Barriers Communicators Face #2 - Your Leader Withholds or Limits Information Shared

Posted by David Grossman on Tue,Aug 04, 2015

A common communication myth is that people won’t interpret situations or give them meaning if no one talks about them. If it isn’t discussed, it doesn’t exist, right?

Here are ways you can recognize, respond and act, to prevent information being withheld or limited by your leader.

Your leader most likely buys into this myth if you hear or see the following:

• “That should be on a need-to-know basis.”

Read More

Weekly Round-Up: The Simple Secret Behind Employee Motivation, 10 Ways Leaders Erode Trust & What Makes A Smart Employee Goal

Posted by David Grossman on Fri,Jul 31, 2015

Welcome to my weekly round-up of top leadership and communication blog posts. As many of you know, each week I read and tweet several great articles and on Fridays, I pull some of my favorites together here on my blog.

This week you’ll see articles on why dropping “management” in change management is good for results, how to create a conversation, not a presentation and the top 10 ways leaders erode trust.  These articles will provide you with tips, strategies and thought-starters from many of the smart folks in my network. So whether you’re a new leader or an industry veteran there’ll be something here for you.

Read More

Tags: Weekly Round-Up

Guest Blogger: Duane M. DesParte on Building to Success #NoCapeNeeded

Posted by David Grossman on Thu,Jul 30, 2015

In the coming weeks before the launch of my next book, “No Cape Needed: The Simplest, Smartest, Fastest Steps to Improve How You Communicate by Leaps and Bounds,” we will publish a few leadership advice pieces that are featured throughout the book.  These posts offer the best advice industry leaders have received in their careers and are a must-read for those wanting to elevate their own performance at work.

Advice

Be biased towards action and confident of success.

Back Story

As a CPA, my initial career success depended on my technical expertise and analytical capabilities. As a leader, in managing and succeeding through others, decisions became less straightforward, with no clear right or wrong answers; and I had to accept there will never be enough information to make a perfect decision.

Read More

Tags: Guest Bloggers

Starting Thought: Let’s Bring Back Some Common Professional Courtesies and Manners

Posted by David Grossman on Wed,Jul 29, 2015

In business today, it's practically impossible for leaders to go a day without talking about topics such as managing costs, being even better, innovating, getting business done, getting to world class. 

What doesn't seem to be as frequently discussed is how important relationships are to these and other critical business outcomes.  How is it that in many cases common courtesies have become a lost art?  What about the value of being kind and caring in the workplace?  Which, by the way, isn’t at odds in any way with delivering results.

Read More

Tags: Communication Skills

New eBook: 7 Most Important Ways to Reduce Email Overload @ Work

Posted by David Grossman on Tue,Jul 28, 2015

Few companies are immune to email overload inside their organization today, it’s costly and needs to be managed. 

For example:

    • Our research has found that on average employees spend 71 hours on irrelevant email per year.
  • For one Fortune 100 client, research showed that irrelevant emails cost them $909,000 per day and $236 million per year.
  • Only 40% of employees at one organization say emails frequently answer their questions and that the content is relevant to them
Read More

Tags: Free Downloads

Weekly Round-Up: Why Happy Employees Are More Productive, Deepening the Workplace Bond & Inspiring Quotes for Today’s Top Leaders

Posted by David Grossman on Fri,Jul 24, 2015

Welcome to my weekly round-up of top leadership and communication blog posts. As many of you know, each week I read and tweet several great articles and on Fridays, I pull some of my favorites together here on my blog.

This week you’ll see articles on the true impact of employee engagement on business performance, why email still reigns for engaging millennials and why happy employees are 12% more productive.  These articles will provide you with tips, strategies and thought-starters from many of the smart folks in my network. So whether you’re a new leader or an industry veteran there’ll be something here for you.

  • Why Happy Employees Are 12% More Productive
    By Jonha Revesencio (@jonharules), Fast Company
    “Conventional wisdom holds that if only we pay workers enough, they'll be productive. There may be more to it, though. Recent research hints there's a link between employees' happiness and their productivity at work. Some companies…”
Read More

Tags: Weekly Round-Up

Guest Blogger: Mark Yeadon on Work-Life Balance #NoCapeNeeded

Posted by David Grossman on Thu,Jul 23, 2015

In the coming weeks before the launch of my next book, “No Cape Needed: The Simplest, Smartest, Fastest Steps to Improve How You Communicate by Leaps and Bounds,” we will publish a few leadership advice pieces that are featured throughout the book.  These posts offer the best advice industry leaders have received in their careers and are a must-read for those wanting to elevate their own performance at work.

Advice

Define what work-life balance means to you by setting clear and reasonable expectations (and live them).

Back Story

When you work in a non-profit, it’s easy to lose your perspective on work-life balance because you’re so driven and motivated by the cause you’re promoting through your organization. Leaders in non-profits, in particular, run the risk of overworking themselves, mistakenly believing that anything short of a 60 to 80 hour work week demonstrates a lack of dedication to the mission at hand. 

Read More

Tags: Guest Bloggers

Your Constant Emails Aren't Working For Your Team

Posted by David Grossman on Tue,Jul 21, 2015

One of the important critical insights emerging on workplace email is the importance of leaders setting the tone on email use. Clearly, employees won’t be able to curb email volume if their own leaders send them an inordinate amount of irrelevant emails, or if they include too many people on every email communication.

Executive training can be a key to addressing this issue. A recent Harvard Business Review article highlighted the experience of a London-based company, International Power. The firm’s seven-person management team wanted to increase efficiency, and initially figured there was a problem with too many lower-level employees sending emails. Instead, the managers were shocked to learn from a detailed analysis that they personally sent an average of 56 messages a day. The executive team went through trainings to reduce their email volume. As a result, the team’s total email output dropped by 54%, according to HBR.

Read More

Tags: Email In The Workplace

Weekly Round-Up: Insights of Successful Employee Engagement, Engineering a Happy Company Culture & Steps for Making Difficult Decisions

Posted by David Grossman on Fri,Jul 17, 2015

Welcome to my weekly round-up of top leadership and communication blog posts. As many of you know, each week I read and tweet several great articles and on Fridays, I pull some of my favorites together here on my blog.

This week you’ll see articles on insights to successful employee engagement, engineering a happy company culture and rules of internal communication.  These articles will provide you with tips, strategies and thought-starters from many of the smart folks in my network. So whether you’re a new leader or an industry veteran there’ll be something here for you.

  • 6 Surprising Insights of Successful Employee Engagement
    By Mark C. Crowley (@MarkCCrowley), Fast Company
    “Finally, leaders are now convinced one of their last remaining competitive advantages lies with their people. Businesses have begun to signal to workers that their needs will now be honored on a scale only previously reserved for customers and shareholders…”
Read More

Tags: Weekly Round-Up

Is Yours An Email or Bust Organization? It's Time to Consider Fresh Options

Posted by David Grossman on Thu,Jul 16, 2015

With email volume mounting by the day, it’s no wonder that some organizations have floated the idea of banning email. One of the most famous ban attempts was from global technology firm Atos, which has been working to eliminate internal company email among employees through a multi-year process (employees still send external emails to people outside the company).

Atos now discourages employees from sending or receiving internal emails, moving them to an enterprise social network model instead. Similarly, German car and truck maker Daimler recently launched a seemingly radical solution of its own: no email on vacation, guaranteed. Meanwhile, a French government proposal to allow some technology workers to officially sign off from emails and smartphones after 6 p.m. also generated much attention and debate.

Read More

Tags: Email In The Workplace

    About leadercommunicator blog

    What does it take to be a leadercommunicator?

    The Grossman Group CEO and communications expert David Grossman shares his insights on the importance of meaningful leadership communication in today’s business climate. With high level tips on engagement and connection, insights into employee motivations and behavior, and firsthand stories from the frontlines of America’s leading companies.

    The leadercommunicator blog is instructive, entertaining, and a must-read for leaders, communicators, and leadercommunicators.

    Subscribe by Email

    iabc on demand employee engagement webinar  

    Take the Email-Free Vacation Pledge