A Fortune 100 food company’s reputation was tarnished.
Declining sales and revenues, the company’s lowest stock price since going public, and a lack of long-term strategy left employees, suppliers and clients confused and discouraged about the company’s direction and their role. Trust in leadership waned as a result.
Internal Communications struggled as well. Leaders viewed the function as tactical and reactionary, couldn’t see its value to the business, and the team was plagued by inconsistent service, performance, and high turnover.
The company called on The Grossman Group to engage the entire organization in a new, long-term strategic business plan. The multi-year effort drove action around the strategic plan and its biggest business priorities, including its:
To combat Internal Communications’ challenges, The Grossman Group helped the team reinvent itself with a new mission, vision, and department structure, and a professional development program to elevate the team’s competencies and provide a lasting career path for individuals.
The Grossman Group’s work contributed to break-through results, including:
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