Most Recent Articles on Communication Skills

6 Proven Ways to Smile More

Posted by David Grossman on Wed, Feb 10, 2021

A client recently realized that she wants to smile more. Having seen herself on a number of corporate videos and in virtual meetings, she’s made a note that when she smiles in her delivery, she conveys her excitement more naturally, is more motivating, and overall, comes off as more like herself. 

Smiling naturally is a powerful way to connect with others and can positively impact how we feel as well.

Here are some suggestions to help you smile more:

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Tags: Communication Skills

3 Steps to Exert Your Influence

Posted by David Grossman on Wed, Jan 20, 2021

When you don’t have position power in a situation, or don’t want to use your position power, which is almost always the wise choice, you need to use your influence.

What is Influence?

Influence is the ability to impact or change how a person thinks, feels, or acts. Since communication at its finest is about moving others to action, to change how people behave, first you need to change how they think.

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Tags: Communication Skills

7 Things Every Employee Wants From Their Boss

Posted by David Grossman on Mon, Dec 14, 2020

What do employees want? While the answer varies by employee, our research and work reveals a collective “wish list” every boss should know.

What follows are some of the most sought-after employee wishes and those that come up most often as unmet:

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Tags: Communication Skills

The 5 Ws and an H Guide to Communicating Virtually Anything

Posted by David Grossman on Mon, Nov 09, 2020

Ask any journalist and they can tell you about the 5 Ws and an H. Any solid news story covers those six basic ingredients. The same is true for communicating inside an organization, especially as it relates to sharing a compelling vision or guiding decisions about the future.

Want to ensure you don’t forget a critical detail in your communications? Think 5 Ws and an H to ensure you're capturing important perspective, sharing the all-important context, and making it relevant for your audience. 

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Tags: Communication Skills

12 Tips to Communicate Better and Improve Business Results

Posted by David Grossman on Mon, Oct 26, 2020

Whether you need to leverage new technology, engage employees to deliver better for customers, or just keep meeting your business goals, good communication is critical to any success strategy. Strong leadercommunicators know that when it’s effective, communication does much more than make people feel good. It is directly linked to business results.

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Tags: Leadership Communication, Communication Skills

Internal Communications Check-Up – 11 Elements to Measure Your Organization’s Temperature

Posted by David Grossman on Wed, Oct 21, 2020

I firmly believe that leaders are always communicating, whether they intend to or not. And just like a leader sends a message by communicating – or not – an organization shows its commitment to communication whether it intends to or not.

That’s why, when clients come to us for help on improving communication, we start by taking the organization’s temperature. That means evaluating some big-picture indicators of its commitment to the practice and value of communication.

11 Elements of an Internal Communications Temperature Check

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Tags: Internal Communication, Communication Skills

Who’s the Better Communicator? Introverts or Extroverts?

Posted by David Grossman on Mon, Jul 27, 2020

The answer here might surprise you.

Both can be effective communicators, if they understand the implications of their preference, and flex their style. The variables to consider are about the quality and quantity of communications.

How to Be a More Effective Introvert

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Tags: Leadership Communication, Communication Skills

9 Ways to Have Even More Calm, Courageous Conversations

Posted by David Grossman on Mon, Jul 13, 2020

Over the last several months, we’ve all faced discomfort in new ways – from navigating the unknowns of the pandemic and making (and communicating) difficult business decisions, to facing unconscious bias and having important conversations about race – there’s no doubt we’ve gotten out of our comfort zones in new ways. If you’re like me, I’m committed to taking these lessons forward and pushing myself to embrace discomfort even more. If you were to commit to some additional chutzpah in your communications, where might you focus your energies?

Here are 9 ways to build more courageous conversations:

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Tags: Leadership Communication, Communication Skills

11 Quotes to Inspire You to Communicate with Compassion in The Workplace

Posted by David Grossman on Wed, Jul 08, 2020

It’s no secret that employees look for – and want – more meaningful communication and interactions with their colleagues, teams and leaders, especially given the recent events. Research shows that better communication leads to higher engagement, which is linked to increased employee motivation, productivity, sales, and – on the flip side – less absenteeism, turnover and injuries in the workplace.

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Tags: Leadership Communication, Communication Skills

Leaders: Listen More Now Than Ever Before

Posted by David Grossman on Thu, Jun 04, 2020

Some leaders consider listening a soft skill (maybe even overrated), others may consider themselves good listeners, and some know it’s a skill they need to work on. Regardless of where you fall on the spectrum, one thing is certain: a big part of your job right now is to listen.

Part of what’s changed as we all live through the COVID-19 outbreak and civil unrest is the urgent need for leaders to listen to their employees and understand the challenges they face as they deal with today’s uncertain and ever-changing situation.

Listening is One of the Most Important Things You Can Do Right Now

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Tags: Communication Skills, Leadership Effectiveness & Planning, COVID-19 Communications

    About leadercommunicator blog

    Leadership and communications expert, David Grossman shares high-level tips on leadership effectiveness, internal communications, employee engagement, and a variety of other topics on the minds of leaders and communicators.

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