Most Recent Articles on Internal Communication

8 Steps to Combat Video Conference Fatigue

Posted by David Grossman on Wed, Jun 17, 2020

As many of us are spending our days in virtual meetings, we’re realizing the energy drain from staring directly at our colleagues in two dimensions from just a few feet away. That typically wouldn’t be the case in face-to-face meetings where you naturally and easily follow the conversation much like you were watching a sing-along. The conversation is a little like a bouncing ball where you naturally move your head and attention to keep up with the dialogue. There are breaks – both literally and figuratively – in the conversation, which allow for a little recharge of the batteries or at least a few moments to take a breath, reflect, and regroup.

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Tags: Face-to-Face Communication, Internal Communication, COVID-19 Communications

Reset Company Culture: 4 Steps to Take as You Define Your Organization’s ‘New Normal’

Posted by David Grossman on Mon, Jun 15, 2020

With so many changes happening in a short time stemming from the COVID-19 pandemic and social crises, employers face important decisions on how to go forward in managing their teams and adapting for today’s realities. It’s a good time to look at where your business is now and apply what you’ve learned over the past several months. It’s also important to look at ways you are listening to and connecting with employees, and opportunities for greater focus on diversity and inclusion.

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Tags: Internal Communication, Communicating Change, COVID-19 Communications

5 Ways to Help Leaders and Employees Engage in Internal Social Media

Posted by David Grossman on Wed, Mar 11, 2020

Despite the potential of Enterprise Social Media (ESM) to foster leader-to-employee dialogue and peer-to-peer collaboration, it’s important to remember that social media is not in itself a panacea for every challenge your company faces.

It’s true that ESM can enhance the way information flows inside your organization. But on their own, internal social media platforms can’t create dialogue and engagement out of thin air. At its best, ESM enriches a healthy communications landscape—a landscape that should feature strong leadercommunicators™, compelling storytelling, aligned and consistent messaging, and effective tools and measurement, among other attributes.

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Tags: Employee Engagement, Internal Communication

Your Guide to Communicate Proactively to Employees in Response to Coronavirus

Posted by David Grossman on Mon, Mar 02, 2020

With the number of confirmed cases of coronavirus growing around the globe, it’s more important than ever for companies to be talking with – and listening to – their people.

As in all potential crisis situations, being open, proactive, candid, clear and frequent with communication is the best practice. While large multi-national employers will face the biggest questions and planning needs, every organization – no matter the size – should have a plan in place for communicating with its workforce about the coronavirus.

Every Organization Should be Communicating About Coronavirus

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Tags: Internal Communication, COVID-19 Communications

Time to Engage Your Employee Activists

Posted by David Grossman on Mon, Feb 24, 2020

Have you noticed and nurtured the “activists” within your office yet? If not, you may be missing one of the best and easiest ways to enhance your company’s reputation and your brand.

What is an "activist" employee?

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Tags: Employee Engagement, Internal Communication

The 5-Minute Leader: Creating Your Best Message

Posted by David Grossman on Mon, Oct 21, 2019

What comes to your mind when you think about the world’s great leaders? Often, it’s how they inspired people or organizations to achieve greatness. Or a stirring speech that delivered a compelling message. The fact is, many great leaders are also great communicators. 

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Tags: Leadership Communication, Internal Communication, Communication Skills

5 Benefits of Having a Strong Internal Communications Strategy

Posted by David Grossman on Mon, Oct 07, 2019

Whether you are just beginning to think about the importance of internal communication, are in the midst of an existing internal communications plan, or fine-tuning a well-oiled communications machine, the bottom line is that this is all about the bottom line.

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Tags: Internal Communication

6 Steps to Effective Communication in the Manufacturing Industry

Posted by David Grossman on Mon, Sep 09, 2019

In manufacturing companies, plant employees are the heart of the company. They are on the front lines with the power to turn strategy into results. At the end of the day, it’s the plant employees that ensure operations run smoothly, quality products are made to exact specifications, and products reach customers in time.

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Tags: Internal Communication

Tough Decisions Are Easier with Input

Posted by David Grossman on Tue, Aug 13, 2019

Leaders have difficult decisions to make about how to deliver on aggressive goals: grow their business, get ahead of the competition, and control spending, among many others. But they don’t have to make the tough calls in a vacuum. 

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Tags: Internal Communication, Leadership Effectiveness & Planning

Leaders: What’s the Story with Stories?

Posted by David Grossman on Wed, Aug 07, 2019

We all tell stories naturally that illustrate who we are as a person, what we do, and what we believe in. Think of your last conversation with a friend, someone in your family, or a neighbor at a barbeque. “Once upon a time” (or a spin on that) is an everyday, multiple-times-a-day occurrence.

Yet at work, something happens when we “badge in” at our organizations. Stories get lost, and pie charts and copy-heavy slides take over.

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Tags: Leadership Communication, Internal Communication, Storytelling

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