leadercommunicator blog

David Grossman

Recent Posts

Be Unafraid to Show Your Human Side: 7 Leaders Tell Their Story

Posted by David Grossman on Mon, Jul 26, 2021

Leaders have been through an incredible year, marked by profound change and uncertainty with the pandemic and mounting social unrest. That period of crisis, though, has as silver lining – as many leaders have risen to the occasion and learned a lot in the process.

To uncover some of those learnings, I conducted a series of interviews with more than 30 leaders over the past several months. Many of their insights will be shared in my upcoming book, Heart First: Lasting Leader Lessons from a Year that Changed Everything.

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Tags: Leadership Communication, Heart First Leadership

8 Tips for Leadership When Communicating During Tough Times

Posted by David Grossman on Mon, Jul 19, 2021

We've made a lot of headway leading through tough times brought on by the pandemic. And hidden in tough times, as many of leaders have come to see, is a defining moment to create real, meaningful connections to maintain – if not drive – productivity and minimize the disruptions that come with change. It’s a time to ensure communication is a top priority to minimize the downsides of change (i.e., turnover, employee disengagement, increased absenteeism) and accelerate the upsides (i.e., improved culture, increased engagement, better productivity).

Now More Than Ever, We Need Leadership

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Tags: Leadership Communication, COVID-19 Communications, Heart First Leadership

Weekly Round-Up: Overcome Vaccine Avoidance, Companies Transforming Work, Transgender CEO Thoughts on Inclusivity, 5 Behaviors of Unethical Leadership, Leadership Insights from 30 Leaders

Posted by David Grossman on Fri, Jul 09, 2021

Welcome to my weekly round-up of the best-of-the-best recent leadership and communication blog posts. 

This Week's Round-Up of Leadership and Communication Blogs:

  • Effective Communication Can Overcome Vaccine Avoidance
    By Bill Novelli (@Bill_D_Novelli via @PRNews), PRNews

    Bill Novelli, professor at Georgetown University and former CEO of AARP, details the challenges to increasing vaccination rates along with tips to increase effectiveness.

    At the start of coronavirus, poor resource allocation and coordination contributed to widespread infections and unnecessary deaths. One victim was my college roommate, who died when NYC was the epicenter of America's outbreak...”
    Read more >>
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Tags: Weekly Round-Up

Get a Sneak Peek of My New Book - Heart First: Lasting Leader Lessons from a Year that Changed Everything

Posted by David Grossman on Mon, Jun 28, 2021

What an unforgettable time we are living in today. With the pandemic and social unrest that we confronted over the past year, 2020 changed us in enduring ways. As we see from our remote and hybrid work, reduced travel, abundance of video meetings, and new awakenings on equity and inclusion in the workforce, it’s clear that the way we work and lead will never be quite the same.

The Incredible Lessons We’ve Learned

I started out in 2020 wanting to explore the concept of leading through change with a new book. In more than three decades working with leaders across industries, I’ve seen a lot of what works, and what doesn’t, and I wanted to share those findings to help others.

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Tags: Leadership Communication, COVID-19 Communications, Heart First Leadership

Times of Change Call for Increased Levels of Communication and Courage

Posted by David Grossman on Mon, Jun 21, 2021

In times of change or uncertainty, organizations need leadership more than ever. That means the quality and amount of communications need to increase.

I used to work for a manager who said, “Lead, follow, or get out of the way.” Times of change are a litmus test for leadership, which means sharing with employees what we know and what we don’t know. This is the time for courageous conversations and straightforward communication. This is the time to talk about how our organizations are well positioned for the future and/or how we’re making changes to set ourselves up for future success. Most important, this is the time to share with employees what we need from them

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Tags: Communicating Change

The Four Questions Leaders Must Answer During Any Change

Posted by David Grossman on Mon, Jun 14, 2021

Chances are you’re working today on a change that affects your team. How you implement that change will impact whether you meet your overall goals. 

Here’s the mistake leaders can’t help but make: they wait to communicate. Until they have more information. Until they have “all the answers.” Until it’s often too late. 

The result is that someone else is doing the talking – whether they’re right or wrong – and it’s feeding the grapevine. Worse yet, what employees then surmise is happening in their minds usually is much worse than the planned change.

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Tags: Communicating Change

Weekly Round-Up: Inclusive Workplaces for LGBTQ Employees, Why SAP is Embracing Flexible Work, 27 Quotes to Inspire You, Why Poor Leadership Causes Turnover, Leadership Insights & Tips

Posted by David Grossman on Fri, Jun 11, 2021

Welcome to my weekly round-up of the best-of-the-best recent leadership and communication blog posts. 

This Week's Round-Up of Leadership and Communication Blogs:

  • Creating Inclusive Workplaces for LGBTQ Employees
    By The Together Forward @Work Task Force via SHRM (@SHRM)

    Get resources and guidance to assist your company in helping this community navigate the workplace.

    Promoting diversity and inclusion within an organization has become essential not only to employers, but also to their employees, customers and clients. While there has been a lot of focus on being inclusive of women and people of color, employers and their HR professionals are also increasing their efforts to build workplaces that incorporate the LGBTQ community...”
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Tags: Weekly Round-Up

The Courage to Deliver Difficult Messages

Posted by David Grossman on Mon, Jun 07, 2021

Delivering difficult messages is at the very core of dealing with the tough situations many leaders face.

I was working with a leader who was preparing to make some significant changes in his organization’s structure, including people changes. As we talked more, and his eyes welled up with tears, I realized how tough these decisions were for him. In the end, it was the right thing to do—his customers’ needs had changed; the market had changed, and his organization wasn’t set up for success. 

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Tags: Leadership Communication, Communication Skills, Authenticity

Weekly Round-Up: CEO Mission Statements & Speaking Out, How Comms Can Help AAPI Heritage Education, Question Assumptions for Better Leadership, Appreciation for Remote Workers

Posted by David Grossman on Fri, May 28, 2021

Welcome to my weekly round-up of the best-of-the-best recent leadership and communication blog posts. 

This Week's Round-Up of Leadership and Communication Blogs:

  • Why Every CEO Should Have A Personal Mission Statement
    By Melody Wilding (@MelodyWilding via @ChiefExecGrp), Chief Executive

    Do you have a personal mission statement? Get a number of benefits of having one and guidance on how to create your own along with a few templates to get you started.

    Much like a corporate mission statement, a thoughtful, well-written personal mission statement becomes your individual definition of success—and the compass that navigates you toward your deepest motivations...”
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Tags: Weekly Round-Up

7 Good Reasons to Measure Communications in Your Organization

Posted by David Grossman on Mon, May 24, 2021

When leaders call us for help with any type of communication, our first step is to understand what’s going on. We need to assess the audience and current state to identify key issues or opportunities before making recommendations.   

Typically this involves using some type of communication assessment tool or method to guide our solution. And recently we’ve heard more than once, “We already know our communication is poor, why measure?” 

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Tags: Internal Communication