Most Recent Articles on Employee Engagement

Employee Engagement and the Communicator’s Role

Posted by David Grossman on Mon,Jul 08, 2019

Achieving trust, credibility and especially engagement is the ultimate prize for employers, now more than ever. Communications and communicators play a key role in the engagement process. Great communication can engage employees if it cuts through the clutter to speak directly to them, and no one is better positioned than communicators to know how to connect effectively with employees.

The Communicator's Role

First, employers and communicators must recognize that employee engagement is a two-way street, and furthermore that engagement is a gift an employee gives to an organization—that can be freely given or withheld at any time. It is up to these leaders to accept responsibility for (as they will reap the benefits of) making it that way.

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Tags: Employee Engagement, Face-to-Face Communication

4 Ways to Engage Your Front-line Employees

Posted by David Grossman on Wed,Jun 26, 2019

If you feel the only way to really know what’s going on at the front lines of your company is to go undercover, there’s something wrong. Leaders should not be in the dark about the interface between their front-line employees and customers.

Here are 4 ways to get to know your front-line employees, what motivates them, and how to get them to be highly valued brand ambassadors:

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Tags: Employee Engagement, Internal Communication, Leadership Effectiveness & Planning

Help Employees Relate to Your Company Strategy and Theme

Posted by David Grossman on Wed,Jun 19, 2019

I heard an interesting comparison recently. When you see people on the street talking to themselves, they are often classified as “insane.” Yet what do we call it when we talk to ourselves inside organizations? “Marketing or communications.” 

Speak WITH Your Employees to Ensure Your Strategy Resonates

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Tags: Employee Engagement, Communication Skills, Storytelling

Make the Communication Vacuum Work for You

Posted by David Grossman on Tue,Jun 11, 2019

The “communication vacuum” fills whether you want it to or not. Some call it the grapevine or the rumor mill; others call it hearsay. No matter what you call it, it can be problematic and distracting.

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Tags: Employee Engagement, Communication Skills

Improving Employee Engagement Through Better Communications

Posted by David Grossman on Mon,Jun 03, 2019

A proven formula for organizational success involves employee engagement, which we define as the emotional connection people have with work, which leads to discretionary effort – extra time, energy, brainpower, a willingness to take on a stretch assignment, and more. In other words, engaged employees are highly motivated to help an organization achieve its goals. And multiple research studies show that companies with engaged employees have better financial results. 

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Tags: Employee Engagement, Leadership Communication

Employee Disengagement and the Warning Signs to Look For

Posted by David Grossman on Wed,May 29, 2019

Disengaged employees have a staggering effect on business. Studies have shown that lower productivity has an estimated economic impact in the U.S. of $483 billion to $605 billion per year, while increased workplace injury, illness, turnover, absence and fraud have an even higher economic impact, according to Gallup. This is felt around the world at a global level, but it also has very personal and immediate effects on organizations, departments, teams and, as a result, individual employees.

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Tags: Employee Engagement, Leadership Communication

Two-Way Communication: 4 Tips for a More Engaged Workplace

Posted by David Grossman on Mon,Apr 29, 2019

You know the reality – employees who are highly engaged in their work perform better than their less-committed counterparts and boost the organization’s bottom line.

One of the most critical elements to employee engagement is two-way communication in the workplace. You might wonder why I add the words two-way to my description since it’s inherent in the definition, yet in consulting with leaders I continue to see a lot of communication that actually is information, since it lacks back and forth that’s critical to communication, among other problems.

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Tags: Employee Engagement

One Way to Be a Leader People Want to Follow

Posted by David Grossman on Wed,Apr 03, 2019

Why do people follow leaders?

Hint: it’s not because of that really great PowerPoint presentation on the new strategy you gave at the quarterly all-hands meeting. Or because of your tenure. Or title.

The simple answer is we follow leaders because of how they make us feel. (And by the way, to be a leader, you need to have followers.)

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Tags: Employee Engagement, Leadership Effectiveness & Planning

Increasing Employee Engagement During Turbulent Times and Significant Change in One Major Healthcare Company

Posted by David Grossman on Mon,Mar 25, 2019

A major division of a healthcare company that’s part of a Fortune 50 global healthcare conglomerate faced a tough road. Changes in the healthcare landscape forced sweeping changes to its strategy.  

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Tags: Employee Engagement, Internal Communication, Communicating Change, Case Study

Taking Action on Feedback from Employees

Posted by David Grossman on Mon,Feb 25, 2019

Being a good leader doesn’t happen by luck. It happens because those individuals have a strong sense of self-awareness, and seek input and feedback from not just their boss and their peers, but even more importantly, their employees.

I always urge leaders to try this if it’s not part of the way they work, and they’re often surprised by how honest and considerate the feedback is that they get.

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Tags: Employee Engagement, Feedback/Trust

    About leadercommunicator blog

    Leadership and communications expert, David Grossman shares high-level tips on leadership effectiveness, internal communications, employee engagement, and a variety of other topics on the minds of leaders and communicators.

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