Most Recent Articles on Heart First Leadership

Want to Retain Your Employees? Do This One Thing.

Posted by David Grossman on Wed, Sep 15, 2021

Employees are on the move. A recent US Pulse Survey from PwC found that 65% of employees are looking for a new job. What’s more, 88% of executives surveyed said they are seeing higher turnover than normal.

The top four reasons, in order, that employees say they’re looking:

  1. Wages/salaries
  2. Benefits
  3. Career advancement
  4. Flexibility
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Tags: Employee Engagement, Leadership Communication, Heart First Leadership

Managing Through Change? Employees Need to Know the Context

Posted by David Grossman on Mon, Aug 23, 2021

We all know that change is part of business and isn’t going away any time soon. Yet that reality can be hard on employees, who are constantly bombarded with so much information of all kinds that they can’t digest it. That’s why it’s so important to place any big change in context to help employees adjust.

By context, we mean the “why,” or the background and reasoning behind a change that needs to take place. For instance, the context could be industry or financial concerns that put pressure on the business. Most recently, the pandemic and racial unrest presented new and obvious challenges, prompting significant changes or adjustments to the overall strategy and approach for many businesses.

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Tags: Leadership Communication, Communicating Change, Heart First Leadership

2020 Changed Everything: 7 Leaders Share Advice for Building More Inclusive and Diverse Workplaces

Posted by David Grossman on Mon, Aug 09, 2021

As we all know, 2020 had a lasting impact on business in many ways, and not just because of the pandemic. For my new book, Heart First: Lasting Leader Lessons from a Year that Changed Everything, I interviewed more than 30 leaders from a variety of businesses about the key leadership lessons learned from the past year. Many of those leaders reflected on racial injustice in the workplace, and shared key things that surprised or enlightened them as they responded to diversity and inclusion concerns.

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Tags: Diversity & Inclusion, Heart First Leadership

My New Book Is Here. Heart First: Lasting Leader Lessons from a Year that Changed Everything

Posted by David Grossman on Mon, Aug 02, 2021

As I shared earlier this summer, I’ve been working on a book for the past year reflecting on some of the key lessons learned from an unforgettable time, for business and for society. With the pandemic and social unrest that we confronted over the past year, 2020 changed us in enduring ways. As we see from our remote and hybrid work, reduced travel, abundance of video meetings, and new awakenings on equity and inclusion in the workforce, it’s clear that the way we work and lead will never be quite the same.

My new book is called Heart First: Lasting Leader Lessons from a Year that Changed Everything, and I’m so excited to share it with all of you.

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Tags: Heart First Leadership

Be Unafraid to Show Your Human Side: 7 Leaders Tell Their Story

Posted by David Grossman on Mon, Jul 26, 2021

Leaders have been through an incredible year, marked by profound change and uncertainty with the pandemic and mounting social unrest. That period of crisis, though, has as silver lining – as many leaders have risen to the occasion and learned a lot in the process.

To uncover some of those learnings, I conducted a series of interviews with more than 30 leaders over the past several months. Many of their insights will be shared in my upcoming book, Heart First: Lasting Leader Lessons from a Year that Changed Everything.

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Tags: Leadership Communication, Heart First Leadership

8 Tips for Leadership When Communicating During Tough Times

Posted by David Grossman on Mon, Jul 19, 2021

We've made a lot of headway leading through tough times brought on by the pandemic. And hidden in tough times, as many of leaders have come to see, is a defining moment to create real, meaningful connections to maintain – if not drive – productivity and minimize the disruptions that come with change. It’s a time to ensure communication is a top priority to minimize the downsides of change (i.e., turnover, employee disengagement, increased absenteeism) and accelerate the upsides (i.e., improved culture, increased engagement, better productivity).

Now More Than Ever, We Need Leadership

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Tags: Leadership Communication, COVID-19 Communications, Heart First Leadership

Get a Sneak Peek of My New Book - Heart First: Lasting Leader Lessons from a Year that Changed Everything

Posted by David Grossman on Mon, Jun 28, 2021

What an unforgettable time we are living in today. With the pandemic and social unrest that we confronted over the past year, 2020 changed us in enduring ways. As we see from our remote and hybrid work, reduced travel, abundance of video meetings, and new awakenings on equity and inclusion in the workforce, it’s clear that the way we work and lead will never be quite the same.

The Incredible Lessons We’ve Learned

I started out in 2020 wanting to explore the concept of leading through change with a new book. In more than three decades working with leaders across industries, I’ve seen a lot of what works, and what doesn’t, and I wanted to share those findings to help others.

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Tags: Leadership Communication, COVID-19 Communications, Heart First Leadership