More Tools, More Trouble: The Continuing Challenges of Poor Communications

Posted by David Grossman on Wed,Apr 24, 2019

A recently released study conducted by The Economist Intelligence Unit suggests that having more ways to communicate doesn’t necessarily equate to better communication. To the contrary, the results suggest that internal communications activities remain problematic and have serious ramifications for an organization’s success. 

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Tags: Internal Communication, Communication Skills

Face-To-Face Communication: 6 Reasons to Lead in Person

Posted by David Grossman on Mon,Apr 15, 2019

We all know how technology enables communication – email, voicemail, text message, instant message, Twitter . . . the list goes on. There are more than enough ways to communicate, and too often they add up to message overload for employees.

That’s why when something is important, nothing compares to face-to-face communication. When a leader needs to inspire people—or move them to action—the best way to do it is to look people in the eye and tell them exactly what they need to know.

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Tags: Leadership Communication, Face-to-Face Communication, Communication Skills, Feedback/Trust

The 5 Ws and H Guide to Communicating Virtually Anything

Posted by David Grossman on Mon,Apr 01, 2019

Ask any journalist and they can tell you about the 5 Ws and an H. Any solid news story covers those six basic ingredients. The same is true for communicating inside an organization, especially as it relates to sharing a compelling vision or guiding decisions about the future.

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Tags: Communication Skills

Top 10 Tips for Successful Internal Branding Efforts

Posted by David Grossman on Wed,Mar 27, 2019

Internal branding. It’s often maligned and misunderstood in part because it’s done poorly. Look first at who’s often driving internal branding efforts and you understand why the results are typically less than they should be.

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Tags: Internal Communication, Communication Skills

6 Strategies to Buy Yourself Time When You're Asked Difficult Questions

Posted by David Grossman on Mon,Mar 11, 2019

No matter our role, we all face really challenging questions from time to time – those pointed, unexpected queries that can leave us squirming or wishing we could head for the door.

The Difficult Questions

For leaders, some zingers are from investors shooting at you from multiple angles, like rapid fire:

  • Why did earnings fall short?
  • What are your plans to innovate?
  • Where will you find the cost cuts?
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Tags: Communication Skills

5 Messaging Bad Habits Every Boss Needs to Break

Posted by David Grossman on Wed,Mar 06, 2019



You’ve drafted an email or remarks to share at an upcoming team meeting and are ready to hit send or present, respectively. How do you know that you haven’t made the most common messaging blunders?

See whether creating a clear and compelling communication is as simple as cleaning up your own act.

Here are 5 messaging blunders to avoid in your communications:

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Tags: Communication Skills, Storytelling

Let’s Bring Back Some Common Professional Courtesies and Manners

Posted by David Grossman on Tue,Feb 12, 2019

In business today, it's practically impossible for leaders to go a day without talking about topics such as managing costs, being even better, innovating, getting business done, getting to world class, etc. 

What doesn't seem to be as frequently discussed is how important relationships are to these and other critical business outcomes. How is it that in many cases common courtesies have become a lost art? What about the value of being kind and caring in the workplace? Which, by the way, isn’t at odds in any way with delivering results.

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Tags: Communication Skills

A 4-Part Method for Better Leadership Communication

Posted by David Grossman on Mon,Feb 11, 2019

Communication skills are critical to being an effective leader, but they are seldom the reason people are promoted to leadership positions. Even the most personable and engaging leaders can benefit from knowing more about how to strategically use communications to advance their ideas or align their people around a common goal and drive them to action on behalf of the business.

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Tags: Leadership Communication, Communication Skills

How to Ensure Alignment with Your Team

Posted by David Grossman on Mon,Jan 21, 2019

There’s a bobblehead for everything these days: superheroes, athletes, celebrities, politicians and my new favorite—our Founding Fathers. Nothing says independence like a head-bobbing John Adams.

You know the meeting. Everyone nods in agreement during the meeting, and then leaves the room and does whatever they want. The senior-most leader leaves the meeting thinking, “Great, everyone’s on board and moving full speed ahead.”

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Tags: Leadership Communication, Communication Skills

11 Fundamental Tips for Communicating Across Cultures

Posted by David Grossman on Mon,Jan 07, 2019

In the increasingly diverse global workforces of today, knowing the best way to respect cultural differences is a must. Leaders and employees need to understand international customs so they can foster positive and healthy relationships. It’s not only the right thing to do; it also helps drive business success. 

When preparing for an upcoming trip, meeting or call with colleagues from another culture, consider the list below to ensure your interaction is the best it can be.

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Tags: Communication Skills

    About leadercommunicator blog

    Leadership and communications expert, David Grossman shares high-level tips on leadership effectiveness, internal communications, employee engagement, and a variety of other topics on the minds of leaders and communicators.

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