Successfully integrating two companies is difficult and effective communication and change management are key. A study conducted by the International Association of Business Communicators (IABC) and Mercer asked CEOs after a merger what changes they would make if they had to do it again. Their top response: the way they communicated with employees.
Read MoreTags: Communicating Change
Organizations going through change naturally focus on the project being implemented – what has to be done by when to complete the action plan. They often don’t give as much thought to what people need to do differently to achieve the desired results. Yet most organizational change won’t succeed without employees somehow adopting new ways of working.
Tags: Communicating Change
It’s easy to speak in platitudes and general terms when you’re looking to inspire change inside an organization. But the problem is those general messages get lost amid all the other sources of information flooding employees today. What’s more, we often resist what we’re not part of creating and so do employees.
Tags: Communicating Change
Often the biggest complaints from employees today is about all the change going on. Another restructuring, transformation, cutback, change at the senior leadership level... and on and on.
Change can be exhausting for employees; yet it can also be exhilarating and help evolve an organization in a great way. Regardless, the most important thing for employees to realize is that change IS. For organizations to grow and succeed today—and to meet shareholder demands and expectations—they’re going to have to continually evolve.
Read MoreTags: Communicating Change
One of the best traits that any leader can possess is the ability to remain flexible in the face of change in the workplace, no matter how large or small.
Tags: Communicating Change
It’s important to realize that most problems in business today lie in the absence of real communication, and to understand the need to facilitate dialogue and “manage” conversation with employees and teams. As a result, you’re able to create shared meaning and move people to action.
Read More
It often seems there is an invisible rubber band tethering a person to their past, to what we know to be safe and familiar. If you have studied Maslow’s Hierarchy of Needs or think about your own experiences, you will recognize this human trait. For purposes of this blog, let me call this the personal elasticity of change.
Read More
A major division of a healthcare company that’s part of a Fortune 50 global healthcare conglomerate faced a tough road. Changes in the healthcare landscape forced sweeping changes to its strategy.
Read MoreTags: Employee Engagement, Internal Communication, Communicating Change, Case Study
We've all been there. You've spent months – or even years – developing a new program, strategy or initiative. It's based on solid research, best practices, company goals, and employee needs. Logically, you cannot think of a single reason your new program should fail. And yet. We all know that in reality the success of implementing change depends on a whole lot of intangibles, with none carrying more sway than people's willingness to embrace the new. You can have the best product or program in the world, but if you can't get your audience on board, you're not going to have any luck.
Tags: Communicating Change
Every company, no matter the industry, deals with difficult problems and issues each day. Starbucks’ issue of racial profiling in one of their stores; Southwest’s emergency landing resulting in the death of a passenger; countless produce companies having issues with E. coli and Chili’s data breach, to name a few. No industry or organization is free from the risk of a crisis. So what should corporate leaders do when something goes wrong?
Read MoreTags: Communicating Change
