Weekly Round-Up: What to Know About Sentiment Analysis, 5 CEOs Success Tips, Is Your Leader Ruining Employee Retention, Practice Mistakes, & Communication Styles

Posted by David Grossman on Fri,Apr 28, 2017

Welcome to my weekly round-up of recent top leadership and communication blog posts. As many of you know, each week I read and tweet several great articles and on Fridays, I pull some of my favorites together here on my blog.

This week you’ll read articles on what everyone ought to know about sentiment analysis, success tips from 5 CEOs with humble beginnings, how to tell if your leader is ruining employee retention, practice your mistakes, and discover your unique communication style. These articles will provide you with tips, strategies and thought-starters from many of the smart folks in my network. So whether you’re a new leader or an industry veteran there’ll be something here for you.

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Tags: Weekly Round-Up

Don’t Separate Strategy from Your Stories

Posted by David Grossman on Wed,Apr 26, 2017

While it’s great to see leaders embrace stories, it’s so important to realize that simply storytelling—without the goal of teaching employees what they need to do in their work—defeats your purpose.

Use Stories to Connect Employees to Strategy

I’ve had several moments with clients when the power of storytelling really hits home with their teams. One recent experience stands out. It was one of those times when a light bulb clearly went on.

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Tags: Storytelling

Strategies That Work to Listen for What’s Not Being Said

Posted by David Grossman on Mon,Apr 24, 2017

How does one get better at paying attention to what’s not being said?

Let’s look at a communication interaction from the sender and receiver’s perspective.

A Sender's Perspective

First, here are some things that get in the way from a sender’s perspective, and why it’s so critical to listen for what’s not being said:

  • Sometimes, we don’t have the words or vocabulary, nor the emotional self awareness, to express what we’re feeling and get our needs out there.
  • Other times, we are afraid to express our true thoughts or feelings
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Tags: Communication Skills

Weekly Round-Up: Face-to-Face Requests Succeed More, When Growing Gets Tough, Positive Mindset, Fostering Leadership, & Transforming Work Gossip

Posted by David Grossman on Fri,Apr 21, 2017

Welcome to my weekly round-up of recent top leadership and communication blog posts. As many of you know, each week I read and tweet several great articles and on Fridays, I pull some of my favorites together here on my blog.

This week you’ll read articles on how face-to-face requests are 34 times more successful than email, when growing gets tough, use positive mindset to broaden your view, 6 ways to foster leadership in you team, and 5 ways to transform work gossip into positive communication. These articles will provide you with tips, strategies and thought-starters from many of the smart folks in my network. So whether you’re a new leader or an industry veteran there’ll be something here for you.

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Tags: Weekly Round-Up

Connect the Dots: Without Context, There’s No Meaning

Posted by David Grossman on Wed,Apr 19, 2017

Every employee comes into the workplace with his or her own context. It’s a mix of our upbringing, culture, religion, memories, and experiences, along with our other cues and clues from the individual communicating the message. Context influences how we interpret information. It’s the glasses through which we look at and understand the world. For example, without context, our business plan is simply words on a page with little if any meaning. 

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Tags: Leadership Effectiveness & Planning

Leadership Communication: 6 Steps to Handling Tough Conversations

Posted by David Grossman on Mon,Apr 17, 2017

It’s a given: Having tough conversations and communicating difficult topics is part of a leader’s job. But just like you plan for contingencies in your business, planning how you will communicate difficult messages can improve the ultimate outcome. It is seldom easy to share difficult news, but thinking through your approach in advance definitely can improve the process.

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Tags: Leadership Communication, Communication Skills, Leadership Effectiveness & Planning

Weekly Round-Up: Lessons from United Airlines, Brutal Leadership Truths, Strategic Leaders, Life & Leadership Lessons, & the Double Bind

Posted by David Grossman on Fri,Apr 14, 2017

Welcome to my weekly round-up of recent top leadership and communication blog posts. As many of you know, each week I read and tweet several great articles and on Fridays, I pull some of my favorites together here on my blog.

This week you’ll read articles on leadership lessons from United Airlines, 3 leadership truths no one likes to admit, 6 things strategic leaders do, 10 life and leadership lessons you should have learned as a kid, and the double bind of leadership. These articles will provide you with tips, strategies and thought-starters from many of the smart folks in my network. So whether you’re a new leader or an industry veteran there’ll be something here for you. 

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Tags: Weekly Round-Up

A Leader is Like Tofu

Posted by David Grossman on Tue,Apr 11, 2017

The nature of leadership is changing rapidly. As we work with leaders at all levels, I’ve seen firsthand that many of them are operating without a clear understanding of the critical competencies needed to succeed. These skills are different in many ways than skills needed in the past.


As a result, leaders aren’t getting the best from their people or themselves, and their organizations are missing out on opportunities. I love what Jim Collins, author of Good to Great said: “Good leaders are like tofu: clearly part of the meal, perhaps even the main source of nutrition, but the spice is provided by everyone around them.”  

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Tags: Leadership Communication

The Best Use of Email—Along with Dos and Don’ts That Can Improve Your Email Communication

Posted by David Grossman on Mon,Apr 10, 2017

I appreciate technology as much as the next person, but I draw the line when it comes to inappropriate use of email. My email is exploding – literally. From unsolicited political or personal messages to the dreaded “reply all” on group communication, I’ve seen countless examples of blunders and misuse. I think we all have.

My family is finally sending those “laugh out loud” emails to my personal email, and I’m (slowly) training others when to include me in email chains and when not to. And while I’m the first one to value appreciative comments, I can pass on the “thanks” email that ends a chain.

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Tags: Internal Communication, Email In The Workplace

Kick Email to the Curb Over Spring Break

Posted by David Grossman on Mon,Apr 03, 2017

It’s about that time again. Spring Break is just around the corner for some and so are those potentially dreaded work emails while you’re supposed to be on vacation.  

Whether you’re jetting off with your kids, taking a break from college to hang out with friends, or sticking close to home and plan to catch up on your favorite Netflix series during your time off – everyone deserves the opportunity to disconnect from email.

So why not leave email at the office? Because it’s hard. Like many of you, I used to be glued to my phone while on vacation – but not anymore. As hard as it was to make the transition, I now disconnect 100%.

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Tags: Email In The Workplace

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