Most Recent Articles on Employee Engagement

Employee Retention: What You Can Do to Reduce Burnout

Posted by David Grossman on Mon, Jan 10, 2022

Through the "Great Resignation," employees are sending a strong message that their needs aren’t being met at work. The demands and challenges of the pandemic have led people to reexamine their lives and priorities and one topic in particular comes up often: burnout.

What is employee burnout?

Burnout results “from chronic workplace stress that has not been successfully managed,” according to the World Health Organization, which updated its definition in 2019 to classify it as an occupational phenomenon and not a medical condition. Burnout is characterized by:

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Tags: Employee Engagement, The Great Resignation

The Top 10 Things Every Employee Wants From Their Boss

Posted by David Grossman on Wed, Dec 15, 2021

What do employees really want from their managers? The answer may seem like a mystery, as employees don’t always feel comfortable sharing their true thoughts with the boss. While the answer varies from person to person, our research and experience gained from decades of work in this area reveal some common themes, so we’re pulling back the curtain on a collective “wish list” every boss should know.

Here are some of the most common employee wishes and those that come up most often as unmet:

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Tags: Employee Engagement, Heart First Leadership

Employees’ Digital Overload and What You Can Do About It

Posted by David Grossman on Mon, Dec 06, 2021

Much has been said about the stress and pressure that COVID-19 put on the workforce, including workers on the front-line and those who lost their jobs. But the human cost of the pandemic goes further—in the digital overload for those who work remotely.

Analysis of Microsoft Collaboration Tools Reveals Substantial Increase in Usage

The 2021 Microsoft Work Trend Index measured the impact of the pandemic for 30,000 full-time workers from 31 markets: 54% said they feel overworked and 39% feel exhausted. The story becomes even more vivid in the analysis of data from Microsoft 365 collaboration tools:

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Tags: Employee Engagement, Internal Communication, The Great Resignation

Disconnect Between Leaders and Employees on the Future of Work

Posted by David Grossman on Wed, Nov 17, 2021

The progress made by corporate leaders adjusting to the challenges caused by the pandemic may not be quite as rosy as they think.

A huge disconnect appears to currently exist between the views of executives and those of employees regarding the future of work, according to a new “Global Workplace Report” released by NTT, a global technology company and business solutions provider.

According to the report, the top four strategies companies currently use to adjust to new employee needs include flexible hours, wellness, remote/hybrid work, and an improved work environment.

What employees want most is flexibility, and while they’re more vocal about their wants than ever before, they often don’t feel heard and responded to.

What are the key differences between how leaders and employees view their workplace?

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Tags: Employee Engagement, Future of Work

Recognition That Motivates: 3 Must-Have Components

Posted by David Grossman on Wed, Nov 10, 2021

With the "Great Resignation" in full swing and the evolution of what employee engagement means today, one component that hasn’t changed is the value employees place on recognition.

Whether a pat on the back, spot bonus, or formal award, recognition can be a powerful tool in your communication arsenal. By showing appreciation and communicating a job well done in specific ways, you can enhance team performance and motivate employees to take their work to the next level.

4 Questions to Consider 

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Tags: Employee Engagement, Feedback/Trust, The Great Resignation

The Secret to a More Engaged Employee? Take Their Well-Being Seriously

Posted by David Grossman on Mon, Nov 08, 2021

After years of polite but often back-burner interest, employee well-being is getting increased attention in organizations today, especially considering the significant changes, challenges and stress brought on by COVID-19. In the effort to build a stronger and more committed workforce today, well-being is becoming an important part of how we think about engagement, and what it means.

Engagement – based on my experience – is an emotional connection that employees have to work. That emotional connection brings all kinds of benefits. It helps employees feel more excited to come to work because they are connected to their colleagues and leaders and feel they are doing work that’s meaningful and interesting. It also often results in something extra – extra time, extra energy, extra brainpower. Employees go above and beyond with discretionary effort because they’re motivated to do so.

3 Components to Employee Engagement Today

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Tags: Employee Engagement

The Key to Retaining Employees Amid the "Great Resignation”

Posted by David Grossman on Wed, Nov 03, 2021

The trend of employees leaving their jobs in droves is real and escalating, as we learned this month from the U.S. Bureau of Labor Statistics, which announced that 4.3 million Americans – 2.9% of the workforce – quit their jobs in August. It was a record-breaking statistic, mirroring previous months of high numbers.

What adds to the concern is the fact that many of those employees who haven’t already left are thinking about it. According to Bankrate’s August 2021 Job Seeker Survey, 55% of Americans who are either employed or looking for a job say they are likely to look for new employment in the next 12 months.

The “Great Resignation” is one of the biggest concerns facing employers, a trend of quitting like nothing we’ve seen before in business.

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Tags: Employee Engagement, The Great Resignation

Successful Strategies Organizations are Using for Frontline Workers

Posted by David Grossman on Mon, Nov 01, 2021

Are we doing enough for workers who – in many cases – don’t have the option of doing their job from home?

I’m talking about frontline workers such as truck drivers, those who take care of the sick at hospitals, serve coffee in quick service restaurants, work in manufacturing plants, labs, distribution centers, and many others.

As organizations find the right balance between company goals and employee preferences, and improving the employee experience to reduce the "Great Resignation," it seems that in many cases the loudest employees are getting the most attention, with the exception of those going on strike during “Striketober.”

What's Working to Engage and Retain Frontline Workers

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Tags: Employee Engagement, The Great Resignation

The Top 10 Steps for Leaders to Improve the Employee Experience

Posted by David Grossman on Fri, Oct 29, 2021

The COVID-19 global pandemic created shockwaves well beyond the state of public health. In fact, Gallup attributes the outbreak as a major factor in why, after a steady rise over the last decade, employee engagement decreased globally by two percentage points, from 22% in 2019 to 20% in 2020. Now, leaders must work to find ways to address this decrease and the business impact it has on workplace culture, employee retention and performance.

Finding the Right Balance

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Tags: Employee Engagement

The “Great Divide”: 2 “Classes” of Employees?

Posted by David Grossman on Wed, Oct 13, 2021

Has the pandemic created two classes of employees – those who can work from home and those who can’t? Separate and unequal?

For those who had an option to work from home, video calls quickly became the norm, and for many, so did keeping the kids occupied and helping with homework in between calls. This new arrangement offered opportunities and challenges they never anticipated.

Employee Mindset Shift

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Tags: Employee Engagement