Free Internal Communication & Leadership Resources

The Communications Modernization Index

We surveyed 50 CCOs, nearly all at $1B+ companies, on where their functions stand, what’s getting in the way, and where they’re investing next.

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eBook

11 Mistakes CCOs Make Modernizing the Communications Function

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eBook

The First 6 Months: Wisdom for the New CCO

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News & Coverage

Study: The Seat at the Leadership Table is Ready - Now CCOs Need the Infrastructure to Match

Key findings from The Grossman Group’s Communications Modernization Index, a survey of 50 comms heads at companies including Honeywell Technologies and Kenvue. Read Now

Article

AI Is Replacing Workers. Leaders Are Making It Worse | Opinion

David Grossman argues that leaders who mishandle AI-related layoffs risk losing the trust of the employees who remain. Read Now

Article

Oracle Had a Second Chance to Do Layoffs Right. It Sent the Same Email. | Opinion

Oracle had five months between its first round of layoffs and its second. Five months to rethink the message, to put a leader’s name on it, and to treat people like human... Read Now

Top Downloads

Quick Guide

Maximizing Strategy Development & Rollout with Top Leaders

Transform leaders and employees from skeptical bystanders to inspired catalysts of your organization’s new strategy, vision, and path forward with the help of this leader... Download Now

eBook

Use the Right Channels to Communicate with Impact – 19 Channel Guide

Cut the clutter and be more effective when communicating with employees by being purposeful in selecting communication channels. Download Now

Quick Guide

Manager Guide: 10 Steps to Do a Well‑Being Check‑In

Employee well-being check-ins are one of the best ways to show employees you care about how they’re doing both inside and outside of work. Discover how to conduct these... Download Now

Template

All Resources

Press Release

Six in Ten CCOs Say the Communications Function Has Not Caught Up With Its Mandate

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News & Coverage

Study: The Seat at the Leadership Table is Ready - Now CCOs Need the Infrastructure to Match

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Study

The Communications Modernization Index

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Article

AI Is Replacing Workers. Leaders Are Making It Worse | Opinion

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News & Coverage

Pardon the Disruption: Kroger’s Really Big Layoff Plan Carries Some Really Big Risks

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Article

Oracle Had a Second Chance to Do Layoffs Right. It Sent the Same Email. | Opinion

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Article

The CEO Needs a Modern Communications Function

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News & Coverage

PR Roundup: Anthropic Researcher Sounds an Apocalyptic Alarm, Communicators Are Burned Out, and TEMPTATIONS Nails the Bodega Cat Moment

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Press Release

New IPR Study With The Grossman Group Finds Rising Burnout Among Highly Engaged Communicators

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Study

2026 Employee Engagement in Communications Report

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Article

Corporate AI Strategies Are Missing A Workforce Plan, Leaving Employees Guessing About Their Future

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Podcast

Future of Work Podcast: David Grossman on Leadership, AI & Change

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Press Release

New Ebook Identifies 11 Mistakes CCOs Make When Modernizing the Communications Function

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eBook

11 Mistakes CCOs Make Modernizing the Communications Function

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News & Coverage

Why Belonging Matters in Hybrid Workplaces

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Article

What ESPN’s Layoff Memo Reveals About the Plan Behind It

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Article

5 Mistakes That Derail Communication Modernization

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News & Coverage

The Grossman Group Launches CCO Advisory

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Press Release

The Grossman Group Launches The CCO Advisory to Help Chief Communications Officers Modernize the Communications Function

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News & Coverage

Visa Cuts 2,600 Jobs as AI Reshapes How Work Gets Done

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Press Release

New Ebook Reveals What New CCOs Need to Get Right in the First Six Months

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eBook

The First 6 Months: Wisdom for the New CCO

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Article

What CEOs Get Wrong When Talking About Layoffs And A

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Article

The Change Communication Mistake Almost Every Leader Is Making

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News & Coverage

JPMorgan Names 2 Co-Presidents in its CEO Succession Contest

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Press Release

New Ebook Reveals Why Most Companies Are Failing the Employees Who Stay After Restructuring

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eBook

What Employees Actually Need from Leaders During Restructuring

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News & Coverage

New Reads: David Grossman's The Heart Work of Modern Leadership

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Podcast

Building Brand Gravity: Why Good Leadership Is No Longer Good Enough with David Grossman

Watch & Listen Now

Podcast

Partnering Leadership: 454 The Hidden Cost of 'Good' Leadership with David Grossman

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eBook

A Persona of Today's Employee 2026

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News & Coverage

'Am I Going to be Laid Off?' Here's How Great Leaders Respond

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News & Coverage

6 in 10 Workers Say Their Boss is Toxic

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Article

When Employees Are Drowning in Change

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Podcast

The Empathy Edge with David Grossman: Why 'Good Enough' Leadership Is Your Biggest Risk

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Article

Quiet Failure: Your AI Strategy Has a Leadership Problem

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Article

The Future Of Work Has Outgrown “Good Enough” Leadership. Your 6-Part Playbook To Become An Exceptional Leader Starts Here

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Press Release

New Research Reveals The Hidden Leadership Crisis Hiding In Plain Sight: 54% Of Leaders Are Producing Anxiety, Drift, And Disengagement – And Most Have No Idea

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Study

[White Paper for Leaders] The Hidden Risk of “Good” Leadership & What to Do About It

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Study

[White Paper for CCOs] Your “Good” Leaders Are Your Biggest Liability Right Now

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Podcast

Deliberate Leaders: From 'Good' to Exceptional Leadership | Featuring David Grossman

Watch & Listen Now

Article

Your Leaders' Heart Skills Are the Key to a Successful AI Strategy

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Article

The Leadership Skill Most Organizations Underinvest In

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News & Coverage

Good Leaders vs. Exceptional Leaders: A Comparative Analysis

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News & Coverage

What Makes an Exceptional Leader?

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News & Coverage

WHAT THE DATA SAY: Leaders Not Leading

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Article

Defining Modern Leadership: The Path from Good to Exceptional

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Study

The Communication Gap at the Heart of Modern Leadership

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News & Coverage

52 Employee Engagement Statistics for the Modern Workplace

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News & Coverage

Vital, Missing Engagement Perspectives That Leaders Ignore or Miss

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Article

Your 'Good' Leaders Are Your Biggest Liability Right Now, and CCOs Hold the Key

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News & Coverage

20 Skills Internal Communications Pros Need To Develop Now

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News & Coverage

Few Executives Demonstrate the Ability to Navigate Change

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News & Coverage

How To Make AI Rollouts Clearer So Employees Actually Buy In

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News & Coverage

2025 Stress-Tested Workplace Culture — Here’s What Leaders Must Fix In 2026

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News & Coverage

In Sharp Reversal, Workers Say They Value Stability Over Perks

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News & Coverage

Helping Employees with the Burnout You Aren't Recognizing They're Experiencing

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Article

How Leaders Can Grant Their Employees’ Top 10 Holiday Wishes

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News & Coverage

Executive Roundtable: Change Is a Powerful Source of Communication’s Strategic Value

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News & Coverage

1 in 3 US Employees Say Workplace Changes Aren’t Worth the Effort, Report Finds

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News & Coverage

The Human-Machine Era Is Here, but Work Culture May Not Be Ready for It

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News & Coverage

Data: How Employees Prefer to Receive Leadership Communications (and Why They Sometimes Fail)

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Blog

Change Management Communication: 5-Step Plan + Template

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News & Coverage

Employees Say They Can’t Absorb All the Changes Leaders Expect to Make

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Blog

A 5-Step Change Management Plan to Lead Your Organization Forward

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News & Coverage

WHAT THE DATA SAY: Employees Can Absorb 1 or 2 Changes a Year, While Bosses Plan Far More

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Press Release

The Grossman Group and The Harris Poll Unveil Landmark Study on What Drives - and Derails - Change Success

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Study

[Research Report] The Change Tipping Point

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Press Release

The Grossman Group Named Agency of the Year in Ragan's Inaugural Zenith Awards

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Blog

8 Leadership Qualities Separating Good from Great

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Press Release

The Grossman Group Wins Best Small Agency in PRSA's 2025 Silver Anvil Awards

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News & Coverage

The Best Agencies in North America

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News & Coverage

Burnout, Stress Common Among PR Pros

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Study

Employee Engagement in the Communications Industry

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Blog

How to Measure Internal Communication Metrics and KPIs: 10 Best Practices

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Press Release

The Grossman Group Named Finalist for Best Small Agency in PRSA's 2025 Silver Anvil Awards

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News & Coverage

Heart First Leadership

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Study

Burned Out & Checked Out: What Employees and Managers Need to Thrive

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Podcast

Taking the Lead: David Grossman, The Grossman Group Founder & CEO

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Blog

Internal Communications Audit: A Detailed Guide + Template

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Template

Internal Communications Audit

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Tool

5 Ws and an H

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Article

THE MODERN LEADER SERIES: A Fresh Take on Leadership

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Quick Guide

Attributes of World-Class Internal Communications

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News & Coverage

What’s Next for Insurance? CIWA’s 2025 Event Dives Into the Future of P&C

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News & Coverage

The Secret To Success That You’re Already Doing 20 Times A Day

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News & Coverage

Why Workers Are Choosing Not To Climb The Corporate Ladder

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eBook

Guide to Organizational Culture Change

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Article

Managing Political Talk in the Workplace

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News & Coverage

Are You Leading on Empty? How to Recognize and Combat Manager Burnout

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News & Coverage

What Exceptional Leaders Do In Extraordinary Times

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News & Coverage

Navigating The Burnout Crisis: Optimizing Communication Strategies

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Press Release

New Edition of Acclaimed Leadership Book Released: An Ideal Resource for Helping Leaders Meet Today's Biggest Business Challenges

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News & Coverage

Have employers ‘hit a wall’ on reducing worker burnout?

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Article

Overcoming Burnout to Create a Thriving Corporate Culture

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News & Coverage

David Grossman Authors Heart First For Emerging Leaders

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Article

The Employee Burnout Problem

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News & Coverage

How Neurodivergent Masking Is Driving Employee Burnout

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News & Coverage

How to Avoid 2024 Election Talk at Work

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Article

Burnout: The Silent Epidemic Disrupting Our Organizations

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News & Coverage

Worker burnout and disconnection are widespread, survey shows

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News & Coverage

HOW CAN LEADERS COMBAT BURNOUT IN THEIR ORGANIZATIONS?

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News & Coverage

Workplace woes: Both employees and managers are burned out and checked out, says new research—here’s what they need to thrive

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News & Coverage

Managers can be critical for addressing burnout, survey shows

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News & Coverage

WHAT THE DATA SAY: 3 of 4 Employees Are Burned Out by Constant Change, Unnecessary Work and Turnover

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Press Release

Employees and Managers Are Burned Out and Checked Out: New Research Points to What They Need to Thrive

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Blog

Employee Well-Being in the Workplace: From Burnout to Thriving

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Study

[White Paper] Burned Out & Checked Out: What Employees and Managers Need to Thrive

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Quick Guide

How to Overcome Common Challenges in Advising Leaders on Big Issues

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Blog

6 Steps to Effective Communication in the Manufacturing Industry

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News & Coverage

Managers can’t escape politics in the workplace in the 2024 election year. Here’s how to navigate political tensions in the office

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Article

The Next Step In Employee Recognition: A Culture Of Appreciation

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Quick Guide

11 Tips for Manager Conversations on Employee Well‑Being

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Quick Guide

Manager Guide: 10 Steps to Do a Well‑Being Check‑In

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Article

Why It Matters That ‘Authentic’ Was the Word of 2023

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Article

To Speak or Not to Speak: An Important Leadership Decision During Crisis

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Quick Guide

6 Must-Have Communication Skills for Managers

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Article

CEOs Need a “re-do;” Dismal Communication on the Israeli-Palestinian Conflict, New Research Shows

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Press Release

Dismal Communication on The Israeli-Palestinian Conflict: New Research Shows CEOs Need a 'Do-Over'

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Press Release

Employee Confidence in Senior Leadership, Culture, and Engagement Soars When Leaders Communicate Effectively About the Middle East Conflict, New Research Finds

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Study

The Grossman Group-The Harris Poll: Study on Internal Communications About the Israeli-Palestinian Conflict

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Study

[White Paper] Big Miss: Far Too Many Organizations Are Silent About the Israeli-Palestinian Conflict

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Quick Guide

Critical Components of Internal Communication When Issues Arise

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eBook

Use the Right Channels to Communicate with Impact – 19 Channel Guide

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Quick Guide

10 Steps to Help Employees Process Difficult Situations

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Article

Make Your Leader Storytelling Unforgettable

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eBook

How to Activate and Embed Your Strategy to Accelerate Results

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Blog

Internal Communications Plan: 7-Step Strategy and Template

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Case Study

Codifying Culture

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Blog

Employee Engagement Plan: 6-Step Strategy and Template

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Quick Guide

Maximizing Strategy Development & Rollout with Top Leaders

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Case Study

Beyond ‘Just Another’ Town Hall

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eBook

7 Attributes of Heart First Leadership: Making an Impact in Business Today

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Article

5 Guiding Principles For Reviving Your Communications Approach Today

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Blog

Changing Organizational Culture: A How-To Guide for Leaders (And Why It Really Matters)

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eBook

5 Communications Essentials to Manage Layoffs the Right Way

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News & Coverage

25 Best Future of Work Blogs and Websites

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Blog

100 Day Plan for Leaders New in Role (Examples + Template)

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eBook

The 3 Biggest Business Trends Impacting Communicators Now

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Case Study

Strategy Development Sprints for the Win

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Case Study

Rallying Leadership to Create One Path Forward

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News & Coverage

Agency People News In Brief (February 20, 2023)

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Press Release

The Grossman Group Names Former McDonald's Senior Director, US Communications as Head of Client Service

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eBook

Top 11 Attributes of Exceptional Leaders and Communicators

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Article

Taking Your Employees On A Journey For Organizational Buy-In On Change

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Article

16 Essential Components Of An Internal Comms Strategy For Teams

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eBook

Internal Communications: Making a Difference from Within

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Article

Why It’s Time For Employers To Listen To (And Meet) Employees’ Needs

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Tip Sheet

Take the Heart First Leadership Pledge

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Article

Five Tips For Listening To Employee Needs Better During A War For Talent

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Tool

Know Your Audience

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eBook

10 Ways to Make the Most of Your Town Hall and Unleash the Power of Your Hybrid Teams

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Article

15 Tips For Hosting An AMA Session For Your Business

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News & Coverage

Agency People News In Brief

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Press Release

Jason Greenspan Joins The Grossman Group as Senior Vice President

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Article

The Pandemic Was A Wake Up Call For The Power Of Employee Communication

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Blog

Employee Experience: Definition, Strategy and Best Practices

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eBook

Internal Communications as a Differentiator for Healthcare Post‑Pandemic

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Tool

Create the Case for Change

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Tool

Paint a Picture of the Future

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Tool

Communicate in Times of Change

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Template

Change Communications Measurement Dashboard Template

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Template

Change Communication Action Plan Template

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eBook

7 Critical Traits for Building Trust Inside Companies

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Template

100 Day Plan For Executive Leaders in a New Role

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Press Release

David Grossman, Founder and CEO of The Grossman Group accepted into Forbes Communications Council

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Template

Communication Plan Template

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eBook

Holy Shift: Lead with Heart to Engage and Retain Employees

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Press Release

The Grossman Group's leadercommunicator Blog Named #1 Communication Blog for Sixth Year in a Row

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Tip Sheet

Heart First Solutions Guide

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Article

A Change of Heart: Leading Into the New Year

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Article

12 Internal Communication Trends & Challenges for 2022

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Article

Leaning into leading with heart

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eBook

Respectful Authenticity: Bringing Your Best to Work and Bringing Out the Best in Others

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Press Release

New Business Book from CEO of The Grossman Group Gives Leaders a Fresh Playbook for Navigating Constant Change

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Article

Heart First: How Self-Care Enables Effective Leadership

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Video

Heart First

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Tool

Heart First Resources

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News & Coverage

Technicity GTA 2020: Stop worrying if remote workers are working and focus on creating a healthier experience, says Microsoft

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News & Coverage

How will we work in the post-pandemic world?

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eBook

Reflect, Reimagine & Reboot Your Internal Communications Plan Through the Pandemic

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News & Coverage

Microsoft Ignite 2020: Teams to get new well being features to reduce stress

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Tool

Weigh Your Team’s Communications Competencies

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Tool

Internal Communications Inventory Worksheet

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Template

Build Your Business Case for Internal Communications

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News & Coverage

How our working styles will change after Covid-19

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News & Coverage

Is flexible working here to stay? We asked 6 companies how to make it work

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News & Coverage

Work-from-home is becoming permanent for many San Diegans. Is everyone on board?

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Tip Sheet

10 Tips for Guiding Culture Change

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News & Coverage

HR managers predict working from home will continue for at least another year

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Article

An 8 Point Discussion Guide For Developing A Return To Work Plan Amid Coronavirus

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News & Coverage

Employees put the brakes on returning to offices—nearly half now want to WFH permanently

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News & Coverage

Chicago’s new normal: How reopened workplaces will look different due to the coronavirus pandemic

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News & Coverage

Nearly Half of Employees Now Working from Home Want to Stay Remote, Study Finds

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News & Coverage

Twitter says employees can work remotely forever. Here’s what workers think

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Study

Working During COVID-19: U.S. Employees Embracing Remote Work

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eBook

8 Ways to Lead with Heart in Times of Uncertainty and Change

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eBook

12 Tips for Employers to Navigate the Future World of Work

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Article

6 Leadership Tips for the COVID-19 Crisis

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Tip Sheet

Words of Wisdom – How to Be at Your Best in Times of Uncertainty

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News & Coverage

Top 100 Leadership Blogs, Websites & Influencers in 2021

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Tip Sheet

15 Dos and Don'ts of Effective Two-Way Communication

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Tool

Listening Quiz

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Tip Sheet

10 Dos and Don'ts of Email

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eBook

The Leader Differential: Five Steps to Thrive (Not Just Survive)

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eBook

Going Slow to Go Fast: Making Internal Communication Work for You

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Tool

Helping People Get to Know You

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Tool

Take 5™ Planning Template

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Tip Sheet

Research Best Practices

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Template

Action Planning Template

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Tip Sheet

7 Habits Every Communicator Must Master

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Tool

Project Intake

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Tip Sheet

Fact Sheet: Your Business Case for Internal Communications

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eBook

Top 10 Barriers Communicators Face: How to Get Your Leader On Board with Internal Communication

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Study

The State of Workplace Email Study

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eBook

Workplace Email: The Definitive Guide to Taming the Email Monster

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Case Study

Mobilizing Culture Change

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Case Study

Engaging Employees on the Global Strategy

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Case Study

Taking Internal Communications From Reactive to Proactive Partner

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Case Study

Embed Business Strategy Throughout Organization

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Case Study

Engaging Employees During Change

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Case Study

Communicating Complex Systems in Easy-to-Digest Visual Formats

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Case Study

Double-Digit Increase in Employee Engagement Scores

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Case Study

Designing High-Visibility Public-Facing Corporate Collateral

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Case Study

Telling Your Organization's Story

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Case Study

Custom Branding for Global Campaigns

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Case Study

Taking Internal Communications to World-Class

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Case Study

Toolkits to Support Organization-Wide Culture Activation

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Case Study

Employees & Leaders Engaged in New Culture

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Case Study

66% Increase in Employee Engagement Scores

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Case Study

Interactive Design for Global-Facing Reports

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Case Study

Powerful Messages that Reach Employees Where They Are

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Case Study

Helping Leadership Teams Tell Their Story Through Individual and Executive Team Message Platforms

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Case Study

Major Gains in CEO Communication Scores

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eBook

Grandma Elsie's Official Thanksgiving Recipe Book

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Free Internal Communication & Leadership Resources

The Communications Modernization Index

11 Mistakes CCOs Make Modernizing the Communications Function

The First 6 Months: Wisdom for the New CCO

News & Coverage

Study: The Seat at the Leadership Table is Ready - Now CCOs Need the Infrastructure to Match

AI Is Replacing Workers. Leaders Are Making It Worse | Opinion

Oracle Had a Second Chance to Do Layoffs Right. It Sent the Same Email. | Opinion

Top Downloads

Maximizing Strategy Development & Rollout with Top Leaders

Use the Right Channels to Communicate with Impact – 19 Channel Guide

Manager Guide: 10 Steps to Do a Well‑Being Check‑In

100 Day Plan For Executive Leaders in a New Role

Internal Communications Plan: 7-Step Strategy and Template

Change Management Communication: 5-Step Plan + Template

Take 5™ Planning Template

Must Read Resources

All Resources

Six in Ten CCOs Say the Communications Function Has Not Caught Up With Its Mandate

Study: The Seat at the Leadership Table is Ready - Now CCOs Need the Infrastructure to Match

The Communications Modernization Index

AI Is Replacing Workers. Leaders Are Making It Worse | Opinion

Pardon the Disruption: Kroger’s Really Big Layoff Plan Carries Some Really Big Risks

Oracle Had a Second Chance to Do Layoffs Right. It Sent the Same Email. | Opinion

The CEO Needs a Modern Communications Function

PR Roundup: Anthropic Researcher Sounds an Apocalyptic Alarm, Communicators Are Burned Out, and TEMPTATIONS Nails the Bodega Cat Moment

New IPR Study With The Grossman Group Finds Rising Burnout Among Highly Engaged Communicators

2026 Employee Engagement in Communications Report

Corporate AI Strategies Are Missing A Workforce Plan, Leaving Employees Guessing About Their Future

Future of Work Podcast: David Grossman on Leadership, AI & Change

New Ebook Identifies 11 Mistakes CCOs Make When Modernizing the Communications Function

11 Mistakes CCOs Make Modernizing the Communications Function

Why Belonging Matters in Hybrid Workplaces

What ESPN’s Layoff Memo Reveals About the Plan Behind It

5 Mistakes That Derail Communication Modernization

The Grossman Group Launches CCO Advisory

The Grossman Group Launches The CCO Advisory to Help Chief Communications Officers Modernize the Communications Function

Visa Cuts 2,600 Jobs as AI Reshapes How Work Gets Done

New Ebook Reveals What New CCOs Need to Get Right in the First Six Months

The First 6 Months: Wisdom for the New CCO

Better Boards: The Leadership Blind Spot in the Boardroom with David Grossman

What CEOs Get Wrong When Talking About Layoffs And A

The Change Communication Mistake Almost Every Leader Is Making

JPMorgan Names 2 Co-Presidents in its CEO Succession Contest

New Ebook Reveals Why Most Companies Are Failing the Employees Who Stay After Restructuring

What Employees Actually Need from Leaders During Restructuring

New Reads: David Grossman's The Heart Work of Modern Leadership

Building Brand Gravity: Why Good Leadership Is No Longer Good Enough with David Grossman

Partnering Leadership: 454 The Hidden Cost of 'Good' Leadership with David Grossman

A Persona of Today's Employee 2026

'Am I Going to be Laid Off?' Here's How Great Leaders Respond

6 in 10 Workers Say Their Boss is Toxic

When Employees Are Drowning in Change

The Empathy Edge with David Grossman: Why 'Good Enough' Leadership Is Your Biggest Risk

Quiet Failure: Your AI Strategy Has a Leadership Problem

The Future Of Work Has Outgrown “Good Enough” Leadership. Your 6-Part Playbook To Become An Exceptional Leader Starts Here

New Research Reveals The Hidden Leadership Crisis Hiding In Plain Sight: 54% Of Leaders Are Producing Anxiety, Drift, And Disengagement – And Most Have No Idea

[White Paper for Leaders] The Hidden Risk of “Good” Leadership & What to Do About It

[White Paper for CCOs] Your “Good” Leaders Are Your Biggest Liability Right Now

Deliberate Leaders: From 'Good' to Exceptional Leadership | Featuring David Grossman

Your Leaders' Heart Skills Are the Key to a Successful AI Strategy

The Leadership Skill Most Organizations Underinvest In

Good Leaders vs. Exceptional Leaders: A Comparative Analysis

What Makes an Exceptional Leader?

WHAT THE DATA SAY: Leaders Not Leading

Defining Modern Leadership: The Path from Good to Exceptional

The Communication Gap at the Heart of Modern Leadership

New Research Finds 54% of U.S. Employees Rate Their Leader as 'Good' and Warns It's a Company's Biggest Leadership Blind Spot

52 Employee Engagement Statistics for the Modern Workplace

Vital, Missing Engagement Perspectives That Leaders Ignore or Miss

Your 'Good' Leaders Are Your Biggest Liability Right Now, and CCOs Hold the Key

20 Skills Internal Communications Pros Need To Develop Now

Few Executives Demonstrate the Ability to Navigate Change

How To Make AI Rollouts Clearer So Employees Actually Buy In

2025 Stress-Tested Workplace Culture — Here’s What Leaders Must Fix In 2026

In Sharp Reversal, Workers Say They Value Stability Over Perks

Helping Employees with the Burnout You Aren't Recognizing They're Experiencing

How Leaders Can Grant Their Employees’ Top 10 Holiday Wishes

Executive Roundtable: Change Is a Powerful Source of Communication’s Strategic Value

1 in 3 US Employees Say Workplace Changes Aren’t Worth the Effort, Report Finds