Most Recent Articles on Communication Skills

Bring Back Discretion to the Workplace

Posted by David Grossman on Tue,Jul 16, 2019

My neighbor down the block is the classic Gladys Kravitz from Bewitched. She knows the comings and goings of just about everyone in the neighborhood, and proudly overshares what she knows with anyone who will listen.

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Tags: Communication Skills, Feedback/Trust

Become a Great Communicator

Posted by David Grossman on Mon,Jul 15, 2019

For leaders in today’s business world, effective communication is a differentiator. With so much information flying around from so many places, the ability to ensure you’re understood and employees are prepared to take action on your path forward is critical to your individual and organizational success.

And yet time and time again I’ve heard the excuse, “Communicating effectively is too tough.”

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Tags: Communication Skills, Storytelling

6 Steps to Help Your Employees Understand Your Strategy

Posted by David Grossman on Mon,Jun 24, 2019

You might have the most compelling vision for your organization, but if you can’t get it out of your head and get others to see it and believe in it, it might as well not even exist.

Just because the strategy makes sense to you doesn’t mean it will take only an instant for others to see it like you do. We often think that others think as we do, that others see the world as we do, but it’s more likely that there’s a lot of ground to cover between their perspective and yours. Employees come to their jobs with their own context, and it’s the leader’s job to help them understand the collective context, including how you see the marketplace today, and how that led to your strategy.

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Tags: Leadership Communication, Communication Skills

Help Employees Relate to Your Company Strategy and Theme

Posted by David Grossman on Wed,Jun 19, 2019

I heard an interesting comparison recently. When you see people on the street talking to themselves, they are often classified as “insane.” Yet what do we call it when we talk to ourselves inside organizations? “Marketing or communications.” 

Speak WITH Your Employees to Ensure Your Strategy Resonates

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Tags: Employee Engagement, Communication Skills, Storytelling

Make the Communication Vacuum Work for You

Posted by David Grossman on Tue,Jun 11, 2019

The “communication vacuum” fills whether you want it to or not. Some call it the grapevine or the rumor mill; others call it hearsay. No matter what you call it, it can be problematic and distracting.

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Tags: Employee Engagement, Communication Skills

More Tools, More Trouble: The Continuing Challenges of Poor Communications

Posted by David Grossman on Wed,Apr 24, 2019

A recently released study conducted by The Economist Intelligence Unit suggests that having more ways to communicate doesn’t necessarily equate to better communication. To the contrary, the results suggest that internal communications activities remain problematic and have serious ramifications for an organization’s success. 

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Tags: Internal Communication, Communication Skills

Face-To-Face Communication: 6 Reasons to Lead in Person

Posted by David Grossman on Mon,Apr 15, 2019

We all know how technology enables communication – email, voicemail, text message, instant message, Twitter . . . the list goes on. There are more than enough ways to communicate, and too often they add up to message overload for employees.

That’s why when something is important, nothing compares to face-to-face communication. When a leader needs to inspire people—or move them to action—the best way to do it is to look people in the eye and tell them exactly what they need to know.

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Tags: Leadership Communication, Face-to-Face Communication, Communication Skills, Feedback/Trust

The 5 Ws and H Guide to Communicating Virtually Anything

Posted by David Grossman on Mon,Apr 01, 2019

Ask any journalist and they can tell you about the 5 Ws and an H. Any solid news story covers those six basic ingredients. The same is true for communicating inside an organization, especially as it relates to sharing a compelling vision or guiding decisions about the future.

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Tags: Communication Skills

Top 10 Tips for Successful Internal Branding Efforts

Posted by David Grossman on Wed,Mar 27, 2019

Internal branding. It’s often maligned and misunderstood in part because it’s done poorly. Look first at who’s often driving internal branding efforts and you understand why the results are typically less than they should be.

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Tags: Internal Communication, Communication Skills

6 Strategies to Buy Yourself Time When You're Asked Difficult Questions

Posted by David Grossman on Mon,Mar 11, 2019

No matter our role, we all face really challenging questions from time to time – those pointed, unexpected queries that can leave us squirming or wishing we could head for the door.

The Difficult Questions

For leaders, some zingers are from investors shooting at you from multiple angles, like rapid fire:

  • Why did earnings fall short?
  • What are your plans to innovate?
  • Where will you find the cost cuts?
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Tags: Communication Skills

    About leadercommunicator blog

    Leadership and communications expert, David Grossman shares high-level tips on leadership effectiveness, internal communications, employee engagement, and a variety of other topics on the minds of leaders and communicators.

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