Grossman on Fri, Mar 06, 2020

Welcome to my weekly round-up of the best-of-the-best recent leadership and communication blog posts. 

This Week's Round-Up of Leadership and Communication Blogs:

  • The 2020 Internal Communications Landscape
    By Carla Lynn via IC Thrive (@IntranetTips)

    Key takeaways from the State of the Sector 2020 report, a global definitive survey of the internal communication landscape.

    The annual State of the Sector report compiled by Gatehouse and released in January 2020, looks at over 1000 responses from organizations based in 45 countries and across 33 industries, asking pointed questions about internal communication...”
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Tags: Weekly Round-Up

    About leadercommunicator blog

    Leadership and communications expert, David Grossman shares high-level tips on leadership effectiveness, internal communications, employee engagement, and a variety of other topics on the minds of leaders and communicators.

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