Most Recent Articles on Internal Communication

Humbled to be Named #1 Communication Blog by Feedspot for the 5th Year in a Row

Posted by David Grossman on Mon, Feb 15, 2021

It’s hard to believe the time that’s passed since I started the leadercommunicator blog back in 2010. I didn’t start the blog for me – I started it for you – to help you elevate how you lead and communicate. All of us have this superpower inside of us, and my wish and hope is to invite you to reach beyond what you know. And I think we all did that, in so many ways in 2020, stretching new muscles at home and in the workplace. We witnessed leaders step up to the plate and be present with their teams like never before (and often virtually), we saw resilience in our teams to flex their style and adapt to new ways of working. And communicators helped leaders realize the power of simple, authentic, honest and frequent communication. Let’s keep the momentum going.

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Tags: Leadership Communication, Internal Communication, COVID-19 Communications

7 Benefits of Developing Messaging Strategically

Posted by David Grossman on Mon, Jan 18, 2021

When you have important messages to communicate, is there a standard way you approach developing mission-critical messages, or do you do it differently every time?

One of the attributes of best-in-class organizations is that message development is strategic, consistent, and responsive to audience needs. In other words, there’s a Strategic Messaging Methodology in place as one of the standard operating practices of the internal communications function.

So, what is a Strategic Messaging Methodology, and what can it do for you, your leaders, and your organization?

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Tags: Internal Communication

10 Most-Read Blogs on Leadership & Communication in Q4 2020

Posted by David Grossman on Mon, Jan 11, 2021

As we continue to adjust and reinvent how we lead and communicate as we kick off 2021, we want to continue to take a look at what content has resonated most among our readers. In case you missed any posts, here’s the top content others found most helpful in Q4.

10 Most-Read Blogs in Q4 2020

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Tags: Leadership Communication, Internal Communication, Leadership Effectiveness & Planning

5 Benefits of Having a Strong Internal Communications Strategy

Posted by David Grossman on Wed, Dec 09, 2020

Whether you are just beginning to think about the importance of internal communication, are in the midst of an existing internal communications plan, or fine-tuning a well-oiled communications machine, the bottom line is that this is all about the bottom line.

At its core, communication is an instrument of strategy as well as a strategy in itself. It’s an instrument of strategy because it helps you share your mission, vision and values with employees. It’s a strategy because it will help you achieve specific goals. It creates a sense of community and trust with employees, creating a line of sight for them and engaging them to make the business successful.

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Tags: Internal Communication

The Gift of Teamwork in a Trying Year

Posted by David Grossman on Mon, Dec 07, 2020

A new Xfinity holiday commercial I saw recently resonated in many ways. Entitled, “The Greatest Gift,” it’s a funny but true reflection of the crazy and trying year so many of us have experienced in 2020. Santa – “the boss”– declares over video conference with his team of elves that the old ways of doing things need to dramatically change. Santa then shares that he’s personally “out of ideas” and demands that the team “rethink our whole approach” – and in short order.

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Tags: Internal Communication

20 Years of Learnings in Leader Communications

Posted by David Grossman on Mon, Nov 16, 2020

At The Grossman Group, we started the year gearing up to celebrate a big milestone: our 20th Anniversary. And come March, things changed.

We quickly shifted our plans, and our focus, like the rest of the world. In our case, we began providing our clients support for the pandemic, for social unrest, for diversity, inclusion, equity, and belonging, and more. We did this to help organizations connect with their people in new and meaningful ways, and to facilitate the tough conversations on difficult, yet critically important topics people were, and are, grappling with in their personal and work lives.

As the calendar year starts to wind down, and some of the uncertainty settles into place, I’ve found myself pausing to think about all the great work communicators have done this year, despite being up against the most unprecedented personal and professional challenges of our lifetime. I think what’s served communicators and the leaders they support so well during the past months, is they relied on tried and true effective communications strategies to keep employees informed, engaged and focused, listened to, and set up for success.

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Tags: Leadership Communication, Internal Communication

Internal Communications Check-Up – 11 Elements to Measure Your Organization’s Temperature

Posted by David Grossman on Wed, Oct 21, 2020

I firmly believe that leaders are always communicating, whether they intend to or not. And just like a leader sends a message by communicating – or not – an organization shows its commitment to communication whether it intends to or not.

That’s why, when clients come to us for help on improving communication, we start by taking the organization’s temperature. That means evaluating some big-picture indicators of its commitment to the practice and value of communication.

11 Elements of an Internal Communications Temperature Check

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Tags: Internal Communication, Communication Skills

New eBook: Reflect, Reimagine and Reboot Your Internal Communications Plan Through the Pandemic

Posted by David Grossman on Mon, Oct 19, 2020

Businesses have certainly been on a wild ride in 2020. With the pandemic and ensuing social unrest coupled with economic instability and ongoing health and safety concerns, many company leaders struggle to find new footing and a clear path forward, especially with so much uncertainty swirling around them.

This time of uncertainty, however, has been a real opportunity for communicators, who find that their role has never been more important. The dramatic changes to business as usual in such a short time have handed communicators a crash course in determining what truly works and what’s still needed to unite, engage and drive companies forward against their strategy.

To help communicators strategically respond to the rapidly evolving needs of their organizations, The Grossman Group has released a new eBook, Reflect, Reimagine and Reboot Your Internal Communications Plan Through the Pandemic.

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Tags: Internal Communication, Free Downloads, COVID-19 Communications

4 Main Problems That Come With Poor Communication

Posted by David Grossman on Mon, Oct 05, 2020

The problems that poor communication can create are often not realized until after the problems occur when business and the bottom line suffers, and yet they could have been prevented.

Here are 4 main problems that come with poor communication:

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Tags: Internal Communication

True or False: Communications in Your Organization Have Changed During the Pandemic

Posted by David Grossman on Mon, Sep 28, 2020

While no one expected or wanted the pandemic, it’s given us all – leaders, HR professionals and communicators – an unprecedented opportunity to learn and examine what works and what we should continue in the future.

As you reflect on progress made, here are a few True/False statements to consider, along with some insights on trends we’re seeing from our work with clients and conversations with communications colleagues.

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Tags: Internal Communication

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    Leadership and communications expert, David Grossman shares high-level tips on leadership effectiveness, internal communications, employee engagement, and a variety of other topics on the minds of leaders and communicators.

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