Leadership Communication

One thing hasn’t changed since I first started the leadercommunicator Blog—effective leadership communication remains the secret to business success. Yet for most leaders, this is a significant blind spot that derails relationships, makes goals harder to achieve, limits advancement opportunities, and impedes overall business and personal success.

Here’s what many leaders don’t realize: They are already communicating whether they intend to or not. It’s human nature for others to read into our actions based on their perceptions. And as we know, actions speak louder than words. So, if we’re communicating with or without intention, my wish for every leader is to get good at it.

This blog is full of proven strategies to support one’s development – from entry level to CEO – on the leadership communication continuum. If you are new to the site, here are a few suggested places to start:

Most Recent Articles on Leadership Communication

20 Years of Learnings in Leader Communications

Posted by David Grossman on Mon, Nov 16, 2020

At The Grossman Group, we started the year gearing up to celebrate a big milestone: our 20th Anniversary. And come March, things changed.

We quickly shifted our plans, and our focus, like the rest of the world. In our case, we began providing our clients support for the pandemic, for social unrest, for diversity, inclusion, equity, and belonging, and more. We did this to help organizations connect with their people in new and meaningful ways, and to facilitate the tough conversations on difficult, yet critically important topics people were, and are, grappling with in their personal and work lives.

As the calendar year starts to wind down, and some of the uncertainty settles into place, I’ve found myself pausing to think about all the great work communicators have done this year, despite being up against the most unprecedented personal and professional challenges of our lifetime. I think what’s served communicators and the leaders they support so well during the past months, is they relied on tried and true effective communications strategies to keep employees informed, engaged and focused, listened to, and set up for success.

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Tags: Leadership Communication, Internal Communication

12 Tips to Communicate Better and Improve Business Results

Posted by David Grossman on Mon, Oct 26, 2020

Whether you need to leverage new technology, engage employees to deliver better for customers, or just keep meeting your business goals, good communication is critical to any success strategy. Strong leadercommunicators know that when it’s effective, communication does much more than make people feel good. It is directly linked to business results.

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Tags: Leadership Communication, Communication Skills

When Leaders Cannot Meet Their Team: 6 Tips for Stepping Into a New Role Without a Handshake – Guest Blogger Julie Freeman

Posted by David Grossman on Wed, Sep 30, 2020

In February 2020, I accepted an assignment as the Interim CEO of a leading scientific professional society. The Board President and President-elect were looking to me to keep the 130-member staff engaged and calm until the new CEO came on board, ensuring that valued society programs continued to operate effectively.

I knew there would be some challenges in leading the team. Transitions are always unsettling. This one had a number of elements that were raising stress levels an effective and popular CEO was retiring, and the team was worried about changes I might make as well as changes the new CEO might institute. In addition, the Board was ready to adopt a visionary strategic plan, and employees wondered what their role would be in the society’s future.

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Tags: Leadership Communication, Guest Bloggers, COVID-19 Communications

How to Convince Your Leader(s) There is Always Time to Communicate

Posted by David Grossman on Mon, Aug 31, 2020

Something I often hear from leaders is, “I don’t have time to communicate.” It seems this statement comes from a perception that either there isn’t enough time to draft a plan or that more could be done in the time saved from drafting or sharing a plan. As a communicator, you likely hear this too.

If your leader believes that there’s no time to communicate, you may hear him or her say things like:

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Tags: Leadership Communication

Motivate with Feedback: Focus on the 4 Fs of Feedback (and the Future)

Posted by David Grossman on Wed, Aug 26, 2020

Sharing feedback with colleagues is a critical part of working together successfully. Yet many people I talk with feel they could do a better job giving feedback, whether by being more prompt or direct, or simply by ensuring a conversation happens. Giving feedback can feel uncomfortable, maybe even more so when it has to be delivered virtually.

Personal discomfort aside, the truth is that most of us could be significantly more effective at work with regular input on what we’re doing well and what could be better. Timely, frequent and specific feedback helps everyone improve. We can better recognize blind spots, know what to keep doing and when to change course, and benefit from building relationships with those who give us the gift of their advice.

So how can we give feedback that gets results?

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Tags: Leadership Communication, Feedback/Trust

Lead With Connection: How to Build Relationships That Help Drive Results

Posted by David Grossman on Wed, Aug 19, 2020

Leadership is personal, and in focusing on business goals, leaders can detach themselves from the human element in the workplace. Yet building trust and making a personal connection are key to motivating and engaging employees, which in turn are essential to delivering business results.

A recent study published in Harvard Business Review found three elements necessary for leaders to build trust among employees: positive relationships, good judgment/expertise, and consistency. Positive relationships ranked most important.

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Tags: Leadership Communication, Feedback/Trust

Who’s the Better Communicator? Introverts or Extroverts?

Posted by David Grossman on Mon, Jul 27, 2020

The answer here might surprise you.

Both can be effective communicators, if they understand the implications of their preference, and flex their style. The variables to consider are about the quality and quantity of communications.

How to Be a More Effective Introvert

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Tags: Leadership Communication, Communication Skills

9 Ways to Have Even More Calm, Courageous Conversations

Posted by David Grossman on Mon, Jul 13, 2020

Over the last several months, we’ve all faced discomfort in new ways – from navigating the unknowns of the pandemic and making (and communicating) difficult business decisions, to facing unconscious bias and having important conversations about race – there’s no doubt we’ve gotten out of our comfort zones in new ways. If you’re like me, I’m committed to taking these lessons forward and pushing myself to embrace discomfort even more. If you were to commit to some additional chutzpah in your communications, where might you focus your energies?

Here are 9 ways to build more courageous conversations:

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Tags: Leadership Communication, Communication Skills

11 Quotes to Inspire You to Communicate with Compassion in The Workplace

Posted by David Grossman on Wed, Jul 08, 2020

It’s no secret that employees look for – and want – more meaningful communication and interactions with their colleagues, teams and leaders, especially given the recent events. Research shows that better communication leads to higher engagement, which is linked to increased employee motivation, productivity, sales, and – on the flip side – less absenteeism, turnover and injuries in the workplace.

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Tags: Leadership Communication, Communication Skills

Leading Through Influence: 6 Lessons Learned from Leadership Development Classes – Guest Blogger Janet Knupp

Posted by David Grossman on Wed, Jul 01, 2020

How do development programs, such as the skills of influence, significantly impact participants and business long term, for the benefit of attendees and their organizations? Changed human behavior is hard to measure but people recognize when their own changes have positive results. Many participants, who went on to be senior leaders, have shared the lessons they learned, from courses I had the opportunity to facilitate earlier in their careers. Not only did they value their own personal results, but as leaders, the new approaches they used cascaded down through their organizations for better culture and business results.

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Tags: Leadership Communication, Guest Bloggers, Leadership Effectiveness & Planning

    About leadercommunicator blog

    Leadership and communications expert, David Grossman shares high-level tips on leadership effectiveness, internal communications, employee engagement, and a variety of other topics on the minds of leaders and communicators.

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