In this world where so many of us are connected 24/7 through technology, there are still many employees who—believe it or not—are hard to reach. I’m talking about people who have limited face-to-face visibility with senior leaders, or even with their supervisors. Hard-to-reach employees may be working in remote offices, constantly on the move away from their home base, or on a production floor without phone or email access. They may be part of a global organization that has team members literally in different worlds—across various continents, cultures, and time zones.
Like any communication challenge, connecting with hard-to-reach employees starts with knowing your audience, then understanding how they want to get information.Read More